Language Matters: Status Loss and Achieved Status Distinctions in Global Organizations

Published Online:https://doi.org/10.1287/orsc.1120.0739

References

  • Bendersky C, Hays NA. (2012) Status conflict in groups. Organ. Sci. 23 (2):323–340.LinkGoogle Scholar
  • Bendersky C, Shah NP. (2012) The cost of status enhancement: Performance effects of individuals' status mobility in task groups. Organ. Sci. 23 (2):308–322.LinkGoogle Scholar
  • Berdahl JL. (2007) Harassment based on sex: Protecting social status in the context of gender hierarchy. Acad. Management Rev. 32 (2):641–658.CrossrefGoogle Scholar
  • Berger J, Fişek MH. (2006) Diffuse status characteristics and the spread of status value: A formal theory. Amer. J. Sociol. 111 (4): 1038–1079.CrossrefGoogle Scholar
  • Berger J, Zelditch M. (1985) Status, Rewards, and Influence, 1st ed. (Jossey-Bass, San Francisco).Google Scholar
  • Berger J, Cohen BP, Zelditch M. (1972) Status characteristics and social interaction. Amer. Sociol. Rev. 37 (3):241–255.CrossrefGoogle Scholar
  • Berger J, Fisek MH, Norman RZ. (1977) Status characteristics and social interaction: The status-organizing process. , Berger J, ed. Status Characteristics and Social Interaction: An Expectation-States Approach (Elsevier Scientific, New York), 91–171.Google Scholar
  • Bourdieu P. (1991) Language and Symbolic Power (Harvard University Press, Cambridge, MA).Google Scholar
  • Brennan EM, Brennan JS. (1981) Measurements of accent and attitude toward Mexican-American speech. J. Psycholinguistic Res. 10 (5):487–501.CrossrefGoogle Scholar
  • Brown BL, Giles H, Thakerar JN. (1985) Speaker evaluations as a function of speech rate, accent, and context. Language Comm. 5 (3):207–220.CrossrefGoogle Scholar
  • Bunderson JS. (2003) Recognizing and utilizing expertise in work groups: A status characteristics perspective. Admin. Sci. Quart. 48 (4):557–591.CrossrefGoogle Scholar
  • Bunderson JS, Reagans RE. (2011) Power, status, and learning in organizations. Organ. Sci. 22 (5):1182–1194.LinkGoogle Scholar
  • Caputo D, Dunning D. (2005) What you don't know: The role played by errors of omission in imperfect self-assessments. J. Experiment. Soc. Psych. 41 (5):488–505.CrossrefGoogle Scholar
  • Chen Y, Blount S, Sanchez-Burks J. (2004) The role of status and culture in achieving within-group synchrony. , Neale MA, Mannix EA, Blount S, eds. Research on Managing Groups and Teams, Vol. 6 (Elsevier, New York), 111–133.Google Scholar
  • Correll SJ, Ridgeway CL. (2003) Expectation states theory. , Delamater J, ed. Handbook of Social Psychology (Kluwer Academic/Plenum Publishers, New York), 29–51.Google Scholar
  • Crystal D. (2003) English as a Global Language, 2nd ed. (Cambridge University Press, Cambridge, UK).CrossrefGoogle Scholar
  • D'Aveni RA. (1996) A Multiple-constituency, status-based approach to interorganizational mobility of faculty and input-output competition among top business schools. Organ. Sci. 7 (2):166–189.LinkGoogle Scholar
  • Derks B, van Laar C, Ellemers N. (2006) Striving for success in outgroup settings: Effects of contextually emphasizing ingroup dimensions on stigmatized group members' social identity and performance styles. Personality Soc. Psych. Bull. 32 (5):576–588.CrossrefGoogle Scholar
  • DiTomaso N, Post C, Parks-Yancy R. (2007) Workforce diversity and inequality: Power, status, and numbers. Annual Rev. Sociol. 33 (1):473–501.CrossrefGoogle Scholar
  • Dovidio JF, Gaertner SL. (2010) Intergroup bias. , Fiske ST, Gilbert D, Lindzey G, eds. Handbook of Social Psychology, 5th ed. (John Wiley & Sons, New York), 1084–1121.Google Scholar
