When and How Trustworthiness Matters: Knowledge Transfer and the Moderating Effect of Causal Ambiguity
Published Online:1 Oct 2004https://doi.org/10.1287/orsc.1040.0096
References
- Multiple Regression: Testing and Interpreting Interactions (1991) (Sage Publications, Newbury Park, CA) Google Scholar
- Testing three models for the sleeper effect. Western J. Speech Comm. (1989) 53:411–426Crossref, Google Scholar
- Influences on knowledge processes in organizational learning: The psychosocial filter. J. Management Stud. (2000) 37(6):797–810Crossref, Google Scholar
- Organizational Learning: Creating, Retaining, and Transferring Knowledge (1999) (Kluwer Academic, Boston, MA) Google Scholar
- Organizational Learning (1978) (Addison Wesley, Reading, MA) Google Scholar
- , Costner H. L. Theta reliability and factor scaling. Sociological Methodology 1973–1974 (1974) (Jossey-Bass, San Francisco, CA) 17–50Google Scholar
- Technology diffusion and organizational learning: The case of business computing. Organ. Sci. (1992) 3(1):1–19Link, Google Scholar
- The Logic and Limits of Trust (1983) (Rutgers University Press, New Brunswick, NJ) Google Scholar
- Managing Across Borders: The Transnational Solution (1989) (Harvard Business School Press, Boston, MA) Google Scholar
- Survival-enhancing learning in the Manhattan hotel industry, 1898–1980. Management Sci. (1998) 44(7):996–1016Link, Google Scholar
- Social capital at the top: Effects of social similarity and status on CEO compensation. Acad. Management J. (1996) 39(6):1568–1593Crossref, Google Scholar
- , Bostrom R. To ask or not to ask: Is that a question? Communication Yearbook 7 (1983) 342–368Google Scholar
- Measuring and managing technological knowledge. Sloan Management Rev. (1994) 36(1):61–73Google Scholar
- Information Space: A Framework for Learning in Organizations Institutions, and Culture (1995) (Routledge, London, U.K) Google Scholar
- The Mythical Man-Month: Essays on Software Engineering (1995) (Addison-Wesley, Reading, MA) Google Scholar
- Organizational learning and communities-of-practice: Toward a unified view of working, learning, and innovation. Organ. Sci. (1991) 2(1):40–57Link, Google Scholar
- A theory of group stability. Amer. Sociological Rev. (1991) 56(3):331–354Crossref, Google Scholar
- Reliability and Validity Assessment (1979) (Sage, Beverly Hills, CA) Crossref, Google Scholar
- Organizational learning activities in high-hazard industries: The logics underlying self-analysis. The J. Management Stud. (1998) 35(6):699–717Crossref, Google Scholar
- Heuristic versus systematic information procesing and the use of source versus message cues in persuasion. J. Personality Soc. Psych. (1980) 39:752–766Crossref, Google Scholar
- Measuring trust between organizational boundary role persons. Organ. Behavior Human Decision Processes (1995) 64:151–170Crossref, Google Scholar
- The role of trust in organizational settings. Organ. Sci. (2001) 12(4):450–467Link, Google Scholar
- , Coupland N., Giles H., Wiermann J. Miscommunication in organizations. “Miscommunication” and Problematic Talk (1991) (Sage, Newbury Park, CA) 244–258Google Scholar
- Financial Times Xerox makes copies. Financial Times (1997) Google Scholar
- An updated paradigm for scale development incorporating unidimensionality and its assessment. J. Marketing Res. (1988) XXV(May):186–192Crossref, Google Scholar
- The past is the past—Or is it? The use of retrospective accounts as indicators of past strategy. Acad. Management J. (1992) 35(4):848–860Crossref, Google Scholar
- Great Harvest Bread Co.Apprenticeship Agreement (1999) . 2. Great Harvest Bread CoGoogle Scholar
- The influence of organizational acquisition experience on acquisition performance: A behavioral perspective. Admin. Sci. Quart. (1999) 44(1):29–56Crossref, Google Scholar
- Architectural innovation: The reconfiguration of existing product technologies and the failure of established firms. Admin. Sci. Quart. (1990) 35(1):9–30Crossref, Google Scholar
- Experiments in Mass Communication (1949) (Princeton University Press, Princeton, NJ) Google Scholar
- Technology Integration: Making Critical Choices in a Dynamic World (1998) (Harvard Business School Press, Boston, MA) Google Scholar
- Competencies and firm performance: Examining the causal ambiguity paradox. Strategic Management J. (2001) 22(1):75–99Crossref, Google Scholar
- Knowledge of the firm, combinative capabilities and the replication of technology. Organ. Sci. (1992) 3(3):383–397Link, Google Scholar
- Adoption of an organizational practice by subsidiaries of multinational corporations: Institutional and relational effects. Acad. Management J. (2002) 45(1):215–233Crossref, Google Scholar
- Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Rev. Psych. (1999) 50:569–598Crossref, Google Scholar
- Too much of a good thing? Negative effects of high trust and individual autonomy on self-managing teams. Acad. Management J. (2004) 47(3):385–399Crossref, Google Scholar
