Organizational Trustworthiness: Findings from the Population of Organizational Ethnographies

Published Online:https://doi.org/10.1287/orsc.1040.0077

References

  • Adler P. S. Markets, hierarchy, and trust: The knowledge economy and the future of capitalism. Organ. Sci. (2001) 12(2):215–234LinkGoogle Scholar
  • Adler P. S., Kwon S. W. Social capital: Prospects for a new concept. Acad. Management Rev. (2002) 27(1):17–40CrossrefGoogle Scholar
  • Andersson L. M., Pearson C. M. Tit for tat? The spiraling effect of incivility in the workplace. Acad. Management Rev. (1999) 24(3):452–471CrossrefGoogle Scholar
  • Appelbaum E. R., Batt R.The New American Workplace (1994) (Industrial and Labor Relations Press, Ithaca, NY) Google Scholar
  • Barker J. R.The Discipline of Teamwork: Participation and Concertive Control (1999) (Sage, Thousand Oaks, CA) Google Scholar
  • Barnard C. I.The Functions of the Executive (1950) (Harvard University Press, Cambridge, MA) Google Scholar
  • Bass B. M.Leadership and Performance Beyond Expectations (1985) (Free Press, New York) Google Scholar
  • Becker T. E. Integrity in organizations: Beyond honesty and conscientiousness. Acad. Management Rev. (1998) 23(1):154–161CrossrefGoogle Scholar
  • Bendix R.Work and Authority in Industry (1956) (University of California Press, Berkeley, CA) Google Scholar
  • Biggart N.Charismatic Capitalism: Direct Selling Organizations in America (1989) (University of Chicago Press, Chicago, IL) Google Scholar
  • Brass D. J., Butterfield K. D., Skaggs B. C. Relationships and unethical behavior: A social network perspective. Acad. Management Rev. (1998) 23(1):14–31CrossrefGoogle Scholar
  • Byrne B. M.Structural Equation Modeling with AMOS (2001) (Lawrence Erlbaum, Mahwah, NJ) Google Scholar
  • Cappelli P.The New Deal at Work: Managing the Market-Driven Workforce (1999) (Harvard Business School Press, Boston, MA) Google Scholar
  • Cherry M.On High Steel: The Education of an Ironworker (1974) (Quadrangle, New York) Google Scholar
  • Daday G., Burris B., Vallas Steven. Technocratic teamwork: Mitigating polarization and cultural marginalization in an engineering firm. Research in the Sociology of Work, Volume 10, The Transformation of Work (2001) (Elsevier, Amsterdam) 241–262CrossrefGoogle Scholar
  • Denison D. R., Mishra A. K. Toward a theory of organizational culture and effectiveness. Organ. Sci. (1995) 6(2):204–223LinkGoogle Scholar
  • Dobbin F., Sutton J. R., Meyer J. W., Scott W. R. Equal opportunity law and the construction of internal labor markets. Amer. J. Sociology (1993) 99(2):396–427CrossrefGoogle Scholar
  • Drucker P.Post-Capitalist Society (1993) (HarperCollins, New York) Google Scholar
  • Farh J. L., C Earley P., Lin S. C. Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Admin. Sci. Quart. (1997) 42(3):421–444CrossrefGoogle Scholar
  • Finlay W.Work on the Waterfront: Worker Power and Technological Change in a West Coast Port (1988) (Temple University Press, Philadelphia, PA) Google Scholar
  • Folger R., Skarlicki D. P. When tough times make tough bosses: Managerial distancing as a function of layoff blame. Acad. Management J. (1998) 41(1):79–87CrossrefGoogle Scholar
  • Frenkel Stephen J., Korczynski Marek, Shire Karen A., Tam May. On the Front Line: Organization of Work in the Information Economy (1999) (Industrial and Labor Relations Press, Ithaca, NY) CrossrefGoogle Scholar
  • Granovetter M. Economic action and social structure: The problem of embeddedness. Amer. J. Sociology (1985) 91(3):481–510CrossrefGoogle Scholar
  • Gwartney-Gibbs P. A., Lach D. H. Workplace dispute resolution and gender inequality. Negotiation J. (1991) 7(2):187–200CrossrefGoogle Scholar
  • Hirokawa R. Y., Poole M. S.Communication and Group Decision Making (1996) (Sage, Thousand Oaks, CA) CrossrefGoogle Scholar
  • Hodson R.Analyzing Documentary Accounts. Quantitative Applications in the Social Sciences (1999) 128(Sage, Thousand Oaks, CA) CrossrefGoogle Scholar
  • Hodson R.Dignity at Work (2001) (Cambridge University Press, New York) CrossrefGoogle Scholar
  • Hodson R. A meta-ethnography of employee attitudes and behaviors. J. Contemporary Ethnography (2004) 33(1):4–38CrossrefGoogle Scholar
  • Ichniowski C., Kochan T. A., Levine D., Olson C., Strauss G. What works at work: Overview and assessment. Indust. Relations (1996) 35(3):299–333CrossrefGoogle Scholar
  • Jackall R.Workers in a Labyrinth: Jobs and Survival in a Bank Bureaucracy (1978) (Allanheld and Osmun, Montclair, NJ) Google Scholar
  • Jermier J. M., Knights D., Nord W.Resistance and Power in Organizations (1995) (Routledge, London, U.K) Google Scholar
  • Juravich T.Chaos on the Shop Floor: A Worker's View of Quality, Productivity, and Management (1985) (Temple University Press, Philadelphia, PA) Google Scholar
  • Kalleberg A., Knoke D., Marsden P., Spaeth J. L.Organizations in America (1996) (Sage, Newbury Park, CA) Google Scholar
