Editorial Column

Free Access
Editorial Column—Launching Service Science

Pages:1–3

Published Online:March 1, 2012

https://doi.org/10.1287/serv.1120.0007

Research Article

Consumer Responses to Legal Music Download Services that Compete with Illegal Alternatives

Pages:4–23

Published Online:March 1, 2012

https://doi.org/10.1287/serv.1120.0005

Value Transformation in the Mobile Service Ecosystem: A Study of App Store Emergence and Growth

Pages:24–41

Published Online:March 1, 2012

https://doi.org/10.1287/serv.1120.0004

A Cointegration Model with Structure Breaks for Customer Migration Analysis

Pages:42–54

Published Online:March 1, 2012

https://doi.org/10.1287/serv.1110.0003

Enterprise Transformation to Enable University–Industry Collaboration: A Case Study in Complexity and Usability

Pages:55–68

Published Online:March 1, 2012

https://doi.org/10.1287/serv.1110.0002

Nonfixed Retirement Age for University Professors: Modeling Its Effects on New Faculty Hires

Pages:69–78

Published Online:March 1, 2012

https://doi.org/10.1287/serv.1120.0006

Value Cocreation in Service Platform Business Models

Pages:79–88

Published Online:March 1, 2012

https://doi.org/10.1287/serv.1110.0001

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