Structure and Dynamics of a “T-Shaped” Knowledge: From Individuals to Cooperating Communities of Practice

References

• Ashby WR, Emery FE. Self-regulation and requisite variety. Systems Thinking (1969) (Penguin Books, Middlesex, UK) 105–124Google Scholar
• Barile S. Contributi sul pensiero sistemico in economia d'impresa (2000) (Arnia, Salerno, Italy) Google Scholar
• Barile S. Management sistemico vitale (2009a) (Giappichelli, Torino, Italy) Google Scholar
• Barile S. The dynamic of information varieties in the processes of decision making. Proc. 13th World Multiconf. Systemics, Cybernetics, Informatics (WMSCI) (2009b) Orlando, FLGoogle Scholar
• Barile S, Saviano M. A new perspective of systems complexity in service science. Impresa, Ambiente, Management (2010) 3(3):375–414Google Scholar
• Barile S, Saviano M. Foundations of systems thinking: The structure-system paradigm. (Various Authors.). Contributions to Theoretical and Practical Advances in Management: A Viable Systems Approach (VSA) (2011) (International Printing, Avellino, Italy) 1–24Google Scholar
• Barile S, Saviano M, Polese F, Di Nauta P. Reflections on service systems boundaries: A viable systems perspective. The case of the London borough of Sutton. Eur. Management J. (2012) . ForthcomingCrossref, Google Scholar
• Beer S. Brain of the Firm: A Development in Management Cybernetics (1972) (Penguin Press, London) Google Scholar
• Behrooz A. Knowledge Transfer (1997) 2(Pace Publications, London) Google Scholar
• Bloom BS. Taxonomy of Educational Objectives, Handbook 1: Cognitive Domain (1956) (Longman, New York) Google Scholar
• Camarinha-Matos LM, Afsarmanesh H. Virtual enterprise and support infrastructures: Applying multi-agent systems approaches. Multi-Agent Systems Appl. 9th ECCAI Advanced Course (ACAI 2001)/Agent Link's 3rd Eur. Agent Systems Summer School (EASSS 2001) (2001) Prague:335–364Crossref, Google Scholar
• Capra F. The Web of Life: A New Scientific Understanding of Living Systems (1997) (Doubleday-Anchor, New York) Google Scholar
• Clements DH, Sarama J. Learning trajectories in early mathematics—Sequences of acquisition and teaching. Encyclopedia on Language and Literacy Development (2009) (Canadian Language and Literacy Research Network, London, ON) . http://literacyencyclopedia.ca/pdfs/topic.php?topId=270Google Scholar
• Cohen WM, Levinthal DA. Absorptive capacity: A new perspective on learning and innovation. Admin. Sci. Quart. (1990) 35(1):128–152Crossref, Google Scholar
• Di Bernardo B, Rullani E. Il management e le macchine. Teoria evolutiva dell'impresa (1990) (Il Mulino, Bologna, Italy) Google Scholar
• Drucker PF. The New Realities (2003) (Transaction Publishers, Piscataway, NJ) Google Scholar
• Franco G, Maresca P, Nota G. Modeling social influences in a knowledge management network. Internat. J. Distance Ed. Tech. (2010a) 8(1):1–16Crossref, Google Scholar
• Franco G, Nota G, Tommasetti A. The role of KM in the knowledge society. 4th Internat. Conf. Software, Knowledge, Inform. Management Appl. (SKIMA 2010) (2010b) Paro, BhutanGoogle Scholar
• Franco G, Maresca P, Nota G, Saviano M, Arcelli F, Mariani L, Squillace D. Knowledge sharing and cooperation among communities of practice: A possible scenario? Eclipse-IT 2011: Proc. Sixth Workshop of the Italian Eclipse Community (2011) (Italian Eclipse Communities, University of Milano Bicocca, Italy) 164–178Google Scholar
• Golinelli GM. L'approccio sistemico al governo dell'impresa (2000) (CEDAM, Padova, Italy) Google Scholar
• Golinelli GM. Viable Systems Approach (VSA): Governing Business Dynamics (2010) (CEDAM, Padova, Italy) Google Scholar
• Grant RM. Toward a knowledge-based theory of the firm. Strategic Management J. (1996) 17(Winter special issue):109–122Crossref, Google Scholar
• Hansen MT, von Oetinger . Introducing T-shaped managers: Knowledge management's next generation. Harvard Bus. Rev. (2001) March):106–116Google Scholar
• Howlett RJ. Innovation Through Knowledge Transfer (2011) (Springer, Berlin) Crossref, Google Scholar
• IfM and IBMSucceeding Through Service Innovation: A Service Perspective for Education, Research, Business, and Government (2008) (University of Cambridge Institute for Manufacturing, Cambridge, UK) Google Scholar
• Leonard D, Swap W. When Sparks Fly: Igniting Creativity in Groups (1999) (Harvard Business School Press, Boston) Google Scholar
• Lipparini A, Lorenzoni G. Le organizzazioni ad alta intensità relazionale. Riflessioni sui meccanismi de “learning-by-interacting” nelle aree ad alta concentrazione di imprese. L'Industria (1996) 4:111–119Google Scholar
• Macaulay L, Moxham C, Jones B, Miles I, Maglio PP, Kieliszewski CA, Spohrer JC. Innovation and skills: Future service science education. Handbook of Service Science (2010) (Springer, New York) 717–736Crossref, Google Scholar
