Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government

• Ryan W. Buell

  Corresponding Author

  Ryan W. Buell

  [email protected]

  https://orcid.org/0000-0002-6779-8593

  Technology and Operations Management, Harvard Business School, Boston, Massachusetts 02163;

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• Ethan Porter

  Ethan Porter

  [email protected]

  https://orcid.org/0000-0002-9530-6955

  Political Science Department, School of Media and Public Affairs, George Washington University, Washington, District of Columbia 20052;

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  ,
• Michael I. Norton

  Michael I. Norton

  [email protected]

  Marketing Department, Harvard Business School, Boston, Massachusetts 02163

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