Service Systems with Finite and Heterogeneous Customer Arrivals
Published Online:5 May 2014https://doi.org/10.1287/msom.2014.0481
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Volume 16, Issue 3
Summer 2014
Pages 329-480
Article Information
Supplemental Material
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- Received:May 02, 2012
- Accepted:December 31, 2013
- Published Online:May 05, 2014
Copyright © 2014, INFORMS
Cite as
Rowan Wang, Oualid Jouini, Saif Benjaafar (2014) Service Systems with Finite and Heterogeneous Customer Arrivals. Manufacturing & Service Operations Management 16(3):365-380.
https://doi.org/10.1287/msom.2014.0481
Keywords
