Research Article

Markdown Pricing with Unknown Fraction of Strategic Customers

Pages:355–370

Published Online:May 4, 2012

https://doi.org/10.1287/msom.1120.0376

The Value of Product Variety When Selling to Strategic Consumers

Pages:371–385

Published Online:May 18, 2012

https://doi.org/10.1287/msom.1120.0377

Robust Design and Control of Call Centers with Flexible Interactive Voice Response Systems

Pages:386–401

Published Online:May 4, 2012

https://doi.org/10.1287/msom.1120.0378

Service-Level Variability of Inbound Call Centers

Pages:402–413

Published Online:May 4, 2012

https://doi.org/10.1287/msom.1120.0382

Single-Stage Approximations for Optimal Policies in Serial Inventory Systems with Nonstationary Demand

Pages:414–422

Published Online:April 13, 2012

https://doi.org/10.1287/msom.1110.0373

The Impact of Airline Flight Schedules on Flight Delays

Pages:423–440

Published Online:May 4, 2012

https://doi.org/10.1287/msom.1120.0379

A Computational Approach to the Real Option Management of Network Contracts for Natural Gas Pipeline Transport Capacity

Pages:441–454

Published Online:May 4, 2012

https://doi.org/10.1287/msom.1120.0383

Seasonal Energy Storage Operations with Limited Flexibility: The Price-Adjusted Rolling Intrinsic Policy

Pages:455–471

Published Online:May 18, 2012

https://doi.org/10.1287/msom.1120.0386

A Multiordering Newsvendor Model with Dynamic Forecast Evolution

Pages:472–484

Published Online:May 4, 2012

https://doi.org/10.1287/msom.1120.0387

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