Stronger Than the Sum of Its Parts? The Performance Implications of Peer Control Combinations in Teams
Published Online:28 Aug 2014https://doi.org/10.1287/orsc.2014.0926
References
- (2010) Response rates in organizational science, 1995–2008: A meta-analytic review and guidelines for survey researchers. J. Bus. Psych. 25(3):335–349.Crossref, Google Scholar
- (1989) Agreement about norms and work-unit effectiveness: Evidence from the field. Basic Appl. Soc. Psych. 10(2):131–140.Crossref, Google Scholar
- (2001) Transformational leadership or the iron cage: Which predicts trust, commitment and team efficacy? Leadership Organ. Development J. 22(7):315–320.Crossref, Google Scholar
- (1993) Tightening the iron cage: Concertive control in self-managing teams. Admin. Sci. Quart. 38(3):408–437.Crossref, Google Scholar
- (1999) The Discipline of Teamwork: Participation and Concertive Control (Sage, Thousand Oaks, CA).Google Scholar
- (2006) Een kwestie van verantwoordelijkheid: Mensen centraal bij een veranderingsproces in de zorg [A Matter of Responsibility: People Are Central to the Process of Change in the Health Care Sector] (Drukkerij Kempers, Aalten, The Netherlands).Google Scholar
- (2003) Organizational dispute resolution systems: A complementarities model. Acad. Management Rev. 28(4):643–656.Crossref, Google Scholar
- (2014) How do leaders and their teams bring about organizational learning and outcomes? Personnel Psych., ePub ahead of print February 17, http://dx.doi.org/10.1111/peps.12071.Google Scholar
- (2010) Size does matter: How varying group sizes in a sample affect the most common measures of group diversity. Organ. Res. Methods 13(3):582–599.Crossref, Google Scholar
- (2008) Heed, a missing link between trust, monitoring and performance in knowledge intensive teams. Internat. J. Human Resource Management 19(1):19–40.Crossref, Google Scholar
- (2004) Understanding HRM-firm performance linkages: The role of the “strength” of the HRM system. Acad. Management Rev. 29(2):203–211.Google Scholar
- (2013) Transformational leadership, job satisfaction, and team performance: A multilevel mediation model of trust. Leadership Quart. 24(1):270–283.Crossref, Google Scholar
- (2001) Technological innovation in the pharmaceutical industry: The use of organizational control in managing research and development. Organ. Sci. 12(1):19–36.Link, Google Scholar
- (2013) An agenda for organizational control research: Looking through the kaleidoscope of the past and present. Strategic Management Soc. Special Conf., Glasgow, Scotland.Google Scholar
- (2004) Balancing and rebalancing in the creation and evolution of organizational control. Organ. Sci. 15(4):411–431.Link, Google Scholar
- (2010) A configurational theory of control. Sitkin SB, Cardinal LB, Bijlsma-Frankema KM, eds. Control in Organizations (Cambridge University Press, Cambridge, UK), 51–79.Crossref, Google Scholar
- (2010) An examination of collectivistic group norms in relation to collective efficacy and team performance. Acad. Management Annual Meeting, Montreal.Google Scholar
- (2010) Theoretic insights on the nature of performance synergies in human resource systems: Toward greater precision. Human Resource Management Rev. 20(2):85–101.Crossref, Google Scholar
- (1989) Improving interactional organizational research: A model of person-organization fit. Acad. Management Rev. 14(3):333–349.Crossref, Google Scholar
- (2001) The influence of demographic heterogeneity on the emergence and consequences of cooperative norms in work teams. Acad. Management J. 44(5):956–974.Crossref, Google Scholar
- (2002) The bystander effect and social control behavior: The effect of the presence of others on people’s reaction to norm violation. Eur. J. Soc. Psych. 32(6):853–867.Crossref, Google Scholar
- (2003) Portfolios of control in outsourced software development projects. Inform. Systems Res. 14(3):291–314.Link, Google Scholar
- (2012) Enacting clan control in complex IT projects: A social capital perspective. MIS Quart. 36(2):577–600.Crossref, Google Scholar
- (2003) Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences, 3rd ed. (Lawrence Erlbaum Associates, Mahwah, NJ).Google Scholar
- (2001) The nature of norms in individual sport teams. Small Group Res. 32(2):206–222.Crossref, Google Scholar
