Optimal Control of Service Systems with Heterogeneous Servers and Priority Customers

• David Chen

  Corresponding Author

  David Chen

  [email protected]

  https://orcid.org/0000-0001-6971-6654

  Shenzhen Finance Institute, School of Management and Economics, The Chinese University of Hong Kong, Shenzhen, Shenzhen 518172, China

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• Ruoran Chen

  Corresponding Author

  Ruoran Chen

  [email protected]

  https://orcid.org/0000-0002-0824-2376

  School of Economics and Management, Southwest Jiaotong University, Chengdu 610031, China

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• Rowan Wang

  Corresponding Author

  Rowan Wang

  [email protected]

  https://orcid.org/0000-0002-7665-4460

  SUSTech Business School, Southern University of Science and Technology, Shenzhen 518055, China

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• Xuan Wang

  Corresponding Author

  Xuan Wang

  [email protected]

  https://orcid.org/0000-0002-9214-1809

  School of Business and Management, Hong Kong University of Science and Technology, Clear Water Bay, Kowloon, Hong Kong

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