Nudging Patient Choice: Reducing No-Shows Using Waits Framing Messaging
Published Online:4 Apr 2023https://doi.org/10.1287/opre.2023.2444
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Volume 71, Issue 3
May-June 2023
Pages iii-vi, 791-1020, C2-C3
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- Received:June 03, 2020
- Accepted:February 09, 2023
- Published Online:April 04, 2023
Copyright © 2023, INFORMS
Cite as
Jiayi Liu, Diwas KC (2023) Nudging Patient Choice: Reducing No-Shows Using Waits Framing Messaging. Operations Research 71(3):1004-1020.
https://doi.org/10.1287/opre.2023.2444
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The authors thank the guest editorial team, the associate editor, and two anonymous reviewers for their highly constructive comments that helped improve the paper.
