The Ripple Effect of Platform Quality Controls in a Submarket: Evidence from a Secondhand Marketplace
Published Online:27 Apr 2026https://doi.org/10.1287/mksc.2024.1228
References
- (2018) The spillover effects of health it investments on regional healthcare costs. Management Sci. 64(6):2515–2534.Link, Google Scholar
- (2018) Does selective sales force training work? J. Marketing Res. 55(5):722–737.Crossref, Google Scholar
- (2024) The value of platform endorsement. Marketing Sci. 44(1):84–101.Link, Google Scholar
- (2000) How People Learn (National Academy Press, Washington, DC).Google Scholar
- (2009) Incentives to exercise. Econometrica 77(3):909–931.Crossref, Google Scholar
- (2012) The effects of training on own and co-worker productivity: Evidence from a field experiment. Econom. J. 122(560):376–399.Google Scholar
- (2024) Direct and spillover effects of quality disclosure regulation: Evidence from California hospitals. Management Sci. 70(4):2477–2496.Link, Google Scholar
- (2023) Economic impacts of platform-endorsed quality certification: Evidence from Airbnb. MIS Quart. 47(3):1353–1368.Crossref, Google Scholar
- (2009) Unpacking prior experience: How career history affects job performance. Organ. Sci. 20(1):51–68.Link, Google Scholar
- (2025) Staggered health policy adoption: Spillover effects and their implications. Management Sci. 71(8):7071–7093.Link, Google Scholar
- (2015) Market structure, reputation, and the value of quality certification. Amer. Econom. J. Microeconom. 7(4):83–108.Crossref, Google Scholar
- (1979) Sample selection bias as a specification error. Econometrica 47(1):153–161.Crossref, Google Scholar
- (2016) Reputation and regulations: Evidence from eBay. Management Sci. 62(12):3604–3616.Link, Google Scholar
- (1988) Organizational learning. Annual Rev. Sociol. 14(1):319–338.Crossref, Google Scholar
- (2016) Pros vs joes: Agent pricing behavior in the sharing economy. Ross School of Business Paper No. 1298, University of Michigan, Ann Arbor.Google Scholar
- (2021) The impact of platform protection insurance on buyers and sellers in the sharing economy: A natural experiment. J. Marketing 85(2):50–69.Crossref, Google Scholar
- (2017) Gain without pain: The extended effects of a behavioral health intervention. Management Sci. 63(1):58–72.Link, Google Scholar
- (2009) Bad riddance or good rubbish? Ownership and not loss aversion causes the endowment effect. J. Experimental Soc. Psych. 45(4):947–951.Crossref, Google Scholar
- (2010) A control function approach to endogeneity in consumer choice models. J. Marketing Res. 47(1):3–13.Crossref, Google Scholar
- (2015) Incentives, commitments, and habit formation in exercise: Evidence from a field experiment with workers at a fortune-500 company. Amer. Econom. J. Appl. Econom. 7(3):51–84.Crossref, Google Scholar
- (2022) Online training of salespeople: Impact, heterogeneity, and spillover effects. J. Marketing Res. 59(1):230–249.Crossref, Google Scholar
- (2024) Quality differentiation and matching performance in peer-to-peer markets: Evidence from Airbnb plus. Management Sci. 70(7):4260–4282.Link, Google Scholar
- (2015) Control function methods in applied econometrics. J. Human Resources 50(2):420–445.Crossref, Google Scholar
- (2022) What makes a good image? Airbnb demand analytics leveraging interpretable image features. Management Sci. 68(8):5644–5666.Link, Google Scholar
- (2021) Frontiers: Can an artificial intelligence algorithm mitigate racial economic inequality? An analysis in the context of Airbnb. Marketing Sci. 40(5):813–820.Link, Google Scholar

