A Call-Routing Problem with Service-Level Constraints
Published Online:1 Apr 2003https://doi.org/10.1287/opre.51.2.255.12787
Supplemental Material
opre.51.2.255-sm.pdf (198 KB)
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Volume 51, Issue 2
March-April 2003
Pages 175-342
Article Information
Supplemental Material
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Information
- Received:January 01, 2001
- Accepted:May 01, 2002
- Published Online:April 01, 2003
© 2003 INFORMS
Cite as
Noah Gans, Yong-Pin Zhou, (2003) A Call-Routing Problem with Service-Level Constraints. Operations Research 51(2):255-271.
https://doi.org/10.1287/opre.51.2.255.12787
Keywords
