Text Me! New Consumer Practices and Change in Organizational Fields

Published Online:https://doi.org/10.1287/orsc.1100.0595

References

  • Ahonen T.Tomi Ahonen Almanac 2009—Mobile Telecoms Industry Review (2009) (TomiAhonen Consulting). http://www.tomiahonen.comGoogle Scholar
  • Ansari S., Garud R. Inter-generational transitions in socio-technical systems: The case of mobile communications. Res. Policy (2009) 38(2):382–392CrossrefGoogle Scholar
  • Ansari S., Munir K. How valuable is a piece of the spectrum? Determination of value in external resource acquisition. Indust. Corporate Change (2008) 17(2):301–333CrossrefGoogle Scholar
  • Aoki M.Toward a Comparative Institutional Analysis (2001) (MIT Press, Cambridge, MA) CrossrefGoogle Scholar
  • Baker S., Clifford M. Tale of a bubble: How the 3G fiasco came close to wrecking Europe. Bus. Week (2002) June 3). http://www.businessweek.com/magazine/content/02_22/b3785010.htmGoogle Scholar
  • Barley S. R., Tolbert P. S. Institutionalization and structuration: Studying the links between action and institution. Organ. Stud. (1997) 18(1):93–117CrossrefGoogle Scholar
  • Baron S., Patterson A., Harris K. Beyond technology acceptance: Understanding consumer practice. Internat. J. Service Indust. Management (2006) 17(2):111–135CrossrefGoogle Scholar
  • Benson R. The joy of text. Guardian (2000) June 3). http://women.timesonline.co.uk/tol/life_and_style/women/relationships/article-1720309.eceGoogle Scholar
  • Bijker W., Law J.Shaping Technology/Building Society: Studies in Sociotechnical Change (1997) (MIT Press, Cambridge, MA) Google Scholar
  • Brief A. P., Bazerman M. Editor's comments: Bringing in consumers. Acad. Management Rev. (2003) 28(2):187–189CrossrefGoogle Scholar
  • Carphone Warehouse The mobile life report 2006: How mobile phones change the way we live. (2006) . London School of Economics and Political Science/Carphone Warehouse, http://www.mobilelife2006.co.ukGoogle Scholar
  • Centre for Economics and Business Research The changing economic impact of mobile phones. (2004) . Report, mmO2, Berkshire, UKGoogle Scholar
  • Christensen C. M.The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (1997) (Harvard Business School Press, Cambridge, MA) Google Scholar
  • Crabtree J., Nathan M., Roberts S. Mobile UK: Mobile phones and everyday life. (2003) . Report, The Work Foundation, LondonGoogle Scholar
  • Dacin M. T., Goldstein J., Scott W. R. Institutional theory and institutional change: Introduction to the special research forum. Acad. Management J. (2002) 45(1):43–56CrossrefGoogle Scholar
  • Davis G. F., Marquis C. Prospects for organization theory in the early twenty-first century: Institutional fields and mechanisms. Organ. Sci. (2005) 16(4):332–343LinkGoogle Scholar
  • Delbridge R., Edwards T. Challenging conventions: Roles and processes during non isomorphic institutional change. Human Relations (2008) 61(3):299–325CrossrefGoogle Scholar
  • Denzin N. K., Lincoln Y. S.Handbook of Qualitative Research (2000) (Sage, Thousand Oaks, CA) Google Scholar
  • DiMaggio P., Zucker L. G. Interest and agency in institutional theory. Institutional Patterns and Organizations: Culture and Environment (1988) (Ballinger, Cambridge, MA) 3–22Google Scholar
  • DiMaggio P. J., Powell W. W. The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. Amer. Sociol. Rev. (1983) 48(2):147–160CrossrefGoogle Scholar
  • Dorado S. Institutional entrepreneurship, partaking, and convening. Organ. Stud. (2005) 26(3):385–414CrossrefGoogle Scholar
  • Economist, The Mobile phones: Battling for the palm of your hand. (2004) April 29). http://www.economist.com/node/2628495Google Scholar
  • Eisenhardt K. M. Building theories from case study research. Acad. Management Rev. (1989) 14(4):532–550CrossrefGoogle Scholar
