Local Adaptation Without Work Intensification: Experimentalist Governance of Digital Technology for Mutually Beneficial Role Reconfiguration in Organizations

The author thanks Lotte Bailyn, Bob Gibbons, Tom Kochan, and Woody Powell for insightful comments on multiple versions of the paper. This article also benefited from the thoughtful feedback of Pam Hinds and the Organization Science reviewers and Matt Beane, Julia DiBenigno, Erica Foldy, Jody Hoffer-Gittell, Erin Kelly, Wanda Orlikowski, Vicky Parker, Jenny Rudolph, Emily Truelove, Cat Turco, John Van Maanen, JoAnne Yates, Social Innovation group, and seminar participants in the MIT Economic Sociology Working Group, Cambridge Judge Seminar, Cornell Industrial and Labor Relations Seminar, INSEAD Organizational Behavior Seminar, Oxford Professional Services Conference, Stanford Center for Advanced Study in the Behavioral Sciences Summer Institute for Organizational Effectiveness, University of California Davis Conference on Qualitative Research, and Warwick Business School Distinguished Seminar Series. This article would not have been possible without the time donated by the medical staff at River Medical Center.