Published Online:6 Mar 2026https://doi.org/10.1287/serv.2024.0137

Volume 18, Issue 1
March 2026
Pages 1-78, ii
Article Information
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- Received:April 15, 2024
- Accepted:November 24, 2025
- Published Online:March 06, 2026
Copyright © 2026 The Author(s)
Cite as
Anton Ovchinnikov, Daniel Forestell (2026) From Range Anxiety to Charge Anxiety: Operations Scholars’ Reflections on the State of Electric Vehicles’ Public Charging Infrastructure. Service Science 18(1):55-78.
https://doi.org/10.1287/serv.2024.0137
Keywords
The authors thank the following individuals and organizations: (1) Luc Bronk and Georg Schmidt-Holzmann from Fastned, an Amsterdam-based operator of a renewable energy-powered EV charging network, for providing the charge curve data; (2) Canadian Tire Petroleum (CTP), a retail company that operates a network of gas stations at the ONroute service centers along Ontario’s Highway 401, for the vehicle arrival data; and (3) Klaas Mantel, COO of ADNOC Distribution and former leader of McKinsey’s Mobility Retail Service Line, for the insightful conversations and feedback on the article.
