Pooling Agents for Customer-Intensive Services
- Zhongbin Wang ,
Zhongbin Wang
[email protected]https://orcid.org/0000-0002-1154-5861
College of Management and Economics, Tianjin University, Tianjin 300072, China;
- Luyi Yang ,
Luyi Yang
[email protected]https://orcid.org/0000-0002-5370-6926
Haas School of Business, University of California, Berkeley, Berkeley, California 94720;
- Shiliang Cui ,
Corresponding Author
Shiliang Cui
[email protected]https://orcid.org/0000-0002-6643-6865
McDonough School of Business, Georgetown University, Washington, DC 20057;
- Sezer Ülkü ,
Sezer Ülkü
[email protected]https://orcid.org/0000-0002-6348-1425
McDonough School of Business, Georgetown University, Washington, DC 20057;
- Yong-Pin Zhou
Yong-Pin Zhou
[email protected]https://orcid.org/0000-0001-5841-8387
Foster School of Business, University of Washington, Seattle, Washington 98195
Zhongbin Wang
[email protected]https://orcid.org/0000-0002-1154-5861
College of Management and Economics, Tianjin University, Tianjin 300072, China;
Luyi Yang
[email protected]https://orcid.org/0000-0002-5370-6926
Haas School of Business, University of California, Berkeley, Berkeley, California 94720;
Corresponding Author
Shiliang Cui
[email protected]https://orcid.org/0000-0002-6643-6865
McDonough School of Business, Georgetown University, Washington, DC 20057;
Sezer Ülkü
[email protected]https://orcid.org/0000-0002-6348-1425
McDonough School of Business, Georgetown University, Washington, DC 20057;
Yong-Pin Zhou
[email protected]https://orcid.org/0000-0001-5841-8387
Foster School of Business, University of Washington, Seattle, Washington 98195
