A Discrete Event Model of Viability Building in a Public University Organization

Published Online:https://doi.org/10.1287/serv.2017.0184

References

  • Ahmed S, Mehta HK (2015) On applying big data and cloud computing for quality improvement in higher education. Proc. Internat. Conf. Adv. Big Data Analytics (ABDA ’15), July 27–30, Las Vegas, 50–56.Google Scholar
  • APPA (2013) Thought Leaders report 2013: The rising cost in higher education. Retrieved March 1, 2017, https://eric.ed.gov/?id=ED547781.Google Scholar
  • Association of Governing Boards of Universities and Colleges (2016) Consequential board governance in public higher education systems. Retrieved March 1, 2017, https://www.agb.org/reports/2016/consequential-board-governance-in-public-higher-education-systems.Google Scholar
  • Astin AW (1999) Student involvement: A development for higher education. J. College Student Development 40(5):518–529.Google Scholar
  • Azizi A, Elezi Z, Mazreku A (2013) Competition between public and private universities: International experiences in case of Macedonia. J. Educational Instructional Stud. World 3(2):203–208.Google Scholar
  • Badinelli R, Barile S, Ng I, Polese F, Savioano M, Di Nauta P (2012) Viable service systems and decision making in service management. J. Service Management 23(4):498–526.CrossrefGoogle Scholar
  • Bady A, Konczal M (2012) From master plan to no plan: The slow death of public higher education. Dissent. Retrieved March 1, 2017, https://www.dissentmagazine.org/article/from-master-plan-to-no-plan-the-slow-death-of-public-higher-education.Google Scholar
  • Barile S, Polese F (2010a) Smart service systems and viable service systems: Applying systems theory to service science. Service Sci. 2(1/2):21–40.LinkGoogle Scholar
  • Barile S, Polese F (2010b) Linking the viable system and many-to-many network approaches to service-dominant logic and service science. Internat. J. Quality Service Sci. 2(1):23–42.CrossrefGoogle Scholar
  • British Council (2012) The shape of things to come: Higher education global trends and emerging opportunities to 2020. Retrieved March 1, 2017, https://www.britishcouncil.org/education/ihe/knowledge-centre/global-landscape/report-shape-of-things-to-come-1.Google Scholar
  • Buchanan JM (1968) The Demand and Supply of Public Goods (Rand McNally, Chicago).Google Scholar
  • Case J (2017) Is higher education for the public good? University World News (March 3), http://www.universityworldnews.com/article.php?story=20170228104023624.Google Scholar
  • Charbonnier F, Alla H, David R (1999) The supervised control of discrete event dynamic systems. IEEE Trans. Control Systems Tech. 7(2):175–187.CrossrefGoogle Scholar
  • Cheah S, Yu C (2016) Assessing economic impact of research and innovation originating from public research institutions and universities—Case of Singapore PRIs. Triple Helix 3(December):6.CrossrefGoogle Scholar
  • Cho M-H (2014) Technological catch-up and the role of universities: South Korea’s innovation-based growth explained through the corporate helix model. Triple Helix 1(December):2.CrossrefGoogle Scholar
  • Cowen T (2008) Public goods. Henderson DR, ed. The Concise Encyclopedia of Economics, 2nd ed. Library of Economics and Liberty. Retrieved March 14, 2017, http://www.econlib.org/library/Enc/PublicGoods.html.Google Scholar
  • CRIS (2011) Strategic R&D program for growth and innovation for services (Creṣterea ṣi Inovare în domeniul Serviciilor–CRIS). Foresight project, contract 207 CP/II/2010, University of Economic Sciences of Bucharest and the National Authority for Scientific Research (ANCS), Bucharest, Romania.Google Scholar
