Consumer Reviews and Regulation: Evidence from New York City Restaurants
Published Online:27 Apr 2026https://doi.org/10.1287/mksc.2023.0088
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The replication files for this article are available HERE.
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- Received:March 01, 2023
- Accepted:February 24, 2025
- Published Online:April 27, 2026
Copyright © 2026, INFORMS
Cite as
Chiara Farronato, Georgios Zervas (2026) Consumer Reviews and Regulation: Evidence from New York City Restaurants. Marketing Science 0(0).
https://doi.org/10.1287/mksc.2023.0088
Keywords
Yi Fung and Hirotaka Miura provided outstanding research assistance. The authors thank Liran Einav, Shane Greenstein, Jonathan Levin, Dina Mayzlin, Jesse Shapiro, Steven Tadelis, and numerous seminar and conference participants for feedback and the New York City Department of Health and Mental Hygiene for sharing data and valuable insights.