- A dual methodology for case studies: Synergistic use of a longitudinal single site with replicated multiple sites. Organ. Sci. (1990) 1(3):248–266Link, Google Scholar
- Organizational learning. Annual Rev. Sociology (1988) 14:319–340Crossref, Google Scholar
- Trust and distrust: New relationships and realities. Acad. Management Rev. (1998) 23(3):438–458Crossref, Google Scholar
- Trust as a social reality. Soc. Forces (1985) 63:967–985Crossref, Google Scholar
- Uncertain imitability: An analysis of interfirm differences in efficiency under competition. Bell J. Econom. (1982) 13:418–438Crossref, Google Scholar
- How to steal the best ideas around. Fortune (1992) October:86–89Google Scholar
- Learning from samples of one or fewer. Organ. Sci. (1991) 2(1):1–13Link, Google Scholar
- An integration model of organizational trust. The Acad. Management Rev. (1995) 20(3):709–734Crossref, Google Scholar
- Affect- and cognition-based trust as foundation for interpersonal cooperation in organizations. Acad. Management J. (1995) 38(1):24–60Crossref, Google Scholar
- Trust as an organizing principle. Organ. Sci. (2003) 14(1):91–103Link, Google Scholar
- Institutionalized organizations: Formal structure as myth and ceremony. Amer. J. Sociology (1977) 83:340–361Crossref, Google Scholar
- The architecture of simplicity. Acad. Management Rev. (1993) 18(1):116–138Crossref, Google Scholar
- An intraorganizational analysis of the Roberts and O'Reilly organizational communication questionnaire. J. Appl. Psych. (1977) 62:184–188Crossref, Google Scholar
- An Evolutionary Theory of Economic Change (1982) (Belknap Press, Cambridge, MA) Google Scholar
- Effects of trust and governance on relational risk. Acad. Management J. (1997) 40(2):308–338Crossref, Google Scholar
- Psychometric Theory (1978) (McGraw-Hill, New York) Google Scholar
- If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice (1998) (Free Press, New York) Google Scholar
- Theory and Research in Mass Communication: Contexts and Consequences (1996) (L. Erlbaum Associates, Mahwah, NJ) Google Scholar
- Attitudes and Persuasion: Classic and Contemporary Approaches (1996) (Westview Press, Boulder, CO) Google Scholar
- A status-based model of market competition. Amer. J. Sociology (1993) 98(4):829–872Crossref, Google Scholar
- Personal Knowledge: Towards a Post-Critical Philosophy (1962) (Chicago University Press, Chicago, IL) Google Scholar
- The Multinational Mission: Balancing Local Demands and Global Vision (1987) (Free Press, New York) Google Scholar
- Measuring organizational communication. J. Appl. Psych. (1974) 59:321–326Crossref, Google Scholar
- Not so different after all: A cross-discipline view of trust. Acad. Management Rev. (1998) 23(3):393–404Crossref, Google Scholar
- The Mathematical Theory of Communication (1949) (University of Illinois Press, Chicago, IL) Google Scholar
- Explaining the limited effectiveness of legalistic “remedies” for trust/distrust. Organ. Sci. (1993) 4:367–392Link, Google Scholar
- , Jablin F., Putnam L., Roberts K., Porter L. Messages and message exchange process. Handbook of Organizational Communication: An Interdisciplinary Perspective (1987) (Sage, Beverly Hills, CA) 451–502Google Scholar
- Social capital and value creation: The role of intrafirm networks. Acad. Management J. (1998) 41(4):464–476Crossref, Google Scholar
- , Kramer R. M., Tyler T. R. Trust in organizational authorities: The influence of motive attributions in willingness to accept decisions. Trust in Organizations: Frontiers of Theory and Research (1996) (Sage, Thousand Oaks, CA) Crossref, Google Scholar
- Windows of opportunity: Temporal patterns of technological adaptation in organization. Organ. Sci. (1994) 5(1):98–118Link, Google Scholar
- Social structure and competition in interfirm networks: The paradox of embeddedness. Admin. Sci. Quart. (1997) 42:35–67Crossref, Google Scholar
- The diffusion of new work structures: Explaining why success didn't take. Organ. Dynamics (1975) Winter3:3–21Crossref, Google Scholar
- , Kramer R. M., Tyler T. R. Trust and crises. Trust in Organizations: Frontiers of Theory and Research (1996) (Sage, Thousand Oaks, CA) Crossref, Google Scholar
- Markets and Hierarchies: Analysis and Antitrust Implications (1975) (Free Press, New York) Google Scholar
- , Teece D. Knowledge and competence as strategic assets. The Competitive Challenge-Strategies for Industrial Innovation and Renewal (1987) (Ballinger, Cambridge, MA) 159–184Google Scholar
- Replication as strategy. Organ. Sci. (2001) 12(6):730–743Link, Google Scholar
- Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance. Organ. Sci. (1998) 9(2):141–159Link, Google Scholar
- Knowledge and the speed of the transfer and imitation of organizational capabilities: An empirical test. Organ. Sci. (1995) 6(1):76–92Link, Google Scholar
- Measurement in the Social Sciences: The Link Between Theory and Data (1980) (Cambridge University Press, Cambridge, U.K) Google Scholar