  • Kunda G.Engineering Culture: Control and Commitment in a High-Tech Corporation (1992) (Temple University Press, Philadelphia, PA) Google Scholar
  • Kusterer K.Know-How on the Job: The Important Working Knowledge of “Unskilled” Workers (1978) (Westview, Boulder, CO) Google Scholar
  • Leana C. R., Van Buren H. J. Organizational social capital and employment practices. Acad. Management Rev. (1999) 24(3):538–555CrossrefGoogle Scholar
  • Lee C. K.Gender and the South China Miracle: Two Worlds of Factory Women (1998) (University of California Press, Berkeley, CA) Google Scholar
  • Lee T. W.Using Qualitative Methods in Organizational Research (1999) (Sage, Thousand Oaks, CA) Google Scholar
  • LeMasters E. E.Blue Collar Aristocrats (1975) (University of Wisconsin Press, Madison, WI) Google Scholar
  • Lewis M., Lewis M., Haviland J. Self-conscious emotions: Embarrassment, pride, shame, and guilt. Handbook of Emotions (1993) (Guilford, New York)563–573Google Scholar
  • Mayer R. C., Davis J. H., Schoorman F. D. An integrative model of organizational trust. Acad. Management Rev. (1995) 20(3):709–734CrossrefGoogle Scholar
  • McCarl R.The District of Columbia's Fire Fighters' Project: A Case Study in Occupational Folklife (1985) (Smithsonian Institute Press, Washington, D.C) Google Scholar
  • McNally F.Women for Hire (1979) (St. Martin's, New York) CrossrefGoogle Scholar
  • Mouly V. S., Sankaran J. K. On the study of settings marked by severe superior-subordinate conflict. Organ. Stud. (1997) 18(2):175–192CrossrefGoogle Scholar
  • Nahapiet J., Ghoshal S. Social capital, intellectual capital, and the organizational advantage. Acad. Management Rev. (1998) 23(2):242–266CrossrefGoogle Scholar
  • Organ D. W.Organizational Citizenship Behavior (1988) (D.C. Heath, Lexington, MA) Google Scholar
  • Osterman P.The American Labor Market: How It Has Changed and What to Do About It (1999) (Princeton University Press, Princeton, NJ) Google Scholar
  • Paxton P. Is social capital declining in the United States? A multiple indicator assessment. Amer. J. Sociology (1999) 105(1):88–127CrossrefGoogle Scholar
  • Pelled L. H., Eisenhardt K. M., Xin K. R. Exploring the black box: An analysis of work group diversity, conflict, and performance. Admin. Sci. Quart. (1999) 44(1):1–28CrossrefGoogle Scholar
  • Perlow L. A.Finding Time: How Corporations, Individuals, and Families Can Benefit from New Work Practices (1997) (Industrial and Labor Relations Press, Ithaca, NY) CrossrefGoogle Scholar
  • Pfeffer J.The Human Equation: Building Profits by Putting People First (1998) (Harvard Business School Press, Boston, MA) Google Scholar
  • Roberts G. S.Staying on the Line: Blue-Collar Women in Contemporary Japan (1994) (University of Hawaii Press, Honolulu, HI) Google Scholar
  • Roethlisberger F. J., Dickson W. J.Management and the Worker (1939) (Harvard University Press, Cambridge, MA) Google Scholar
  • Sayles L. R.Behavior of Industrial Work Groups (1958) (John Wiley and Sons, New York) Google Scholar
  • Schrank R.Industrial Democracy at Sea: Authority and Democracy on a Norwegian Freighter (1983) (MIT Press, Cambridge, MA) Google Scholar
  • Simons T. Behavioral integrity: The perceived alignment between managers' words and deeds as a research focus. Organ. Sci. (2002) 13(1):18–35LinkGoogle Scholar
  • Spencer C.Blue Collar: An Internal Examination of the Workplace (1977) (Lakeside Press, Chicago, IL) Google Scholar
  • Tsui A. S., Pearce J. L., Porter L. W., Tripoli A. M. Alternative approaches to the employee-organization relationship: Does investment in employees pay off? Acad. Management J. (1997) 40(5):1089–1121CrossrefGoogle Scholar
  • Tyler T. R., Cook Karen S. Why do people rely on others? Social identity and the social aspects of trust. Trust in Society (2001) (Russell Sage Foundation, New York) 285–306Google Scholar
  • Van Maanen J.Qualitative Studies in Organizations (1998) (Sage, Thousand Oaks, CA) Google Scholar
  • Walsh J. P., Tseng S. F. The effects of job characteristics on active effort at work. Work Occupations (1998) 25(1):74–96CrossrefGoogle Scholar
  • Weber R. P.Basic Content Analysis (1990) 492nd ed.(Sage, Newbury Park, CA) CrossrefGoogle Scholar
  • Westwood S.All Day Every Day: Factory and Family in the Making of Women's Lives (1984) (Pluto, London, U.K) Google Scholar
  • Whitener E. M., Brodt S. E., Korsgaard M. A., Werner J. M. Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior. Acad. Management Rev. (1998) 23(3):513–530CrossrefGoogle Scholar
  • Wilkinson F., White M., Rubery J., Wilkinson F. Product-market pressures and employers' responses. Employer Strategy and the Labour Market (1994) (Oxford University Press, Oxford, U.K) 111–137Google Scholar
  • Work in America Report of a special task force to the Secretary of Health, Education, and Welfare. (1973) (MIT Press, Cambridge, MA) Google Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.