When AI Is Not Enough: Reducing Diagnostic Errors with Radiologist Oversight

Junyang Cai
Corresponding Author
Junyang Cai
[email protected]
https://orcid.org/0009-0003-8413-0389
Faculty of Data and Decision Sciences, Technion–Israel Institute of Technology, Haifa 3200003, Israel
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,
Noa Zychlinski
Noa Zychlinski
[email protected]
https://orcid.org/0000-0002-5125-3089
Faculty of Data and Decision Sciences, Technion–Israel Institute of Technology, Haifa 3200003, Israel
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Corresponding Author

Junyang Cai

[email protected]

https://orcid.org/0009-0003-8413-0389

Faculty of Data and Decision Sciences, Technion–Israel Institute of Technology, Haifa 3200003, Israel

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,

Noa Zychlinski

[email protected]

https://orcid.org/0000-0002-5125-3089

Faculty of Data and Decision Sciences, Technion–Israel Institute of Technology, Haifa 3200003, Israel

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Published Online:13 Mar 2025https://doi.org/10.1287/serv.2024.0234

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Received:November 28, 2024
Accepted:February 25, 2025
Published Online:March 13, 2025

Copyright © 2025, INFORMS

Cite as

Junyang Cai, Noa Zychlinski (2025) When AI Is Not Enough: Reducing Diagnostic Errors with Radiologist Oversight. Service Science 0(0).

https://doi.org/10.1287/serv.2024.0234

Keywords

Acknowledgments

The authors sincerely thank Editors Tinglong Dai, Maxime Cohen, and Beibei Li, as well as the associate editor and the two anonymous reviewers for their suggestions, which have improved our work.