Appreciation to Referees, 2021

    Published Online:https://doi.org/10.1287/serv.2021.0288

    Abstract

    Saif Benjaafar, Editor-in-Chief of Service Science, thanks the referees who have generously provided expert counsel and guidance on a voluntary basis to the journal. Without them, the journal would not be able to function. The following list acknowledges those who acted as referees for papers considered during this past calendar year.

    AL KONTAR, RAED, University of Michigan

    ALKIRE, LINDA, Texas State University

    ALLENA, ROHIT, Emory University

    ALTUNTAS VURAL, CEREN, Chalmers University of Technology

    ARSLAN, ALP, Delft University of Technology

    ASTASHKINA, KATE, University of Michigan

    AZADEH, SHADI SHARIF, TU Delft

    BAI, GE, Johns Hopkins University

    BEIRÃO, GABRIELA, University of Porto

    BOVE, LILIANA, University of Melbourne

    BOYLE, MELISSA, College of the Holy Cross

    CHAN, TIAN, Emory University

    CHEN, LIWEI, University of Cincinnati

    CHEN, YIWEN, University of Missouri

    CHICK, STEPHEN, INSEAD - Europe Campus

    CHOI, TSAN-MING, National Taiwan University

    CHUNG, JENNY, VinUniversity

    CHUNG, SINDY, Open University of Hong Kong

    CIRE, ANDRE, University of Toronto

    COCHRAN, JAMES, University of Alabama

    COLAK, AHMET, Clemson University

    CORNELIUS, PHILIPP, Erasmus University

    CUI, YAO, Cornell University

    DASKIN, MARK, University of Michigan

    DAVIES, PHIL, University of Reading

    DING, XIN, Rutgers University

    DIXON, MICHAEL, Utah State University

    DOBRZYKOWSKI, DAVID, University of Arkansas Fayetteville

    DONG, BACY, Lehigh University

    DONG, SHUHUI, Fudan University

    DONG, XIAODAN, Arizona State University

    ESTES, ALEX, University of Minnesota

    ETTL, MARKUS, IBM Research

    FANG, XIN, Singapore Management University

    FENG, GUIYUN, Singapore Management University

    FIELD, JOY, Boston College

    FREEMAN, NICKOLAS, University of Alabama

    GAO, FEI, Indiana University Bloomington

    GAVIRNENI, SRINAGESH, Cornell University

    GENG, XIN, University of Miami

    GHAFFARZADEGAN, NAVID, Virginia Polytechnic Institute and State University

    GHAMAT, SALAR, Wilfrid Laurier University

    GOLDSTEIN, SUSAN, University of Minnesota

    GOLUBOVSKAYA, MARIA, University of Queensland

    GRAVES, STEPHEN, Massachusetts Institute of Technology

    GRUEN, TOM, University of New Hampshire

    GUNG, ROGER, University of Phoenix

    GUO, XIAOMENG, Hong Kong Polytechnic University

    HAN, WENCUI, University of Illinois Urbana-Champaign

    HASEGAWA, SHOHEI, Hosei University

    HEINONEN, KRISTINA, Hanken School of Economics

    HOLMLID, STEFAN, Linköping University

    HU, KEIJA, Vanderbilt University

    HUANG, XIAO, Concordia University

    IVANOV, ANTON, University of Illinois Urbana-Champaign

    JAIN, NITISH, London Business School

    JI, YONGHUA, University of Alberta

    JIANG, JUNCAI, Virginia Polytechnic Institute and State University

    JÓNASSON, JÓNAS ODDUR, Massachusetts Institute of Technology

    KAAUA, DAWSON, Georgetown University

    KABADAYI, SERTAN, Fordham University

    KARACAOGLU, NIL, Ohio State University

    KE, JINTAO, Hong Kong University of Science and Technology

    KIM, SHINHYE, University of Missouri

    KIM, YOUNGSOO, University of Alabama

    KONG, GUANGWEN, Temple University

    KONG, LU, University of South Florida

    KUNZ, WERNER, University of Massachusetts Boston

    KWORTNIK, ROBERT, Cornell University

    LAPRE, MICHAEL, Vanderbilt University

    LE, DUNG, VinUniversity

    LEE, HYUN SEOK (HUCK), Korea University

    LEE, MIN KYUNG, Baylor University

    LEWIS, MICHAEL, University of Bath

    LI, SHAN, City University of New York

    LI, ZHAOLIN, University of Sydney

    LIN, TIAN, Fudan University

    LIU, HAIBO, University of California Riverside

    LIU, XIAOJIN, Virginia Commonwealth University

    LIU, YAN, University of Science and Technology

