Research Articles

Vehicle-Based Multi-Services for Future Smart Cities

Pages:79–95

Published Online:March 17, 2026

https://doi.org/10.1287/serv.2025.0153

The Impact of Market Growth on Delivery Speed: Evidence from JD.com

Pages:96–119

Published Online:May 22, 2026

https://doi.org/10.1287/serv.2023.0081

Why Not All Managerial Responses Are Created Equal: A Causal Investigation of Their Effect on Online Review Systems’ Users

Pages:120–135

Published Online:April 21, 2026

https://doi.org/10.1287/serv.2024.0160

Network Design and Service Operations for Heart Transplant Under Preservation-Extending Technology

Pages:136–153

Published Online:May 22, 2026

https://doi.org/10.1287/serv.2024.0187

Editorial Board

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