A Customer Liberation Manifesto
Published Online:1 Sep 2009https://doi.org/10.1287/serv.1.3.135
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Volume 1, Issue 3
September 2009
Pages i-211
Article Information
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- Received:August 25, 2009
- Accepted:September 30, 2009
- Published Online:September 01, 2009
Copyright © 2009, INFORMS
Cite as
Raymond Fisk, (2009) A Customer Liberation Manifesto. Service Science 1(3):135-141.
https://doi.org/10.1287/serv.1.3.135
Keywords
