Research Article

Balancing IT with the Human Touch: Optimal Investment in IT-Based Customer Service

Pages:423–442

Published Online:April 14, 2010

https://doi.org/10.1287/isre.1100.0282

The “Third Hand”: IT-Enabled Competitive Advantage in Turbulence Through Improvisational Capabilities

Pages:443–471

Published Online:March 17, 2010

https://doi.org/10.1287/isre.1100.0280

Changing the Competitive Landscape: Continuous Innovation Through IT-Enabled Knowledge Capabilities

Pages:472–495

Published Online:September 1, 2010

https://doi.org/10.1287/isre.1100.0298

Managerial Interpretations of the Role of Information Systems in Competitive Actions and Firm Performance: A Grounded Theory Investigation

Pages:496–515

Published Online:September 1, 2010

https://doi.org/10.1287/isre.1100.0301

Leveraging IT Capabilities and Competitive Process Capabilities for the Management of Interorganizational Relationship Portfolios

Pages:516–542

Published Online:August 6, 2010

https://doi.org/10.1287/isre.1100.0299

Information Technology, Network Structure, and Competitive Action

Pages:543–570

Published Online:August 6, 2010

https://doi.org/10.1287/isre.1100.0296

A Network Perspective of Digital Competition in Online Advertising Industries: A Simulation-Based Approach

Pages:571–593

Published Online:September 1, 2010

https://doi.org/10.1287/isre.1100.0302

Competitive Actions and Dynamics in the Digital Age: An Empirical Investigation of Social Networking Firms

Pages:594–613

Published Online:September 1, 2010

https://doi.org/10.1287/isre.1100.0294

Competing in Crowded Markets: Multimarket Contact and the Nature of Competition in the Enterprise Systems Software Industry

Pages:614–630

Published Online:August 6, 2010

https://doi.org/10.1287/isre.1100.0300

Why Do Software Firms Fail? Capabilities, Competitive Actions, and Firm Survival in the Software Industry from 1995 to 2007

Pages:631–654

Published Online:April 14, 2010

https://doi.org/10.1287/isre.1100.0281

About Our Authors

Free Access
About Our Authors

Pages:655–659

Published Online:September 1, 2010

https://doi.org/10.1287/isre.1100.0305

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