Culture and Coworker Relations: Interpersonal Patterns in American, Chinese, German, and Spanish Divisions of a Global Retail Bank

References

• Alvarez J. L., Cantos C. M., Czarniawska-Joerges B., de Monthoux P. G. From escapism to resented conformity: Market economies and modern organizations in Spanish literature. Good Novels, Better Management: Reading Organizational Realities (1994) (Harwood, Chur, Switzerland) Google Scholar
• Barnet R. J., Cavanaugh J.Global Dreams: Imperial Corporations and the New World Order (1994) (Simon and Shuster, New York) Google Scholar
• Bellah R. N., Madsen R., Sullivan W. M., Swidler A., Tipton S. M.Habits of the Heart: Individualism and Commitment in American Life (1985) (University of California Press, Berkeley, CA) Google Scholar
• Bendix R.Max Weber: An Intellectual Portrait (1977) (University of California Press, Berkeley, CA) Google Scholar
• Blau P. M.The Dynamics of Bureaucracy: A Study of Interpersonal Relationships in Two Government Agencies Chicago (1955) (University of Chicago Press, Chicago) Google Scholar
• Borneman J.Belonging in the Two Berlins: Kin, State, Nation (1992) (Cambridge University Press, London, UK) Crossref, Google Scholar
• Brass D. J. Men's and women's networks: A study of interaction patterns and influence in an organization. Acad. Management J. (1985) 28:327–343Crossref, Google Scholar
• Brislin R. W., Lonner W. J., Berry J. W. The wording and translation of research instruments. Field Methods in Cross-Cultural Research (1986) (Sage, Newbury Park, CA) 137–164Google Scholar
• Brodbeck F. C., Frese M., Javidan M. Leadership made in Germany: Low on compassion, high on performance. Acad. Management Executive (2002) 16:16–29Crossref, Google Scholar
• Burt R.Structural Holes: The Social Structure of Competition (1992) (Harvard University Press, Cambridge, MA) Crossref, Google Scholar
• Chen C. C., Meindl J. R., Hunt R. G. Testing the effects of vertical and horizontal collectivism: A study of reward allocation preferences in China. J. Cross-Cultural Psych. (1997) 28(1):44–70Crossref, Google Scholar
• Chua R. Y. J., Ingram P., Morris M. From the head and the heart: Locating cognition- and affect-based trust in managers' professional networks. Acad. Management J. (Forthcoming) Google Scholar
• Chua R. Y. J., Morris M., Ingram P. Guanxi versus networking: Different configurations of affect- and cognition-based trust in the networks of Chinese and American managers. J. Internat. Bus. Stud. (Forthcoming) Google Scholar
• Clark M. S., Reis H. T. Interpersonal processes in close relationships. Annual Rev. Psych. (1988) 39:609–672Crossref, Google Scholar
• Cohen D. Cultural variation: Considerations and implications. Psych. Bull. (2001) 127:451–471Crossref, Google Scholar
• Cohen D., Kitayama S., Cohen D. Methods in cultural psychology. Handbook of Cultural Psychology (2007) (Guilford, New York) 196–236Google Scholar
• Cotton J. L., Tuttle J. M. Employee turnover: A meta-analysis and review with implications for research. Acad. Management Rev. (1986) 18:621–656Google Scholar
• Dalton M.Men Who Manage (1959) (John Wiley, New York) Google Scholar
• de Tocqueville A.Democracy in America (1969 [1835]) (Anchor Press, Garden City, NY) Google Scholar
• Diaz-Guerrero R.Psychology of the Mexican (1967) (University of Texas Press, Austin, TX) Google Scholar
• DiMaggio P., Louch H. Socially embedded consumer transactions: For what kinds of purchases do people most often use networks? Amer. Sociol. Rev. (1998) 63:619–637Crossref, Google Scholar
• Dore R. Goodwill and the spirit of market capitalism. Brit. J. Sociol. (1983) 34:459–482Crossref, Google Scholar
• Durkheim E.The Division of Labor in Society (1933 [1893]) (Free Press, New York) Google Scholar
• Durkheim E.Suicide (1951 [1897]) (Free Press, New York) Google Scholar
• Emerson R. M. Power-dependence relations. Amer. Sociol. Rev. (1962) 27:31–40Crossref, Google Scholar
• Fiske A. P.Structures of Social Life: The Four Elementary Forms of Human Relations (1991) (Free Press, New York) Google Scholar
• Geertz C. On the nature of anthropological understanding. Amer. Scientist (1975) 63:47–53Google Scholar