    LU, JING, Massachusetts Institute of Technology

    LU, MENGSHI, Purdue University

    LYONS, KELLY, University of Toronto

    MAGLIO, PAUL, University of California Merced

    MAI, YUNKE, University of Kentucky

    MASOUD, NEDA, University of Michigan

    MCCALL, MICHAEL, Michigan State University

    MEJIA, JORGE, Indiana University

    MESSINGER, PAUL, University of Alberta

    MILLS, ALEX, Baruch College

    MINTZ, YONATAN, University of Wisconsin-Madison

    MIRZAEIAN, NEDA, Carnegie Mellon University

    MLADENOVIĆ, MARKO, Khalifa University of Science and Technology

    MOMOT, RUSLAN, HEC Paris

    MOU, SHANDONG, Central University of Finance and Economics

    NIEWOEHNER, ROBERT, University of North Carolina Chapel Hill

    NOURINEJAD, MEHDI, York University

    OSTROM, AMY, Arizona State University

    OZALTIN, OSMAN, North Carolina State University

    PAN, KAI, Hong Kong Polytechnic University

    PAQUETTE, JULIE, HEC Montréal

    PARK, HYUNWOO, Seoul National University

    PATHAK, CHINTAN, University of Washington

    PERDIKAKI, OLGA, University of South Carolina

    PETERS, BRETT, University of Wisconsin-Milwaukee

    POURGHANNAD, BEHROOZ, University of Minnesota

    PRADHAN, SUDEEPTA, IFHE

    QIU, ROBIN, Pennsylvania State University

    RAFAELI, ANAT, Technion Israel Institute of Technology

    RAHINEL, RYAN, University of Cincinnati

    REMLEY, DANIEL, Ohio State University

    RHEE, BO, Nyenrode Business University

    SAMAHA, STEPHEN, University of California Irvine

    SCHAER, FABIAN, University of Basel

    SECCHI, ENRICO, University College Dublin

    SENDEROVICH, ARIK, University of Toronto

    SENGUL ORGUT, IREM, University of Alabama

    SHARMA, SHRUTIVANDANA, Singapore University of Technology and Design

    SHUGAN, STEVE, University of Florida

    SILBERHOLZ, JOHN, University of Michigan

    SIMSEK, SERDAR, University of Texas Dallas

    SINCHAISRI, WICHINPONG, University of California Berkeley

    SINGH, JAGDIP, Case Western Reserve University

    SKOWRONSKI, KEITH, University of South Carolina

    SMILOWITZ, KAREN, Northwestern University

    SOLNET, DAVID, University of Queensland

    SPOHRER, JAMES, IBM

    SREEKUMAR, ARUN, Indian Institute of Management Ahmedabad

    STAVRULAKI, EUTHEMIA, Bentley University

    STILL, KAISA, University of Oulu

    SU, LIXUN, Eastern Kentucky University

    SUEN, SZE-CHUAN, University of Southern California

    SUNDAR, SUE, University of Utah

    TAX, STEVE, University of Victoria

    TIEN, JAMES, University of Miami

    TILSON, VERA, University of Rochester

    VAN RIEL, ALLARD, Hasselt University

    VICTORINO, LIANA, University of Victoria

    VISNJIC, IVANKA, ESADE

    WALSMAN, MATTHEW, Rutgers University

    WANG, HAI, Singapore Management University

    WANG, JING, Hong Kong University of Science and Technology

    WANG, JINGQI, University of Hong Kong

    WANG, ROWAN, Southern University of Science and Technology

    WANG, XIN, University of Wisconsin-Madison

    WARDELL, DON, University of Utah

    WU, JING, Chinese University of Hong Kong

    WU, XIAOLE, Fudan University

    XIA, YUSEN, Georgia State University

    XU, ZIBIN, City University of Hong Kong

    YAN, CHIWEI, University of Washington

    YANG, ZHEN (JAY), Creighton University

    YAPICIOĞLU, HALUK, Eskisehir Technical University

    YILDIZ, BARIS, Koc University

    YU, HO YEOL, Arkansas State University

    ZAKHARENKO, ROMAN, HSE University

    ZHANG, JIE, University of Vermont

    ZHANG, MO, Shanghai Maritime University

    ZHANG, RENYU, NYU Shanghai

    ZHANG, YILING, University of Minnesota

    ZHANG, YUFEI, University of Alabama at Birmingham

    ZHONG, LINA, Beijing International Studies University

    ZHOU, BOBBY, University of Maryland College Park

    ZHOU, YAOMING, Shanghai Jiao Tong University

    ZHOU, YUANYUAN, Beijing Foreign Studies University

    ZHU, LINGJIONG, Florida State University

    ZHU, SANDY, Cleveland State University