The authors are grateful to department editor Prof. Jayashankar (Jay) Swaminathan, the associate editor, and three anonymous referees for their invaluable suggestions and insightful guidance throughout the constructive review process. They also benefited from comments and suggestions from Kristin Bibee, Chao-Wei Hwang, Nicos Savva, Jeffrey Scott, and Zhaowei Shi, as well as seminar participants at the London Business School, and session attendees at the 2021 MSOM Annual Meeting and the 2021 and 2022 INFORMS Annual Meetings. Attendees at the 2019 Univeristy of North Carolina Kenan-Flagler Business School Healthcare Workshop (organized by Lauren Xiaoyuan Lu, Sandeep Rath, and Brad Staats) provided insightful comments that inspired the research.