Call for PapersService Science Special Issue on Cloud Computing as a Service

Deadline: July 1, 2012
Published Online:https://doi.org/10.1287/serv.1120.0010

[Excerpt] Cloud computing is a new way of delivering computing services. The flexibility, scalability, and cost-effectiveness of cloud computing provides tremendous business opportunities to customers. The related customer expectation, however, poses daunting challenges to cloud service providers, whether they are traditional data centers or fresh players in the arena. These practical challenges raise new research questions to communities that are either computer science oriented or service science oriented. Performance analysis and service management are required to be knitted together for the success of the end game.

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