Unlocking Knowledge Transfer Potential: Knowledge Demonstrability and Superordinate Social Identity

References

• Abrams D., Wetherell M., Cochrane S., Hogg M. A., Turner J. C. Knowing what to think by knowing who you are: Self-categorization and the nature of norm formation, conformity and group polarization. British J. Soc. Psych. (1990) 29:97–119Crossref, Google Scholar
• Almedia P., Kogut B. Localization of knowledge and the mobility of engineers in regional networks. Management Sci. (1999) 45(7):905–917Link, Google Scholar
• Argote L.Organizational Learning: Creating, Retaining and Transferring Knowledge (1999) (Kluwer Academic Publishers, Norwell, MA.) Google Scholar
• Argote L. Reflections on two views of managing learning and knowledge in organizations. J. Management Inquiry (2005) 14(1):43–48Crossref, Google Scholar
• Argote L., Ingram P. Knowledge transfer: A basis for competitive advantage in firms. Organ. Behav. Human Decision Processes (2000) 82(1):150–169Crossref, Google Scholar
• Argote L., Todorova G., Hodgkinson G. P., Ford J. K. Organizational learning. International Review of Industrial and Organizational Psychology (2007) (John Wiley & Sons, Chichester, UK) 193–235Google Scholar
• Argote L., McEvily B., Reagans R. Managing knowledge in organizations: An integrative framework and review of emerging themes. Management Sci. (2003) 49(4):571–582Link, Google Scholar
• Ashforth B. E., Johnson S. A., Hogg M. A., Terry D. Which hat to wear? The relative salience of multiple identities in organizational contexts. Social Identity Processes in Organizational Contexts (2001) (Psychology Press, Philadelphia) 31–48Google Scholar
• Ashforth B. E., Mael F. Social identity theory and the organization. Acad. Management Rev. (1989) 14(1):20–39Crossref, Google Scholar
• Ashmore R. D., Deaux K., McLaughlin-Volpe T. An organizing framework for collective identity: Articulation and significance of multidimensionality. Psych. Bull. (2004) 130(1):80–114Crossref, Google Scholar
• Baron R. M., Kenny D. A. The moderator-mediator distinction in social psychological research: Conceptual, strategic, and statistical considerations. J. Personality Soc. Psych. (1986) 51:1173–1182Crossref, Google Scholar
• Bonner B. L., Baumann M. R., Dalal R. S. The effects of member expertise on group decision-making and performance. Organ. Behav. Human Decision Processes (2002) 88(2):719–736Crossref, Google Scholar
• Bonner B. L., Gonzalez C. M., Sommers D. Centrality and accuracy in group quantity estimations. Group dynamics: Theory, Res., Practice (2004) 8(3):155–165Crossref, Google Scholar
• Bresman H. External learning activities and team performance: A multimethod field study. Organ. Sci. (2010) 21(1):81–96Link, Google Scholar
• Brewer M. B. In-group bias in the minimal intergroup situation: A cognitive motivational analysis. Psych. Bull (1979) 86:237–243Crossref, Google Scholar
• Campbell D. T., Stanley J. C.Experimental and Quasi-Experimental Designs for Research (1963) (Houghton Mifflin, Boston) Google Scholar
• Child J., Smith C. The context and process of organizational transformation: Cadbury Limited in its sector. J. Management Stud. (1987) 24(6):565–593Crossref, Google Scholar
• Choi H. S., Levine J. M. Minority influence in work teams: The impact of newcomers. J. Experiment. Soc. Psych. (2004) 40:273–280Crossref, Google Scholar
• Cohen W. M., Levinthal D. A. Absorptive capacity: A new perspective on learning and innovation. Admin. Sci. Quart. (1990) 35:128–152Crossref, Google Scholar
• Cummings J. N. Work groups, structural diversity, and knowledge sharing in a global organization. Management Sci. (2004) 50(3):352–364Link, Google Scholar
• Darr E. D., Argote L., Epple D. The acquisition, transfer, and depreciation of knowledge in service organizations: Productivity in franchises. Management Sci. (1995) 41(11):1750–1762Link, Google Scholar