  • Cummings WK (2003) The Institutions of Education: A Comparative Study of Educational Development in the Six Core Nations (Symposium Books, Oxford, UK).CrossrefGoogle Scholar
  • de Weert E (2011) Perspectives on higher education and the labour market: Review of international policy developments. Report C11W158, Center for Higher Education Policy Studies, University of Twente, Enschede, Netherlands.Google Scholar
  • Dill DD (1997) Higher education markets and public policy. Higher Ed. Policy 10(3–4):167–185.CrossrefGoogle Scholar
  • Dorri M, Yarmohammadianb MH, Nadic MA (2012) A review on value chain in higher education. Procedia—Soc. Behav. Sci. 46:3842–3846.CrossrefGoogle Scholar
  • Edwards C, McCluskey N (2015) Higher education subsidies. Accessed July 8, 2017, https://www.downsizinggovernment.org/education/higher-education-subsidies.Google Scholar
  • Franck B, Owen RF (2010) International migration of brains, educational competition and national interests: A two-country, game-theoretic approach. Presentation in ParallelSession 7, Eur. Trade Study Group (ETSG), 12th Annual Conf., Lausanne, Switzerland, September 9–11.Google Scholar
  • Friedenthal S, Moore A, Steiner R (2009) OMG systems modeling language (OMG SysML) tutorial. Retrieved January 10, 2017, http://www.omgsysml.org/INCOSE-OMGSysML-Tutorial-Final-090901.pdf.Google Scholar
  • Fukiharu T (2005) The reform of higher education in Japan: A game-theoretic analysis of intensified competition. Zerger A, Argent RM, eds. MODSIM Internat. Congress Model. Simulation, 1007–1013.Google Scholar
  • Golinelli GM (2010) Viable Systems Approach (VSA). Governing Business Dynamics (Kluwer/CEDAM, Padua, Italy).Google Scholar
  • Kapitza, PL (1980) Basic factors in the organization of science and how they are handled in the U.S.S.R. Kapitza PL, ed. Experiment, Theory, Practice. Boston Studies in the Philosophy of Science, Vol. 46 (Springer, Dordrecht, Netherlands), 183–194.CrossrefGoogle Scholar
  • Karorsa DL, Polka WS (2015) The equity-quality dilemma of higher education expansion: A goal-oriented planning approach for maintaining high quality standards in Ethiopia. J. Internat. Soc. Ed. Planning 22(3):19–36.Google Scholar
  • Katzan H (2008) Foundations of service science concepts and facilities. J. Service Sci. 1(1):1–22.Google Scholar
  • Kwok L (2015) A vision for the development of i-campus. Smart Learn. Environments 2(January):2.CrossrefGoogle Scholar
  • Larson RC (2009) Editorial column—Education: Our most important service sector. Service Sci. 1(4):i–iii.LinkGoogle Scholar
  • Lemey E, Poels G (2011) Towards a service system ontology for service science. Kapel G, Maamar Z, Mootahari-Nezhad HR, eds. Service Oriented Computing. Lecture Notes in Computer Science, Vol. 7084 (Springer, Heidelberg, Germany), 250–264.CrossrefGoogle Scholar
  • Levy F, Murnane RJ (2005) How computerized work and globalization shape human skill demands. Working Paper IPC-05-006, Massachusetts Institute of Technology, Cambridge, MA.Google Scholar
  • Lyons K, Tracy S (2013) Characterizing organizations as service systems. J. Human Factors Ergonomics Manufacturing Service Industries 23(1):19–27.CrossrefGoogle Scholar
  • Maglio PP, Spohrer J (2008) Fundamentals of service science. J. Acad. Marketing Sci. 36(1):18–20.CrossrefGoogle Scholar
  • Marginson S, Rhoades G (2002) Beyond national states, markets, and systems of higher education: A glonacal agency heuristic. Higher Ed. 43(3):281–309.CrossrefGoogle Scholar
  • MEGA (2017) Business process analysis. Retrieved March 26, 2017, http://www.mega.com/en/product/business-process-analysis.Google Scholar
  • Meredith T (2014) Public university systems: A checklist for success. Trusteeship Magazine 22(5). Retrieved March 1, 2017, https://www.agb.org/trusteeship/2014/9/public-university-systems-checklist-success.Google Scholar