• Gluckman M., Bohannan P. The judicial process among the Barotse. Law and Warfare: Studies in the Anthropology of Conflict (1967) (The Natural History Press, New York) 59–92Google Scholar
• Gouldner A. W. The norm of reciprocity: A preliminary statement. Amer. Sociol. Rev. (1960) 25(2):161–178Crossref, Google Scholar
• Granovetter M. S. The strength of weak ties. Amer. J. Sociol. (1973) 78:1360–1380Crossref, Google Scholar
• Hall E. T.Understanding Cultural Differences (1990) (Intercultural Press, Yarmouth, ME) Google Scholar
• He W., Chen C. C., Zhang L. Rewards-allocation preferences of Chinese employees in the new millennium: The effects of ownership reform, collectivism, and goal priority. Organ. Sci. (2004) 15(2):221–231Link, Google Scholar
• Heine S. J., Lehman D. R., Peng K., Greenholtz J. What's wrong with cross-cultural comparisons of subjective Likert scales: The reference-group problem. J. Personality Soc. Psych. (2002) 82:903–918Crossref, Google Scholar
• Ho D. Y., Chiu C. Y., Kim M., Triandis H. C., Kagitcibasi C., Choi S. C., Yoon G. Component ideas of individualism, collectivism, and social organization: An application in the study of Chinese culture. Individualism and Collectivism: Theory, Method, and Application (1994) (Sage, Thousand Oaks, CA) Google Scholar
• Hofstede G.Culture's Consequences: International Differences in Work-Related Values (1980) (Sage, Beverly Hills, CA) Google Scholar
• Homans G. C.The Human Group (1950) (Brace, Harcourt, New York) Google Scholar
• Hong Y-Y., Morris M. W., Chiu C-Y., Benet-Martinez V. Multicultural minds: A dynamic constructivist approach to culture and cognition. Amer. Psychologist (2000) 55(7):709–720Crossref, Google Scholar
• House R. J.Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies (2004) (Sage Publications, Thousand Oaks, CA) Google Scholar
• Hsu F. L. K.Americans and Chinese: Two Ways of Life (1953) (Abelard-Schuman, New York) Google Scholar
• Hsu F. L. K., Hsu F. L. K. A hypothesis on kinship and culture. Kinship and Culture (1971) (Aldine, Chicago) Google Scholar
• Ibarra H. Personal networks of women and minorities in management: A conceptual framework. Acad. Management Rev. (1993) 18:56–87Crossref, Google Scholar
• Ibarra H. Race, opportunity and diversity of social circles in managerial managers' networks. Acad. Management J. (1995) 38(3):673–703Crossref, Google Scholar
• Ibarra H. Paving an alternative route: Gender differences in managerial networks. Soc. Psych. Quart. (1997) 60:91–102Crossref, Google Scholar
• Kitayama S. Culture and basic psychological processes: Toward a system view of culture. Psych. Bull. (2002) 128:189–196Crossref, Google Scholar
• Kitayama S., Markus H. R., Matsumoto H., Norasakkunkit V. Individual and collective processes in the construction of the self: Self-enhancement in the United States and self-criticism in Japan. J. Personality Soc. Psych. (1997) 72:1245–1267Crossref, Google Scholar
• Kunda K.Engineering Culture: Control and Commitment in a High-Tech Corporation (1992) (Temple University Press, Philadelphia) Google Scholar
• Lindsley S. L., Braithwaite C. A. You should “wear a mask:” Facework norms in cultural and intercultural conflict in Maquiladoras. Internat. J. Intercultural Relations (1996) 20(2):199–225Crossref, Google Scholar
• Miller R. B.Citicorp: The Story of a Bank in Crisis (1993) (McGraw-Hill, New York) Google Scholar
• Morris M. W., Leung K. Justice for all? Progress in research on cultural variation in the psychology of distributive and procedural. Appl. Psych.: An Internat. Rev. (2000) 49:100–132Crossref, Google Scholar
• Morris M. W., Menon T., Ames D. Culturallly conferred conceptions of agency: A key to the social perceptions of persons, groups, and other actors. Personality Soc. Psych. Rev. (2001) 5(2):169–182Crossref, Google Scholar
• Murphy M. Coming of age in Seville. J. Anthro. Res. (1983) 39:376–392Google Scholar
• Oyserman D., Coon H., Kemmelmeier M. Rethinking individualism and collectivism: Evaluation of theoretical assumptions and meta-analyses. Psych. Bull. (2002) 128:3–73Crossref, Google Scholar
• Parsons T.The Social System (1951) (Free Press, New York) Google Scholar
• Pascale R.Managing on the Edge: How Successful Companies Use Conflict to Stay Ahead (1990) (Simon and Schuster, New York) Google Scholar