• Davenport T. H., Prusak L.Working Knowledge: How Organizations Manage What They Know (1998) (Harvard Business School Press, Boston) Google Scholar
• Dokko G., Wilk S. L., Rothbard N. P. Unpacking prior experience: How career history affects job performance. Organ. Sci. (2009) 20(1):51–68Link, Google Scholar
• Dovidio J. F., Gaertner S. L., Hodson G., Riek B. M., Johnson K. M., Houlette M., Crisp B. S., Hewstone M. Recategorization and crossed categorization: The implications of group salience and representations for reducing bias. Multiple Social Categorization: Process, Models and Applications. (2006) (Psychology Press, New York) 65–89Google Scholar
• Dovidio J. F., Gaertner S. L., Validzic A., Matoka K., Johnson B., Frazier S. Extending the benefits of recategorization: Evaluations, self-disclosure, and helping. J. Experiment. Soc. Psych. (1997) 33(4):401–420Crossref, Google Scholar
• Dubner S. J., Levitt S. D. Freakonomics: Selling soap. New York Times (2006) September 24). http://www.nytimes.com/2006/09/24/magazine/24wwln_freak.html?_r=1Google Scholar
• Edmondson A. C. The local and variegated nature of learning in organizations: A group-level perspective. Organ. Sci. (2002) 13(2):128–146Link, Google Scholar
• Ellemers N., Kortekaas P., Ouwerkerk J. W. Self-categorization, commitment to the group and group self-esteem as related but distinct aspects of social identity. Eur. J. Soc. Psych. (1999) 29:371–389Crossref, Google Scholar
• Ericsson K. A., Simon H. A. Verbal reports as data. Psych. Rev. (1980) 87(3):215–251Crossref, Google Scholar
• Foreman C., Ghose A., Wiesenfeld B. M. Examining the relationship between reviews and sales: The role of reviewer identity disclosure in electronic markets. Inform. Systems Res. (2008) 19(3):291–313Link, Google Scholar
• Gaertner S. L., Dovidio J. F.Reducing Intergroup Bias: The Common Ingroup Identity Model (2000) (Psychology Press, Philadelphia) Google Scholar
• Gaertner S. L., Dovidio J. F., Rust M. C., Nier J. A., Banker B. S., Ward C. M., Mottola G. R., Houlette M. Reducing intergroup bias: Elements of intergroup cooperation. J. Personality Soc. Psych. (1999) 76(3):388–402Crossref, Google Scholar
• Galbraith C. S. Transferring core manufacturing technologies in high-technology firms. California Management Rev. (1990) 32:56–70Crossref, Google Scholar
• Hansen M. T., Haas M. R. Competing for attention in knowledge markets: Electronic document dissemination in a management consulting company. Admin. Sci. Quart. (2001) 46(1):1–28Crossref, Google Scholar
• Haslam S. A.Psychology in Organizations: The Social Identity Approach (2004) (Sage, London) Google Scholar
• Haslam S. A., Oakes P. J., Reynolds K. J., Turner J. C. Social identity salience and the emergence of stereotype consensus. Personality Soc. Psych. Bull. (1999) 25:809–818Crossref, Google Scholar
• Hewstone M., Rubin M., Willis H. Intergroup bias. Annual Rev. Psych. (2002) 53:575–604Crossref, Google Scholar
• Hinds P. J., Mortensen M. Understanding conflict in geographically distributed teams: The moderating effects of shared identity, shared context, and spontaneous communication. Organ. Sci. (2005) 16(3):290–307Link, Google Scholar
• Ingram P., Simons T. The transfer of experience in groups of organizations: Implications for performance and competition. Management Sci. (2002) 48(12):1517–1533Link, Google Scholar
• Kane A. A., Argote L., Levine J. M. Knowledge transfer between groups via personnel rotation: Effects of social identity and knowledge quality. Organ. Behav. Human Decision Processes (2005) 96(1):56–71Crossref, Google Scholar
• Kramer R. M., Brewer M. B. Effects of group identity on resource use in a simulated commons dilemma. J. Personality Soc. Psych. (1984) 46(5):1044–1057Crossref, Google Scholar