  • Farjoun M. The dialectics of institutional development in emerging and turbulent fields: Pricing conventions in the online database industry. Acad. Management J. (2002) 45(5):848–874CrossrefGoogle Scholar
  • Faulkner P., Runde J. On the identity of technical objects and user innovations in function. Acad. Management Rev. (2009) 34(3):442–462CrossrefGoogle Scholar
  • Fortunati L. The mobile phone: Towards new categories and social relations. Inform., Comm. Soc. (2002) 5(4):513–528CrossrefGoogle Scholar
  • Fox K. Evolution, alienation and gossip: The role of mobile telecommunications in the 21st century. (2001) . Report, Social Issues Research Centre, London. http://www.sirc.org/publik/gossip.shtmlGoogle Scholar
  • Friedland R., Alford R. R., Powell W. W., DiMaggio P. J. Bringing society back in: Symbols, practices, and institutional contradictions. The New Institutionalism in Organizational Analysis (1991) (University of Chicago Press, Chicago) 232–263Google Scholar
  • Galvin T. L., Ventresca M. J., Hudson B. A. Contested industry dynamics. New directions in the study of legitimacy. Internat. Stud. Management Organ. (2005) 34(4):56–82Google Scholar
  • Gartner Gartner's top predictions for IT organizations and users 2007 and beyond. (2006) . Report, Gartner, Stamford, CTGoogle Scholar
  • Garud R., Hardy C., Maguire S. Institutional entrepreneurship as embedded agency: An introduction to the special issue. Organ. Stud. (2007) 28(7):1101–1122CrossrefGoogle Scholar
  • Giussani B.Roam: Making Sense of the Wireless Internet (2001) (Random House, London) Google Scholar
  • Glaser B. G., Strauss A. L.The Discovery of Grounded Theory: Strategies of Qualitative Research (1967) (Weidenfeld & Nicolson, London) Google Scholar
  • Goggin G., Spurgeon C. Premium rate culture: The new business of mobile interactivity. New Media Soc. (2007) 9(5):753–770CrossrefGoogle Scholar
  • Gopinath S. Ringtones, or the auditory logic of globalization. First Monday (2005) 10(12):1–54CrossrefGoogle Scholar
  • Green S. Rhetorical theory of diffusion. Acad. Management Rev. (2004) 29(4):653–669CrossrefGoogle Scholar
  • Greenwood R., Suddaby R. Institutional entrepreneurship in mature fields: The Big Five accounting firms. Acad. Management J. (2006) 49(1):27–48CrossrefGoogle Scholar
  • Haig M.Mobile Marketing: The Message Revolution (2002) (Kogan Page, London) Google Scholar
  • Hargadon A. B., Douglas Y. When innovations meet institutions: Edison and the design of the electric light. Admin. Sci. Quart. (2001) 46(3):476–501CrossrefGoogle Scholar
  • Hargrave T. J., Van de Ven A. H. A collective action model of institutional innovation. Acad. Management Rev (2006) 31(4):864–888CrossrefGoogle Scholar
  • Harkins J. Mobilization: The growing public interest in mobile technology. (2003) . Report, Demos, LondonGoogle Scholar
  • Hensmans M. Social movement organizations: A metaphor for strategic actors in institutional fields. Organ. Stud. (2003) 24(3):355–381CrossrefGoogle Scholar
  • Hutchby I.Conversation and Technology: From the Telephone to the Internet (2001) (Blackwell Publishers, Cambridge, UK) Google Scholar
  • International Telecommunication Union (2009) . Corporate Annual Report 2009. ITU, GenevaGoogle Scholar
  • Katz J. E., Aakhus M. A. Introduction: Framing the issues. Perpetual Contact: Mobile Communication, Private Talk, Public Performance (2002) (Cambridge University Press, Cambridge, UK) 1–14CrossrefGoogle Scholar
  • Katz M. L., Shapiro C. Network externalities, competition, and compatibility. Amer. Econom. Rev. (1985) 75(3):424–440Google Scholar
  • Kaufman J., Patterson O. Cross-national cultural diffusion: The global spread of cricket. Amer. Sociol. Rev. (2005) 70(1):82–110CrossrefGoogle Scholar
  • Kopomaa T.The City in Your Pocket: Birth of the Mobile Information Society (2000) (Gaudeamus, Helsinki) Google Scholar
