Service Science Best Article Award

Nominations are received from members of the Service Science Section, and results determined based on voting by the journal's editorial board. Best Article Winners are awarded a cash prize and a plaque at the Service Science Section Business Meeting held during the INFORMS Annual Meeting.

2017

Winner

Siltaloppi J, Koskela-Huotari K, Vargo SL (2016) Institutional complexity as a driver for innovation in service ecosystems. Service Sci. 8(3):333–343.

Honorable Mention

Feng C, Sivakumar K (2016) The role of collaboration in service innovation across manufacturing and service sectors. Service Sci. 8(3):263–281.

2016

Winner

Sampson SE (2015) Value paradoxes and the time value of value. Service Sci. 7(3):149–162.

Honorable Mention

Davis MM, Field J, Stavrulaki E (2015) Using digital service inventories to create customer value. Service Sci. 7(2):83–99.

Finkelstein SN, Larson RC, Nigmatulina K, Teytelman A (2015) Engineering effective responses to influenza outbreaks. Service Sci. 7(2):119–131.

Karmarkar US, Roels G (2015) An analytical framework for value co-production in services. Service Sci. 7(3):163–180.

2015

Winner

Anderson CK, Lawrence B (2014) The influence of online reputation and product heterogeneity on service firm financial performance. Service Sci. 6(4):217–228.

Honorable Mention

Stavrulaki E, Davis MM (2014) A typology for service supply chains and its implications for strategic decisions. Service Sci. 6(1):34–46.

2014

Winner

Breidbach CF, Smith P, Callagher LJ (2013) Advancing innovation in professional service firms: Insights from the service-dominant logic. Service Sci. 5(3):263–275.

Honorable Mention

Iyoob I, Zarifoglu E, Dieker AB (2013) Cloud computing operations research. Service Sci. 5(2):88–101.

Rolland E, Patterson R, Messinger PR, Ward K, Finn A (2013) Dual rules for service evaluation. Service Sci. 5(4):279–295.

2013

Winner

Qiu RG (2009) Computational thinking of service systems: Dynamics and adaptiveness modeling. Service Sci. 1(1):42–55.

Honorable Mention

Barile S, Polese F (2010) Smart service systems and viable service systems: Applying systems theory to service science. Service Sci. 2(1-2):21–40.

Ehret M, Wirtz J (2010) Division of labor between firms: Business services, non-ownership-value and the rise of the service economy. Service Sci. 2(3):136–155.

Vargo SL, Akaka M (2009) Service dominant logic as a foundation for service science: Clarifications. Service Sci. 1(1):32–41.