  • Naidu P, Derani NES (2016) A comparative study on quality of education received by students of private universities versus public universities. Procedia Econom. Finance 35:659–666.CrossrefGoogle Scholar
  • OECD (2003) Glossary of statistical terms. Retrieved March 1, 2017, https://stats.oecd.org/glossary/detail.asp?ID=743.Google Scholar
  • Ogbogu CO (2013) The role of committees in decision-making process in Nigerian universities. Internat. J. Bus. Management 8(16):72–77.CrossrefGoogle Scholar
  • Oltean VE, Borangiu T, Drăgoicea M (2016) On a qualitative game theoretic approach of teacher-student interaction in a public higher education service system. Borangiu T, Drăgoicea M, Nóvoa H, eds. Exploring Services Sci., 7th Internat. Conf., IESS 2016. Lecture Notes in Business Information Processing, Vol. 247 (Springer, Cham, Switzerland), 15–29.Google Scholar
  • Ostrom V, Ostrom E (1999) Public goods and public choices. McGinnis MD, ed. Polycentricity and Local Public Economies: Readings from the Workshop in Political Theory and Policy Analysis (University of Michigan Press, Ann Arbor), 75–103.Google Scholar
  • Pathak V, Pathak K (2010) Reconfiguring the higher education value chain. Management Ed. 24(4):166–171.Google Scholar
  • Pixel, ed. (2016) Conference Proceedings: The Future of Education, 6th ed. (Libreria Universitaria, Florence).Google Scholar
  • Ramdage PJ, Wonham WM (1989) The control of discrete event systems. Proc. IEEE 77(1):81–89.Google Scholar
  • Romero L, del Rey E (2004) Competition between public and private universities: Quality, prices and exams. Working Paper 04-64, Department of Economics, Universidad Carlos III de Madrid, Madrid.Google Scholar
  • Şahin A (2004) The incentive effects of higher education subsidies on student effort. Report 192, Federal Reserve Bank of New York, New York.Google Scholar
  • Samuelson PA (1954) The pure theory of public expenditure. Rev. Econom. Statist. 36(4):387–389.CrossrefGoogle Scholar
  • Selim TH (2008) The education market in Egypt: A game theory approach. Working Paper 422, Economic Research Forum, Giza, Egypt.Google Scholar
  • Sitaloppi J, Koskela-Huotari K, Vargo SL (2016) Institutional complexity as a driver for innovation in service ecosystems. Service Sci. 8(3):333–343.LinkGoogle Scholar
  • Spohrer J, Kwan SK (2009) Service science, management, engineering, and design (SSMED): An emerging discipline—Outline and references. Internat. J. Info. Systems Service Sector 3:1–31.Google Scholar
  • Spohrer J, Golinelli GM, Piciocchi P, Clara B (2010) An integrated SS-VSA analysis of changing job roles. Service Sci. 2(1/2):1–20.LinkGoogle Scholar
  • Stejar C (2011) Higher education: Public good or public service. Analysis from the perspective of internationalization of education. Management Marketing 6(1):139–150.Google Scholar
  • Strausser J, Morris R (2015) Examining the application of big data analytics to increase university retention and promote student success. Issues Inform. Systems 16(2):140–148.Google Scholar
  • Vârbănescu R, Dobrescu R, Avram A, Iordan A (2010) Overusing the Internet—Problems in technical education. Chova LG, Belenguer DM, Torres IC, eds. Proc. 4th Internat. Tech., Ed. Development (INTED) Conf. (International Academy of Technology, Education and Development, Valencia, Spain), 848–852.Google Scholar
  • Vargo SL, Lusch RF (2004) Evolving to a new dominant logic for marketing. J. Marketing 68(1):1–17.CrossrefGoogle Scholar
  • Zhu ZT, Yu M-H, Riezebos P (2016) A research framework of smart education. Smart Learn. Environments 3(December):4.CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.