Appreciation to Referees, 2018

Paul Maglio, Editor-in-Chief of Service Science, thanks the referees who generously provide expert counsel and guidance on a voluntary basis. Without them, the journal could not function. The following list acknowledges those who acted as referees for papers considered in 2018.

ABBASI, BABAK, RMIT University

ANDREASSON, TOR, NHH Norwegian School of Economics

ARSENOVIC, JASENKO, Karlstad University

BADINELLI, RALPH, Virginia Tech

BALASUBRAMANIAN, HARI, University of Massachusetts, Amherst

BATUN, SAKINE, Middle East Technical University

BEGEN, MEHMET, Western University

BELLOS, IOANNIS, George Mason University

BERG, BJORN, University of Minnesota

BITNER, MARY JO, Arizona State University

BLOMBERG, JEANETTE, IBM Research

BRAX, SAARA, Lappeenranta University of Technology

BREIDBACH, CHRISTOPH, University of Auckland

BÖHMANN, TILO, Universität Hamburg

BRUNNER-SPERDIN, ALEXANDRA, University of Applied Sciences Kufstein

CABRERA, KARLA, EGADE Business School

CARLBORG, PER, Orebro Universitet Handelshogskolan

CAYIRLI, TUGBA, Özyeğin University

CHAN, TIMOTHY, University of Toronto

CHANDLER, JENNIFER, California State University, Fullerton

CHOI, TSAN-MING, Hong Kong Polytechnic University

CHUN, HAEEUN HELEN, Cornell University

CIVELEK, ISMAIL, Western Kentucky University

COHN, AMY, University of Michigan

DAI, TINGLONG, Johns Hopkins University

DAVIDOW, MOSHE, Technion Israel Institute of Technology

DAVIS, LAUREN, North Carolina A&T State University

DEBO, LAURENS, Dartmouth College

DELLAERT, NICO, TU Eindhoven

CALISKAN-DEMIRAG, OZGUN, Pennsylvania State University

DEMIRKAN, HALUK, University of Washington, Tacoma

DEO, SARANG, Indian School of Business

DIXON, MICHAEL, Utah State University

EAGEN, BRENDAN, University of Toronto

ERDOGAN, S. AYCA, San Jose State University

ERENAY, SAFA, University of Waterloo

FATTAHI, ALI, University of California, Los Angeles

FERRIER, GARY, University of Arkansas

FIELD, JOY, Boston College

GANZ, WALTER, Fraunhofer Institute for Industrial Engineering

GORDIJN, JAAP, Vrije Universiteit Amsterdam

GOUL, MICHAEL, Arizona State University

GREVE, KATHARINA, University of Cambridge

GUNES, EVRIM, Koç University

GUO, LIN, University of New Hampshire

HEITZ, CHRISTOPH, Zurich University of Applied Sciences

HENNEBERG, STEPHAN, Queen Mary University of London

HICKLIN, KAREN, University of North Carolina, Chapel Hill

HSIEH, WAN-LIN, Tunghai University

HU, KEIJA, Vanderbilt University

IRAVANI, FOAD, University of Washington

IRAVANI, SEYED, Northwestern University

IVY, JULIE, North Carolina State University

JIA, JUSTIN, Purdue University

JONCOURT, SIMON, Swiss Federal Institute of Aquatic Science and Technology

KIM, KWANG-JAE, Pohang University of Science and Technology

KIMITA, KOJI, Tokyo Metropolitan University

KLEINALTENKAMP, MICHAEL, Free University of Berlin

KOHTAMÄKI, MARKO, University of Vaasa

KONRAD, RENATA, Worcester Polytechnic Institute

KOTAS, JAKOB, University of Portland

KOWALKOWSKI, CHRISTIAN, Linköping University

KUCUKYAZICI, BESTE, McGill University

KWON, ROY, University of Toronto

LIM, CHIEHYEON, Ulsan National Institute of Science and Technology

LIN, FU-REN, National Tsing Hua University

LIU, NAN, Boston College

LIU, TIEMING, Oklahoma State University

LOBO, JENNIFER, University of Virginia

LYNN, MICHAEL, Cornell University

LYONS, KELLY, University of Toronto

MAASS, KAYSE, Mayo Clinic

MAY, JERROLD, University of Pittsburgh

MEDLER-LIRAZ, HANA, Academic College of Tel Aviv-Jaffa

MEGAHED, ALY, IBM Research

MESSINGER, PAUL, University of Alberta

MIRIC, MILAN, University of Southern California

NAM, SEONG-HYUN, University of North Dakota

NENONEN, SUVI, University of Auckland

NEUHÜTTLER, JENS, Fraunhofer Institute for Industrial Engineering

NOHADANI, OMID, Northwestern University

NTAIMO, LEWIS, Texas A&M University

NUNES, JOSEPH, University of Southern California

OLIVA, ROGELIO, Texas A&M University

ORDANINI, ANDREA, Universita Bocconi

OSORNO, ROBERTO, ITESO University

PATRICIO, LIA, University of Porto

PATRICK, JONATHAN, University of Ottawa

PAUL, JOMON, Kennesaw State University

PERRY, OHAD, Northwestern University

PETERSEN, ALEX, University of California, Merced

PILLI, LUIS, University of São Paulo

POPESCU, DANA, University of Virginia

QIU, ROBIN, Pennsylvania State University

RAY, ACHINTYA, Tennessee State University

REYNOSO, JAVIER, EGADE Business School

ROBBINS, THOMAS, East Carolina University

ROELS, GUILLAUME, INSEAD

SAGHAFIAN, SOROUSH, Harvard University

SALZARULO, PETER, Miami University

SAMORANI, MICHELE, Santa Clara University

SAMPSON, SCOTT, Brigham Young University

SARHANGIAN, VAHID, University of Toronto

SAVASANERIL, SECIL, Middle East Technical University

SAWATANI, YURIKO, Waseda University

SCHECHTER, CLYDE, Albert Einstein College of Medicine

SEN, ALPER, Bilkent University

SHIN, HYODUK, University of California, San Diego

SHOU, BIYING, City University of Hong Kong

SMILOWITZ, KAREN, Northwestern University

STILL, KAISA, VTT Technical Research Centre of Finland

STOCK, GREGORY, University of Colorado

STORBACKA, KAJ, University of Auckland

TONG, CHUNYANG, Tongji University

TRONVOLL, BÅRD, Høgskolen i Innlandet

TUUNANEN, TUURE, University of Oulu

VALDES, ANA, EGADE Business School

VALKOKARI, KATRI, VTT Technical Research Centre of Finland

VAN OYEN, MARK, University of Michigan

VERMA, ROHIT, Cornell University

VICTORINO, LIANA, University of Victoria

WEI, ERMIN, Northwestern University

WEI, ZHANG, University of Hong Kong

WIELAND, HEIKO, CSUMB

WIRTZ, JOCHEN, National University of Singapore

WITELL, LARS, Karlstad University

YAYLA-KULLU, MUGE, University of Central Florida

ZA, STEFANO, LUISS

ZAKI, MOHAMED, University of Cambridge

ZHANG, TINGTING (CHRISTINA), The Ohio State University

ZHAO, MING, University of Electronic Science and Technology of China

ZHOU, JING, University of North Carolina, Charlotte

ZHUANG, JUN, State University of New York at Buffalo