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Research Article
Performing Service Design Experiments Using Ethnomethodology and Theatre-Based Reenactment: A Swiss Ski Resort Case Study
Pages:89–100
Published Online:June 1, 2012
Fuzzy Logic and Interval Arithmetic-Based TOPSIS Method for Multicriteria Reverse Auctions
Pages:101–117
Published Online:June 1, 2012
Editorial Column
Free Access
Editorial Column—Service Research Integration and Future Directions—The Naples Forum on Service
Pages:118–120
Published Online:June 1, 2012
Research Article
Perspective Shifts in Marketing: Toward a Paradigm Change?
Pages:121–134
Published Online:June 1, 2012
Three Frameworks for Service Research: Exploring Multilevel Governance in Nested, Networked Systems
Pages:147–160
Published Online:June 1, 2012
Structure and Dynamics of a “T-Shaped” Knowledge: From Individuals to Cooperating Communities of Practice
Pages:161–180
Published Online:June 1, 2012
Call for Papers
Free Access
Call for Papers—Service Science Special Issue on Cloud Computing as a Service
Pages:181–181
Published Online:June 1, 2012