• March JG. Exploration and exploitation in organizational learning. Organ. Sci. (1991) 2(1):71–87Link, Google Scholar
• Minsky M, Winston P. A framework for representing knowledge. The Psychology of Computer Vision (1975) (McGraw-Hill, New York) 211–277Google Scholar
• Ng ICL, Williams J, Neely A. Outcome-based contracting: Changing the boundaries of B2B customer relationships. (2009) . Executive briefing, Advanced Institute of Management Research, LondonGoogle Scholar
• Nonaka I, Takeuchi H. The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation (1995) (Oxford University Press, Oxford, UK) Crossref, Google Scholar
• Nooteboom B. Cognitive distance in and between COP's and firms: Where do exploitation and exploration take place, and how are they connected? (2006) . CentER Discussion Paper 2007-04, Tilburg University, Tilburg, The NetherlandsGoogle Scholar
• Pessa E, Penna MP. La rappresentazione della conoscenza (1994) (Armando Editore, Roma, Italy) Google Scholar
• Piciocchi P, Saviano M, Bassano C. Network creativity to reduce strategic ambiguity in turbulent environments—A viable systems approach (VSA). (Various Authors.). Contributions to Theoretical and Practical Advances in Management: A Viable Systems Approach (VSA) (2011) (International Printing, Avellino, Italy) 113–134Google Scholar
• Polese F. Reflections about value generation through networking culture and social relations. Quaderni di Sinergie (2009) 16:193–215Google Scholar
• Project Management InstituteA Guide to the Project Management Body of Knowledge (PMBOK® Guide) (2008) (Project Management Institute, Newton Square, PA) Google Scholar
• Qiu RG, Fang Z, Shen H, Yu M. Towards service science, engineering and practice. Internat. J. Services Oper. Informatics (2007) 2(2):103–113Crossref, Google Scholar
• Ribière V, Stankosky M. Building a knowledge-centered culture: A matter of trust. Creating the Discipline of Knowledge Management: The Latest in University Research (2005) (Elsevier, Oxford, UK) 92–103Crossref, Google Scholar
• Saviano M. La strategia come scelta emergente dal dinamismo ambientale. Esperienze D'Impresa (1999) 1:107–128Google Scholar
• Saviano M, Berardi M, Vrontis V, Weber Y, Kaufmann R, Tarba S. Decision making under complexity. The case of SME. Managerial Entrepreneurial Developments Mediterranean Area: 2nd Annual EuroMed Conf. Readings Book Proc. (2009) (EuroMed Press, Nicosia, Cyprus) 1439–1463Google Scholar
• Saviano M, Di Nauta P. Project management as a compass in complex decision making contexts. Proc. 1st Internat. Workshop Project Knowledge Management Trends (PKMT 2011) (2011) Torre Canne, Italy:112–119Crossref, Google Scholar
• Schwartz DG. Encyclopedia of Knowledge Management (2006) (Idea Group, Hershey, PA) Crossref, Google Scholar
• Senge PM. The Fifth Discipline: The Art and Practice of the Learning Organization (1990) (Doubleday, New York) Google Scholar
• Spohrer J, Maglio PP, Maglio PP, Kieliszewski CA, Spohrer JC. Toward a science of service systems: Value and symbols. Handbook of Service Science (2010) (Springer, New York) 157–196Crossref, Google Scholar
• Spohrer J, Golinelli GM, Piciocchi P, Bassano C. An integrated SS-VSA analysis of changing job roles. Service Sci. (2010) 2(1/2):1–20Link, Google Scholar
• Spohrer J, Anderson LC, Pass NJ, Ager T, Gruhl D. Service science. J. Grid Comput. (2008) 6(3):313–324Crossref, Google Scholar
• Stallman RM. Free Software, Free Society: Selected Essays of Richard M. Stallman (2010) 2nd ed.(GNU Press, Boston) Google Scholar
• Stankosky M. Creating the Discipline of Knowledge Management: The Latest in University Research (2005) (Elsevier, Oxford, UK) Google Scholar
• Teece DJ, Pisano G, Shuen A. Dynamic capabilities and strategic management. Strategic Management J. (1997) 18(7):509–533Crossref, Google Scholar
• Van Wijk R, Van Den Bosch FAJ, Volberda HW, Easterby-Smith M, Lyles MA. Knowledge and networks. The Blackwell Handbook of Organizational Learning and Knowledge Management (2003) (Blackwell Publishing, Oxford, UK) 428–453Google Scholar
• Various AuthorsContributions to Theoretical and Practical Advances in Management: A Viable Systems Approach (VSA) (2011) (International Printing, Avellino, Italy) Google Scholar
• von Bertalanffy L. General System Theory: Foundations, Development, Applications (1968) (George Braziller, New York) Google Scholar
• Weick KE, Staw BM, Cummings LL. Cognitive processes in organizations. Research in Organizational Behavior (1979) 1(JAI Press, Greenwich, CT) 41–74Google Scholar
• Wenger E. Communities of practice and social learning systems. Organization (2000) 7(2):225–246Crossref, Google Scholar