• Lant T. K., Milliken F. J., Batra B. The role of managerial learning and interpretation in strategic persistence and reorientation. Strategic Management J. (1992) 13:585–608Crossref, Google Scholar
• Larkin J. H., Simon H. A. Why a diagram is (sometimes) worth 10,000 words. Cognitive Sci. (1987) 11(1):65–99Crossref, Google Scholar
• Laughlin P. R., Fishbein M. Social combination processes of cooperative problem-solving groups on verbal intellective tasks. Progress in Social Psychology (1980) (Erlbaum, Hillsdale, NJ) 127–135Google Scholar
• Laughlin P. R., Ellis A. L. Demonstrability and social combination processes on mathematical intellective tasks. J. Experiment. Soc. Psych. (1986) 22(3):177–189Crossref, Google Scholar
• Laughlin P. R., Bonner B. L., Miner A. G., Carnevale P. J. Frames of reference in quantity estimations by groups and individuals. Organ. Behav. Human Decision Processes (1999) 80(2):103–117Crossref, Google Scholar
• Leonard-Barton D. Implementation as mutual adaptation of technology and organization. Res. Policy (1998) 17:251–267Crossref, Google Scholar
• Levinthal D., Rerup C. Crossing an apparent chasm: Bridging mindful and less-mindful perspectives on organizational learning. Organ. Sci. (2006) 17(4):502–513Link, Google Scholar
• Levitt B., March J. G. Organizational learning. Annual Rev. Soc. (1988) 14:319–340Crossref, Google Scholar
• Lewis K., Lange D., Gillis L. Transactive memory systems, learning, and learning transfer. Organ. Sci. (2005) 16(6):581–598Link, Google Scholar
• Lewis K., Belliveau M., Herndon B., Keller J. Group cognition, membership change, and performance: Investigating the benefits and detriments of collective knowledge. Organ. Behav. Human Decision Processes (2007) 103(1):159–178Crossref, Google Scholar
• Mackie D. M., Gastardo-Conaco M. C., Skelly J. J. Knowledge of the advocated position and the processing of in-group and out-group persuasive messages. Personality Soc. Psych. Bull. (1992) 18(2):145–151Crossref, Google Scholar
• Mackie D. M., Worth L. T., Asuncion A. G. Processing of persuasive in-group messages. J. Personality Soc. Psych. (1990) 58(5):812–822Crossref, Google Scholar
• MacKinnon D. P., Lockwood C. M., Hoffman J. M., West S. G., Sheets V. A comparison of methods to test mediation and other intervening variable effects. Psych. Methods (2002) 7(1):83–104Crossref, Google Scholar
• March J. G. Exploration and exploitation in organizational learning. Organ. Sci. (1991) 2(1):71–87Link, Google Scholar
• Maritan C. A., Brush T. H. Heterogeneity and transferring practices: Implementing flow manufacturing in multiple plants. Strategic Management J. (2003) 24(10):945–959Crossref, Google Scholar
• Martin X., Salomon R. Knowledge transfer capacity and its implications for the theory of the multinational corporation. J. Internat. Bus. Stud. (2003) 34:356–373Crossref, Google Scholar
• McGrath J. E. Time, interaction, and performance (TIP): A theory of groups. Small Group Res. (1991) 22(2):147–174Crossref, Google Scholar
• Menon T., Blount S. The messenger bias: A relational model of knowledge valuation. Res. Organ. Behav. (2003) 25:137–186Crossref, Google Scholar
• Millward L. J., Haslam S. A., Postmes T. Putting employees in their place: The impact of hot desking on organizational and team identification. Organ. Sci. (2007) 18(4):547–559Link, Google Scholar
• Mortensen M., Wooley A., O'Leary M., Crowston K., Sieber S., Wynn E. Conditions enabling effective multiple team membership. Virtuality and Virtualization (2007) (Springer, Boston) 215–228Crossref, Google Scholar
• Muller D., Judd C. M., Yzerbyt V. When mediation is moderated and moderation is mediated. J. Personality Soc. Psych. (2005) 89(6):852–863Crossref, Google Scholar