  • Dovidio JF, Saguy T, Shnabel N. (2009) Cooperation and conflict within groups: Bridging intragroup and intergroup processes. J. Soc. Issues 65 (2):429–449.CrossrefGoogle Scholar
  • Driskell JE, Mullen B. (1990) Status, expectations, and behavior: A meta-analytic review and test of the theory. Personality Soc. Psych. Bull. 16 (3):541–553.CrossrefGoogle Scholar
  • Dunning D, Heath C, Suls JM. (2004) Flawed self-assessment: Implications for health, education, and the workplace. Psych. Sci. Public Interest 5 (3):69–106.CrossrefGoogle Scholar
  • Edmondson A. (1999) Psychological safety and learning behavior in work teams. Admin. Sci. Quart. 44 (2):350–383.CrossrefGoogle Scholar
  • Ehrlinger J, Gilovich T, Ross L. (2005) Peering into the bias blind spot: People's assessments of bias in themselves and others. Personality Soc. Psych. Bull. 31 (5):680–692.CrossrefGoogle Scholar
  • Ellemers N, Spears R, Doosje B. (2002) Self and social identity. Annual Rev. Psych. 53 (1):161–186.CrossrefGoogle Scholar
  • Elsbach KD, Kramer RM. (1996) Members' responses to organizational identity threats: Encountering and countering the business week rankings. Admin. Sci. Quart. 41 (3):442–476.CrossrefGoogle Scholar
  • Feely AJ, Harzing A-W. (2003) Language management in multinational companies. Cross Cultural Management 10 (2):37–52.CrossrefGoogle Scholar
  • Gluszek A, Dovidio JF. (2010) The way they speak: A social psychological perspective on the stigma of nonnative accents in communication. Personality Soc. Psych. Rev. 14 (2):214–237.CrossrefGoogle Scholar
  • Gluszek A, Newheiser A-K, Dovidio JF. (2011) Social psychological orientations and accent strength. J. Language Soc. Psych. 30 (1):28–45.CrossrefGoogle Scholar
  • Gould RV. (2002) The origins of status hierarchies: A formal theory and empirical test. Amer. J. Sociol. 107 (5):1143–1178.CrossrefGoogle Scholar
  • Greenhalgh L, Rosenblatt Z. (1984) Job insecurity: Toward conceptual clarity. Acad. Management Rev. 9 (3):438–448.CrossrefGoogle Scholar
  • Hambrick DC, Cannella AA. (1993) Relative standing: A framework for understanding departures of acquired executives. Acad. Management J. 36 (4):733–762.CrossrefGoogle Scholar
  • Henderson JK. (2005) Language diversity in international management teams. Internat. Stud. Management Organ. 35 (1):66–82.Google Scholar
  • Hogg MA, Abrams D. (1990) Social motivation, self esteem and social identity. , Abrams D, Hogg MA, eds. Social Identity Theory: Constructive and Critical Advances (Springer-Verlag, New York), 28–47.Google Scholar
  • Hogg MA, Terry DJ. (2001) Social identity theory and organizational processes. , Hogg MA, Terry DJ, eds. Social Identity Processes in Organizational Contexts (Psychology Press, Philadelphia), 1–12.Google Scholar
  • Horwitz EK, Young DJ. (1991) Language Anxiety: From Theory and Research to Classroom Implications (Prentice-Hall, Englewood Cliffs, NJ).Google Scholar
  • Ichheiser G. (1949) Misunderstandings in human relations: A study of false social perception. Amer. J. Sociol. 55((2, Supplement) :1–70.CrossrefGoogle Scholar
  • Jost JT, Banaji MR. (1994) The role of stereotyping in system-justification and the production of false consciousness. British J. Soc. Psych. 33 (1):1–27.CrossrefGoogle Scholar
  • Jost JT, Banaji MR, Nosek BA. (2004) A decade of system justification theory: Accumulated evidence of conscious and unconscious bolstering of the status quo. Political Psych. 25 (6):881–919.CrossrefGoogle Scholar
  • Keltner D, Gruenfeld DH, Anderson C. (2003) Power, approach, and inhibition. Psych. Rev. 110 (2):265–284.CrossrefGoogle Scholar