• Podolny J. M., Baron J. N. Resources and relationships: Social networks and mobility in the workplace. Amer. Sociol. Rev. (1997) 62:673–693Crossref, Google Scholar
• Portes A., Portes A. Children of immigrants: Segmented assimilation and its determinants. The Economic Sociology of Immigration (1995) (Russell Sage, New York) 248–280Google Scholar
• Redding G., Wong G. Y. Y., Bond M. H. The psychology of Chinese organizational behavior. The Psychology of the Chinese People (1986) (Oxford University Press, Hong Kong) 213–266Google Scholar
• Roethlisberger F. J., Dickson W.Management and the Worker (1948) (Harvard University Press, Cambridge, MA) Google Scholar
• Rousseau D. M.Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements (1995) (Sage Publications, Thousand Oaks, CA) Crossref, Google Scholar
• Sanchez-Burks J., Nisbett R. E., Ybarra O. Relational schemas, cultural styles, and prejudice against outgroups. J. Personality Soc. Psych. (1998) 79:174–189Crossref, Google Scholar
• Schein E., Shafritz J., Ott J. S. Organizational culture and leadership. Classics of Organization Theory (1993) (Harcourt College Publishers, Fort Worth, TX) . Taken from the 2001 editionGoogle Scholar
• Sheppard B. H., Sherman D. M. The grammars of trust: A model and general implications. Acad. Management Rev. (1988) 23:422–437Google Scholar
• Silin R. F.Leadership and Values (1976) (Harvard University Press, Cambridge, MA) Google Scholar
• Simsek Z., anf Veiga J. The electronic survey technique: An integration and assessment. Organ. Res. Methods (2000) 3:92–114Crossref, Google Scholar
• Sondak H., Cooper C. L., Rousseau D. M. Relational models and organizational studies: Applications to resource allocation and group process. Trends in Organizational Behavior (1998) 5(John Wiley and Sons, New York) 83–126Google Scholar
• Sperber D., Hirschfeld L. A., Gelman S. A. The modularity of thought and the epidemiology of representations. Domain Specificity in Cognition and Culture (1994) (Cambridge University Press, UK) 39–67Crossref, Google Scholar
• Takano Y., Osaka E. An unsupported common view: Comparing Japan and the U.S. on individualism/collectivism. Asian J. Soc. Psych. (1999) 2:311–341Crossref, Google Scholar
• Tonnies F.Community and Society (1957 [1887]) (Transaction Books, New Brunswick, NJ) Google Scholar
• Triandis H. C.Individualism and Collectivism (1995) (Westview Press, Boulder, CO) Google Scholar
• Triandis H. C., Gelfand M. J. Converging measurement of horizontal and vertical individualism and collectivism. J. Personality Soc. Psych. (1998) 74(1):118–128Crossref, Google Scholar
• Triandis H. C., Marin G., Lisansky J., Betancourt H. Simpatia as a cultural script of Hispanics. J. Personality Soc. Psych. (1984) 47(6):1363–1375Crossref, Google Scholar
• Umphress E. E., Labianca G., Brass D. J., Kass E., Scholten L. The role of instrumental and expressive social ties in organizational justice perceptions. Organ. Sci. (2003) 14:738–753Link, Google Scholar
• Watanabe S., Yamaguchi R. Intercultural perceptions at the workplace: The case of the British subsidiaries of Japanese firms. Human Relations (1995) 48:581–607Crossref, Google Scholar
• Weber M.The Theory of Social and Economic Organization (1947) (Oxford University Press, New York) Google Scholar
• Weber M.The Protestant Ethic and Spirit of Capitalism (1958) (Scribner's, New York) Google Scholar
• Weber M.The Religion of China (1964) (Free Press, New York) Google Scholar
• Werner O., Campbell D. T., Narroll R., Cohen R. Translating, working through interpreters, and the problem of decentering. A Handbook of Method in Cultural Anthropology (1970) (American Museum of Natural History Press, New York) 398–420Google Scholar
• Windolf P. Recruitment, selection, and internal labour markets in Britain and Germany. Organ. Stud. (1986) 7:235–254Crossref, Google Scholar
• Wrong D. H. The oversocialized conception of man in modern sociology. Amer. Sociol. Rev. (1961) 42:32–56Google Scholar
• Yang L. S., Fairbank J. K. The concept of pao as a basis for social relations in China. Chinese Thought and Institutions (1957) (University of Chicago Press, Chicago) 291–309Google Scholar