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Omnichannel Strategies

Channel Changes Choice: An Empirical Study About Omnichannel Demand Sensitivity to Fulfillment Lead Time

Published Online:

Management Science

    Abstract
    We examine a large transaction-level data set of an Italian omnichannel furniture retailer to study channel-specific effects of fulfillment lead time on demand. This omnichannel retailer sells the same products and has the same product fulfillment across ...
Value of High-Quality Logistics: Evidence from a Clash Between SF Express and Alibaba

Published Online:

Management Science

    Abstract
    Consumers regard product delivery as an important service component that influences their shopping decisions on online retail platforms. Delivering products to customers in a timely and reliable manner enhances customer experience and companies’ ...
Retail logistics in the transition from multi-channel to omni-channel

Alexander Hübner, Johannes Wollenburg, Andreas Holzapfel

Published Online: July 4, 2016
Emerald Publishing

JD: Envisioning the Future of Retail

Feng Zhu, Shirley Sun

Published Online: April 2018
Harvard Business School

Distribution Strategy at Mango

Victor Martínez de Albéniz

Published Online: November 29, 2023
IESE Publishing

The Value of Rapid Delivery in Omnichannel Retailing

Marshall L. Fisher fisher, Santiago Gallino, and Joseph Jiaqi Xu

Published Online: July 3, 2019
Sage

Order Fulfillment

Capacity Rights and Full-Cost Transfer Pricing

Published Online:

Management Science

    Abstract
    This paper examines the theoretical properties of full-cost transfer prices in multidivisional firms. In our model, divisional managers are responsible for the initial acquisition of productive capacity and the utilization of that capacity in subsequent ...
Making Better Fulfillment Decisions on the Fly in an Online Retail Environment

Published Online:

M&SOM

    Abstract
    Relative to brick-and-mortar retailers, online retailers have the potential to offer more options to their customers, with respect to both inventory as well as delivery times. To do this entails the management of a distribution network with more decision ...
Primal–Dual Algorithms for Order Fulfillment at Urban Outfitters, Inc.

Published Online:

INFORMS Journal on Applied Analytics

    Abstract
    The authors formulated the omni-channel fulfillment problem as an online optimization problem and proposed a novel algorithm for this problem based on the primal–dual schema. They describe a large-scale implementation of their algorithm at Urban ...
Do it right the first time: Vehicle routing with home delivery attempt predictors

Stanley Frederick W. T. Lim, Qingchen Wang, Scott Webster

Published Online: December 3, 2022
Wiley

GHN and AhaMove: Last-Mile Delivery in Vietnam

Kris Ferreira, Joel Goh, Dawn H. Lau

Published Online: September 2021
Harvard Business School

Improving Last-Mile Productivity at Paack

Mihalis G. Markakis , Victor Martínez de Albéniz

Published Online: March 23, 2023
IESE Publishing

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