  • Kilduff M, Krackhardt D. (1994) Bringing the individual back in: A structural analysis of the internal market for reputation in organizations. Acad. Management J. 37 (1):87–108.CrossrefGoogle Scholar
  • Linton R. (1936) The Study of Man: An Introduction (D. Appleton-Century, New York).Google Scholar
  • Magee JC, Galinsky AD. (2008) Social hierarchy: The self-reinforcing nature of power and status. Academy of Management Annals, Vol. 2 (Routledge, London), 351–398.Google Scholar
  • Major B, O'Brien LT. (2005) The social psychology of stigma. Annual Rev. Psych. 56 (1):393–421.CrossrefGoogle Scholar
  • Major B, Gramzow RH, McCoy SK, Levin S, Schmader T, Sidanius J. (2002) Perceiving personal discrimination: The role of group status and legitimizing ideology. J. Personality Soc. Psych. 82 (3):269–282.CrossrefGoogle Scholar
  • Marschan R, Welch D, Welch L. (1997) Language: The forgotten factor in multinational management. Eur. Management J. 15 (5):591–598.CrossrefGoogle Scholar
  • McCroskey JC, McCroskey LL. (1988) Self-report as an approach to measuring communication competence. Comm. Res. Rep. 5 :108–113.CrossrefGoogle Scholar
  • Metiu A. (2006) Owning the code: Status closure in distributed groups. Organ. Sci. 17 (4):418–435.LinkGoogle Scholar
  • Miles MB, Huberman AM. (1994) Qualitative Data Analysis: An Expanded Sourcebook, 2nd ed. (Sage, Thousand Oaks, CA).Google Scholar
  • Molinsky A. (2005) Language fluency and the evaluation of cultural faux pas: Russians interviewing for jobs in the United States. Soc. Psych. Quart. 68 (2):103–120.CrossrefGoogle Scholar
  • Nadler A, Halabi S. (2006) Intergroup helping as status relations: Effects of status stability, identification, and type of help on receptivity to high-status group's help. J. Personality Soc. Psych. 91 (1):97–110.CrossrefGoogle Scholar
  • Paladino M-P, Poddesu L, Rauzi M, Vaes J, Cadinu M, Forer D. (2009) Second language competence in the Italian-speaking population of Alto Adige/Südtirol. J. Language Soc. Psych. 28 (3):222–243.CrossrefGoogle Scholar
  • Pearce JL. (2011) Introduction: The power of status. , Pearce JL, ed. Status in Management and Organizations (Cambridge University Press, Cambridge, UK), 1–22.Google Scholar
  • Pettit NC, Yong K, Spataro SE. (2010) Holding your place: Reactions to the prospect of status gains and losses. J. Experiment. Soc. Psych. 46 (2):396–401.CrossrefGoogle Scholar
  • Phillips DJ, Zuckerman EW. (2001) Middle-status conformity: Theoretical restatement and empirical demonstration in two markets. Amer. J. Sociol. 107 (2):379–429.CrossrefGoogle Scholar
  • Phillips KW, Rothbard NP, Dumas TL. (2009) To disclose or not to disclose? Status distance and self-disclosure in diverse environments. Acad. Management Rev. 34 (4):710–732.CrossrefGoogle Scholar
  • Piekkari R, Zander L. (2005) Preface: Language and communication in international management. Internat. Stud. Management Organ. 35 (1):3–9.Google Scholar
  • Podolny JM. (2005) Status Signals: A Sociological Study of Market Competition (Princeton University Press, Princeton, NJ).Google Scholar
  • Reskin BF, McBrier DB. (2000) Why not ascription? Organizations' employment of male and female managers. Amer. Sociol. Rev. 65 (2):210–233.CrossrefGoogle Scholar
  • Rhodewalt F. (2008) Self-Handicapping: On the self-perpetuating nature of defensive behavior. Soc. Personality Psych. Compass 2 (3):1255–1268.CrossrefGoogle Scholar
  • Ridgeway CL. (1991) The social construction of status value: Gender and other nominal characteristics. Soc. Forces 70 (2):367–386.CrossrefGoogle Scholar