• Okhuysen G. A., Eisenhardt K. M. Integrating knowledge in groups: How formal interventions enable flexibility. Organ. Sci. (2002) 13(4):370–386Link, Google Scholar
• Pettigrew T. F. The ultimate attribution error: Extending Allport's cognitive analysis of prejudice. Personality Soc. Psych. Bull. (1979) 5(4):461–476Crossref, Google Scholar
• Petty R. E., Wegner D. T., Gilbert D. T., Fiske S. T., Lindzey G. Attitude change: Multiple roles for persuasion variables. The Handbook of Social Psychology (1998) 4th ed.(McGraw-Hill, Boston) 323–389Google Scholar
• Reagans R., Argote L., Brooks D. Individual experience and experience working together: Predicting learning rates from knowing who knows what and knowing how to work together. Management Sci. (2005) 51(6):869–881Link, Google Scholar
• Rink F., Ellemers N., Phillips K. W. Diversity, newcomers, and teach innovation: The importance of a common identity. Research on Managing Groups and Teams (2008) 11(JAI Emerald Group, Bingley, UK) 221–243Google Scholar
• Schilling M. A. Toward a general modular systems theory and its application to interfirm product modularity. Acad. Management Rev. (2000) 25(2):312–334Crossref, Google Scholar
• Schilling M. A.Strategic Management of Technological Innovation (2008) (McGraw-Hill/Irwin, New York) Google Scholar
• Sethi R. Superordinate identity in cross-functional product development teams: Its antecedents and effect on new product performance. J. Acad. Marketing Sci. (2000) 28(3):330–344Crossref, Google Scholar
• Simon H. A.The Sciences of the Artificial (1996) (MIT Press, Boston) Google Scholar
• Stokes M. E., Davis C. S., Koch G. G.Categorical Data Analysis Using the SAS System (2000) 2nd ed.(SAS Institute, Cary, NC) Google Scholar
• Sutton R. I., Staw B. M. What theory is not. Admin. Sci. Quart (1995) 40:371–384Crossref, Google Scholar
• Szulanski G. Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management J. (1996) 17:27–43Crossref, Google Scholar
• Tajfel H., Turner J. C., Austin W. G., Worchel S. An integrative theory of group conflict. The Social Psychology of Intergroup Relations. (1979) (Brooks/Cole, Monterey, CA) 33–47Google Scholar
• Thomas-Hunt M. C., Phillips K. W. When what you know is not enough: Expertise and gender dynamics in task groups. Personality Soc. Psych. Bull. (2004) 30(12):1585–1598Crossref, Google Scholar
• Todorova G., Durisin B. Absorptive capacity: Valuing a reconceptualization. Acad. Management Rev. (2007) 32(3):774–786Crossref, Google Scholar
• Tyler T. R., Blader S. L. Identity and cooperative behavior in groups. Group Processes & Intergroup Relations (2001) 4(3):207–226Crossref, Google Scholar
• U.S. Department of LaborOccupational Outlook Handbook, 2008-09 (2008) . Bureau of Labor Statistics, U.S. Department of Labor, Washington, DC. Accessed February 16, http://www. bls.gov/oco/Google Scholar
• Van Knippenberg D., Abrams D., Hogg M. A. Social identity and persuasion: Reconsidering the role of group membership. Social Identity and Social Cognition (1999) (Blackwell, Malden, MA) 315–331Google Scholar
• Weick K. E., Sutcliffe K. M. Mindfulness and the quality of organizational action. Organ. Sci. (2006) 17(4):514–524Link, Google Scholar
• Weingart L. R. How did they do that? The ways and means of studying group process. Res. Organ. Behav. (1997) 19:189–239Google Scholar
• Wilson J. M., Goodman P. S., Cronin M. A. Group learning. Acad. Management Rev. (2007) 32(4):1041–1059Crossref, Google Scholar
• Zander U., Kogut B. Knowledge and the speed of the transfer and imitation of organizational capabilities: An empirical test. Organ. Sci. (1995) 6(1):76–92Link, Google Scholar
• Zellmer-Bruhn M. E. Interruptive events and team knowledge acquisition. Management Sci. (2003) 49(4):514–528Link, Google Scholar