Closing the Productivity Gap: Improving Worker Productivity Through Public Relative Performance Feedback and Validation of Best Practices

Hummy Song
Corresponding Author
Hummy Song
[email protected]
The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104
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,
Anita L. Tucker
Anita L. Tucker
[email protected]
Questrom School of Business, Boston University, Boston, Massachusetts 02215
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,
Karen L. Murrell
Karen L. Murrell
[email protected]
The Permanente Medical Group, Oakland, California 94604
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,
David R. Vinson
David R. Vinson
[email protected]
The Permanente Medical Group, Oakland, California 94604; and Kaiser Permanente Division of Research, Oakland, California 94604
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Hummy Song

Corresponding Author

Hummy Song

[email protected]

The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104

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Anita L. Tucker

[email protected]

Questrom School of Business, Boston University, Boston, Massachusetts 02215

Search for more papers by this author

Karen L. Murrell

[email protected]

The Permanente Medical Group, Oakland, California 94604

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David R. Vinson

[email protected]

The Permanente Medical Group, Oakland, California 94604; and Kaiser Permanente Division of Research, Oakland, California 94604

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Published Online:27 Jun 2017https://doi.org/10.1287/mnsc.2017.2745

Supplemental Material

mnsc.2017.2745-sm.pdf (157 KB)

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Volume 64, Issue 6

June 2018

Pages 2473-2972

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Received:October 08, 2015
Accepted:December 24, 2016
Published Online:June 27, 2017

Cite as

Hummy Song, Anita L. Tucker, Karen L. Murrell, David R. Vinson (2017) Closing the Productivity Gap: Improving Worker Productivity Through Public Relative Performance Feedback and Validation of Best Practices. Management Science 64(6):2628-2649.

https://doi.org/10.1287/mnsc.2017.2745

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Closing the Productivity Gap: Improving Worker Productivity Through Public Relative Performance Feedback and Validation of Best Practices

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Volume 64, Issue 6

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