Service Spotlights

Editorial Column

Special Issue on Exploring Service Science for Data-Driven Service Design and Innovation

Toward an Agile IT Service Management Framework

Pages:263–274

Published Online:November 27, 2017

https://doi.org/10.1287/serv.2017.0186

Value-Driven Strategic Sourcing Based on Service-Dominant Logic

Pages:275–287

Published Online:November 29, 2017

https://doi.org/10.1287/serv.2017.0190

A Discrete Event Model of Viability Building in a Public University Organization

Pages:288–301

Published Online:December 11, 2017

https://doi.org/10.1287/serv.2017.0184

Enhancing the Design and Management of the Product-Service System Supply Chain: An Application to the Automotive Sector

Pages:302–314

Published Online:December 11, 2017

https://doi.org/10.1287/serv.2017.0193

Exploring Online Travel Reviews Using Data Analytics: An Exploratory Study

Pages:315–323

Published Online:December 11, 2017

https://doi.org/10.1287/serv.2017.0189

An Optimization Web Service for a Freight Brokering System

Pages:324–337

Published Online:December 12, 2017

https://doi.org/10.1287/serv.2017.0191

Recommending Products and Services Belonging to Online Businesses Using Intelligent Agents

Pages:338–348

Published Online:December 12, 2017

https://doi.org/10.1287/serv.2017.0188

Editorial Board

Appreciation to Referees, 2017

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