School of Industrial Engineering, Purdue University, 315 N Grant St, West Lafayette, IN 47907, USA; and Department of Industrial Engineering, Tsinghua University, Beijing 100084, P.R. China
School of Industrial Engineering, Purdue University, 315 N Grant St, West Lafayette, IN 47907, USA; and Department of Industrial Engineering, Tsinghua University, Beijing 100084, P.R. China
Liang Zeng, Robert W. Proctor, Gavriel Salvendy, (2009) Fostering Creativity in Service Development: Facilitating Service Innovation by the Creative Cognition Approach. Service Science 1(3):142-153.
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