  • Ridgeway CL, Correll SJ. (2006) Consensus and the creation of status beliefs. Soc. Forces 85 (1):431–453.CrossrefGoogle Scholar
  • Ridgeway CL, Erickson KG. (2000) Creating and spreading status beliefs. Amer. J. Sociol. 106 (3):579–615.CrossrefGoogle Scholar
  • Ridgeway CL, Boyle EH, Kuipers KJ, Robinson DT. (1998) How do status beliefs develop? The role of resources and interactional experience. Amer. Sociol. Rev. 63 (3):331–350.CrossrefGoogle Scholar
  • Rosette AS, Leonardelli GJ, Phillips KW. (2008) The white standard: Racial bias in leader categorization. J. Appl. Psych. 93 (4): 758–777.CrossrefGoogle Scholar
  • Rudmin FW. (2003) Critical history of the acculturation psychology of assimilation, separation, integration, and marginalization. Rev. General Psych. 7 (1):3–37.CrossrefGoogle Scholar
  • Sauer SJ, Thomas-Hunt MC, Morris PA. (2010) Too good to be true? The unintended signaling effects of educational prestige on external expectations of team performance. Organ. Sci. 21 (5):1108–1120.LinkGoogle Scholar
  • Scheepers D, Ellemers N, Sintemaartensdijk N. (2009) Suffering from the possibility of status loss: Physiological responses to social identity threat in high status groups. Eur. J. Soc. Psych. 39 (6):1075–1092.CrossrefGoogle Scholar
  • Spradley JP. (1979) The Ethnographic Interview (Holt Rinehart and Winston, New York).Google Scholar
  • Steele CM. (1997) A threat in the air: How stereotypes shape intellectual identity and performance. Amer. Psychologist 52 (6): 613–629.CrossrefGoogle Scholar
  • Strauss A, Corbin J. (1998) Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory, 2nd ed. (Sage, Thousand Oaks, CA).Google Scholar
  • Tajfel H, Turner JC. (1979) An integrative theory of social conflict. , Austin WG, Worchel S, eds. The Social Psychology Intergroup Relations (Brooks/Cole, Pacific Grove, CA), 7–24.Google Scholar
  • Thomas-Hunt MC, Phillips KW. (2004) When what you know is not enough: Expertise and gender dynamics in task groups. Personality Soc. Psych. Bull. 30 (12):1585–1598.CrossrefGoogle Scholar
  • Thomas-Hunt MC, Phillips KW. (2011) The malleability of race in organizational teams: A theory of racial status activation. , Pearce JL, ed. Status in Management and Organizations (Cambridge University Press, Cambridge, UK), 238–266.Google Scholar
  • Tiedens LZ, Fragale AR. (2003) Power moves: Complementarity in dominant and submissive nonverbal behavior. J. Personality Soc. Psych. 84 (3):558–568.CrossrefGoogle Scholar
  • van der Toorn J, Tyler TR, Jost JT. (2011) More than fair: Outcome dependence, system justification, and the perceived legitimacy of authority figures. J. Experiment. Soc. Psych. 47 (1):127–138.CrossrefGoogle Scholar
  • Vivero VN, Jenkins SR. (1999) Existential hazards of the multicultural individual: Defining and understanding “cultural homelessness”. Cultural Diversity Ethnic Minority Psych. 5 (1):6–26.CrossrefGoogle Scholar
  • Vorauer JD. (2006) An information search model of evaluative concerns in intergroup interaction. Psych. Rev. 113 (4):862–886.CrossrefGoogle Scholar
  • Weber M. (1914/1978) Economy and Society: An Outline of Interpretive Sociology. Edited by , Roth G, Wittich C, eds. (University of California Press, Berkeley).Google Scholar
  • Webster M, Driskell JE. (1978) Status generalization: A review and some new data. Amer. Sociol. Rev. 43 (2):220–236.CrossrefGoogle Scholar
  • Wittenbaum GM. (1998) Information sampling in decision-making groups: The impact of members' task-relevant status. Small Group Res. 29 (1):57–84.CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.