  • Kvale S.InterViews: An Introduction to Qualitative Research Interviewing (1996) (Sage, Thousand Oaks, CA) Google Scholar
  • Lacohée H., Wakeford N., Pearson I. A social history of the mobile telephone with a view of its future. BT Tech. J. (2003) 21(3):203–211CrossrefGoogle Scholar
  • Lampel J., Meyer A., Ventresca M. Field-configuring events as structuring mechanisms: How conferences, ceremonies, and trade shows constitute new technologies, industries, and markets. J. Management Stud. (2005) 42(5):1099–1100CrossrefGoogle Scholar
  • Lawrence T. B., Phillips N. From Moby Dick to Free Willy: Macro-cultural discourse and institutional entrepreneurship in emerging institutional fields. Organization (2004) 11(5):689–711CrossrefGoogle Scholar
  • Lawrence T. B., Suddaby R., Clegg S., Hardy C., Lawrence T. B., Nord W. R. Institutions and institutional work. The Sage Handbook of Organization Studies (2006) (Sage, London) 215–254CrossrefGoogle Scholar
  • Lawrence T. B., Hardy C., Phillips N. Institutional effects of interorganizational collaboration: The emergence of proto-institutions. Acad. Management J. (2002) 45(1):281–290CrossrefGoogle Scholar
  • Leblebici H., Salancik G. R., Copay A., King T. Institutional change and the transformation of interorganizational fields: An organizational history of the U.S. radio broadcasting industry. Admin. Sci. Quart. (1991) 36(3):333–363CrossrefGoogle Scholar
  • Lincoln Y. S., Guba E. G.Naturalistic Inquiry (1985) (Sage, Newbury Park, CA) CrossrefGoogle Scholar
  • Locke K. D.Grounded Theory in Management Research (2001) (Sage, London) Google Scholar
  • Lounsbury M., Crumley E. T. New practice creation: An institutional perspective on innovation. Organ. Stud. (2007) 28(7):993–1012CrossrefGoogle Scholar
  • Maguire S., Hardy C., Greenwood R., Suddaby R., Oliver C., Sahlin Andersson K. Institutional entrepreneurship. The Sage Handbook of Organizational Institutionalism (2008) (Sage, Thousand Oaks, CA) 198–217Google Scholar
  • Marshall P. D.New Media Cultures (2004) (Edward Arnold, London) Google Scholar
  • Menon N., Page M., Watt M., Bell S. Mobinet 2005: An A. T. Kearney/University of Cambridge Study. (2005) . Survey, A. T. Kearney, London; and University of Cambridge, Cambridge, UKGoogle Scholar
  • Meyer A. D. Adapting to environmental jolts. Admin. Sci. Quart. (1982) 27(4):515–537CrossrefGoogle Scholar
  • Miles M. B., Huberman A. M.Qualitative Data Analysis: An Expanded Sourcebook (1994) 2nd ed.(Sage, Thousand Oaks, CA) Google Scholar
  • Mobile Data Association Latest statistics. (2009) . Press release (March 4). Retrieved August 13, 2009, http://www.themda.org/Google Scholar
  • Munir K. A., Phillips N. The birth of the “Kodak moment”: Institutional entrepreneurship and the adoption of new technologies. Organ. Stud. (2005) 26(11):1665–1687CrossrefGoogle Scholar
  • Munir K., Jones M., Orlikowski W., Runde J., Nikolychuk L. From photos to pixels. Micro-institutional dynamics in institutional change. (2007) Presentation, Academy of Management ConferenceAugust 2–7PhiladelphiaGoogle Scholar
  • Office of Communications The communications market. (2009) . Report, Office of Communications, LondonGoogle Scholar
  • Orlikowski W. J. Using technology and constituting structures: A practice lens for studying technology in organizations. Organ. Sci. (2000) 11(4):404–428LinkGoogle Scholar
  • Patton M. Q.Qualitative Research and Evaluation Methods (2002) (Sage, Thousand Oaks, CA) Google Scholar
  • Pettigrew A. M. Longitudinal research on change: Theory and practice. Organ. Sci. (1990) 1(3):267–292LinkGoogle Scholar
  • Plant S. On the mobile: The effect of mobile telephones on social and individual life. (2000) . Retrieved September 10, 2005, http://www.motorola.com/Google Scholar
  • Priem R. L. A consumer perspective on value creation. Acad. Management Rev. (2007) 32(1):219–235CrossrefGoogle Scholar
