Communication Paper—Common Assumptions that are Barriers to Service Improvement
Published Online:1 Sep 2009https://doi.org/10.1287/serv.1.3.207
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- 13 July 2012 | Service Science, Vol. 4, No. 3
Volume 1, Issue 3
September 2009
Pages i-211
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- Published Online:September 01, 2009
Copyright © 2009, INFORMS
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John Goodman, (2009) Communication Paper—Common Assumptions that are Barriers to Service Improvement. Service Science 1(3):207-211.
https://doi.org/10.1287/serv.1.3.207
