Special Issue on Reimagining the Science of Service in a Post-Pandemic VUCA World, Part 1

Service Ecosystem Health: A Transformative Approach to Elevating Service Science

Pages:194–204

Published Online:October 6, 2021

https://doi.org/10.1287/serv.2021.0281

Service Delivery Strategies for Alleviating Pandemic Suffering While Maintaining Profitability

Pages:205–226

Published Online:November 5, 2021

https://doi.org/10.1287/serv.2021.0278

Impacts of Health and Safety Concerns on E-Commerce and Service Reconfiguration During the COVID-19 Pandemic: Insights from an Emerging Economy

Pages:227–242

Published Online:October 11, 2021

https://doi.org/10.1287/serv.2021.0279

COVID-19 and Hotel Productivity Changes: An Empirical Analysis Using Malmquist Productivity Index

Pages:243–257

Published Online:November 9, 2021

https://doi.org/10.1287/serv.2021.0283

Caring for an Aging Population in a Post-Pandemic World: Emerging Trends in the U.S. Older Adult Care Industry

Pages:258–274

Published Online:November 2, 2021

https://doi.org/10.1287/serv.2021.0280

Integrating Chaotic Perspective and Behavioral Learning Theory into a Global Pandemic Crisis Management Framework for Hotel Service Providers

Pages:275–293

Published Online:November 2, 2021

https://doi.org/10.1287/serv.2021.0282

Appreciation to Referees, 2021

Free Access
Appreciation to Referees, 2021

Pages:294–295

Published Online:December 23, 2021

https://doi.org/10.1287/serv.2021.0288

Editorial Board

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