Does Online Training Work in Retail?

• Marshall Fisher

  Marshall Fisher

  [email protected]

  https://orcid.org/0000-0002-5800-240X

  The Wharton School, The University of Pennsylvania, Philadelphia, Pennsylvania 19104

  Search for more papers by this author

  ,
• Santiago Gallino

  Corresponding Author

  Santiago Gallino

  [email protected]

  https://orcid.org/0000-0002-8906-2691

  The Wharton School, The University of Pennsylvania, Philadelphia, Pennsylvania 19104

  Search for more papers by this author

  ,
• Serguei Netessine

  Serguei Netessine

  [email protected]

  https://orcid.org/0000-0002-3587-3894

  The Wharton School, The University of Pennsylvania, Philadelphia, Pennsylvania 19104

  Search for more papers by this author