  • Rao H.Market Rebels: How Activists Make or Break Radical Innovations (2009) (Princeton University Press, Princeton, NJ) Google Scholar
  • Rao H., Monin P., Durand R. Institutional change in Tocque Ville: Nouvelle cuisine as an identity movement in French gastronomy. Amer. J. Sociol. (2003) 108(4):795–843CrossrefGoogle Scholar
  • Rao H., Morrill C., Zald M. N. Power plays: How social movements and collective action create new organizational forms. Res. Organ. Behav. (2000) 22:237–282CrossrefGoogle Scholar
  • Reay T., Hinings C. R. Managing the rivalry of competing institutional logics. Organ. Stud. (2009) 30(6):629–652CrossrefGoogle Scholar
  • Rheingold H.Smart Mobs. The Next Social Revolution (2002) (Perseus Publishing, Cambridge, MA) Google Scholar
  • Rogers E. M.The Diffusion of Innovations (2003) 5th ed.(Free Press, New York) Google Scholar
  • Sanders W. G., Tuschke A. The adoption of institutionally contested organizational practices: The emergence of stock option pay in Germany. Acad. Management J. (2007) 50(1):33–56CrossrefGoogle Scholar
  • Sarin A. The role of mobile phones in increasing accessibility and efficiency in healthcare. (2006) . Vodafone Policy Paper 4 (March 24), Vodafone, Newbury, UKGoogle Scholar
  • Sauder M. Interlopers and field change: The entry of U.S. news into the field of legal education. Admin. Sci. Quart. (2008) 53(2):209–234CrossrefGoogle Scholar
  • Schatzki T. R., Knorr Cetina K., von Savigny E.The Practice Turn in Contemporary Theory (2001) (Routledge, London) Google Scholar
  • Schilling M. A. Technology success and failure in winner-take-all markets: The impact of learning orientation, timing and network externalities. Acad. Management J. (2002) 45(2):387–398CrossrefGoogle Scholar
  • Schneiberg M. Combining new institutionalisms: Explaining institutional change in American property insurance. Sociol. Forum (2005) 20(1):93–137CrossrefGoogle Scholar
  • Scott W. R.Institutions and Organizations (2001) (Sage, Thousand Oaks, CA) Google Scholar
  • Seo M., Creed W. E. D. Institutional contradictions, praxis and institutional change: A dialectical perspective. Acad. Management J. (2002) 27(2):222–247Google Scholar
  • Stern B. B. A revised communication model for advertising: Multiple dimensions of the source, the message and the recipient. J. Advertising (1994) 23(2):5–15CrossrefGoogle Scholar
  • Strang D., Meyer J. W. Institutional conditions for diffusion. Theory Soc. (1993) 22(4):487–511CrossrefGoogle Scholar
  • Suchman M. C. Managing legitimacy: Strategic and institutional approaches. Acad. Management Rev. (1995) 20(3):571–610CrossrefGoogle Scholar
  • Swidler A. Culture and action: Symbols and strategies. Amer. Sociol. Rev. (1986) 51(2):273–286CrossrefGoogle Scholar
  • Taylor A. S., Harper R. The gift of the gab? A design oriented sociology of young people's use of mobiles. Comput. Supported Cooperative Work (2003) 12(3):267–296CrossrefGoogle Scholar
  • Taylor A. S., Vincent J., Hamil L., Lasen A. An SMS history. Mobile World: Past, Present and Future (2005) (Springer, New York) 75–92CrossrefGoogle Scholar
  • Van de Ven A. H., Polley D. E., Garud R., Venkataraman S.The Innovation Journey (1999) (Oxford University Press, New York) Google Scholar
  • von Hippel E.Democratizing Innovation (2005) (MIT Press, Cambridge, MA) CrossrefGoogle Scholar
  • Weick K. E., Sutcliffe K. M., Obstfeld D. Organizing and the process of sensemaking. Organ. Sci. (2005) 16(4):409–421LinkGoogle Scholar
  • Yin R. K.Applications of Case Study Research (1993) (Sage, London) Google Scholar
  • Zeitz G., Mittal V., McAulay B. Distinguishing adoption and entrenchment of management practices: A framework for analysis. Organ. Stud. (1999) 20(5):741–776CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.