- (2009) The strong situation hypothesis. Personality Soc. Psych. Rev. 13(1):62–72.Crossref, Google Scholar
- (2003) Control enactment in virtual teams. Unpublished doctoral dissertation, University of Texas at Austin, Austin.Google Scholar
- (2013) Swift trust in global virtual teams: Trusting beliefs and normative actions. J. Personnel Psych. 12(1):45–56.Crossref, Google Scholar
- (2012) Beyond shared perceptions of trust and monitoring in teams: Implications of asymmetry and dissensus. J. Appl. Psych. 97(2):391–406.Crossref, Google Scholar
- (2010) How does trust affect the performance of ongoing teams? The mediating role of reflexivity, monitoring and effort. Acad. Management J. 53(3):535–549.Crossref, Google Scholar
- (1998) Issues of fit in strategic human resource management: Implications for research. Human Resource Management Rev. 8(3):289–310.Crossref, Google Scholar
- (2000) Trust in leadership and team performance: Evidence from NCAA basketball. J. Appl. Psych. 85(6):1004–1012.Crossref, Google Scholar
- (2004) What do we expect? An examination of perceived committee norms in non-profit sport organisations. Sport Management Rev. 7(2):109–132.Crossref, Google Scholar
- (2000) Learning versus performance in short-term project teams. Small Group Res. 31(3):328–353.Crossref, Google Scholar
- (2003) Managing from the boundary: The effective leadership of self-managing work teams. Acad. Management J. 46(4):435–457.Crossref, Google Scholar
- (2007) The effect of confronting members who break norms on team effectiveness. Behfar K, Thompson L, eds. Conflict in Organizational Teams: New Directions in Theory and Practice (Northwestern University Press Board, Evanston, IL), 229–259.Google Scholar
- (2007) Situational influences on team helping norms: Case study of a self-directed team. J. Behavioral Appl. Management 9(1):62–87.Google Scholar
- (2004) Organizational citizenship behavior in work groups: A group norms approach. J. Appl. Psych. 89(6):960–974.Crossref, Google Scholar
- (2010) The whole is more than the sum of its parts—Or is it? A review of the empirical literature on complementarities in organizations. J. Management 36(1):207–233.Crossref, Google Scholar
- (1984) The development and enforcement of group norms. Acad. Management Rev. 9(1):47–53.Crossref, Google Scholar
- (2007) Can I trust you to trust me? A theory of trust, monitoring, and cooperation in interpersonal and intergroup relationships. Group Organ. Management 32(4):465–499.Crossref, Google Scholar
- (2004) Team-based discipline: A theoretical framework. Team Performance Management 10(1/2):5–11.Crossref, Google Scholar
- (2003) “What’s the norm here?”: Social categorization as a basis for group norm development. Polzer J, ed. Research on Managing Groups and Teams (JAI Press, Stanford, CA), 135–160.Crossref, Google Scholar
- (2010) Organizational identity and control: Can the two go together? Sitkin SB, Cardinal LB, Bijlsma-Frankema KM, eds. Control in Organizations (Cambridge University Press, Cambridge, UK), 167–190.Crossref, Google Scholar
- (1965) Norms: The problem of definition and classification. Amer. J. Sociol. 60(5):586–594.Crossref, Google Scholar
- (1987) The design of work teams. Lorsch JW, ed. Handbook of Organizational Behavior (Prentice Hall, Englewood Cliffs, NJ), 315–342.Google Scholar
- (1992) Group influences on individuals in organizations. Dunnette MD, Hough LM, eds. Handbook of Industrial and Organizational Psychology (Consulting Psychologists Press, Palo Alto, CA), 199–267.Google Scholar
- (2010) Relational networks, strategic advantage: New challenges for collaborative control. Sitkin SB, Cardinal LB, Bijlsma-Frankema KM, eds. Control in Organizations: New Directions in Theory and Research (Cambridge University Press, Cambridge, UK), 251–300.Crossref, Google Scholar
- (1992) Managing I/S design teams: A control theories perspective. Management Sci. 38(6):757–777.Link, Google Scholar
- (2001) Teamwork quality and the success of innovative projects: A theoretical concept and empirical evidence. Organ. Sci. 12(4):435–449.Link, Google Scholar
- (1966) A conceptual and measurement model for norms and roles. Pacific Sociol. Rev. 9(1):35–47.Crossref, Google Scholar
- (1997) Probing the character of norms: A factorial survey analysis of the norms of political action. Amer. Rev. Sociol. 62(6):947–964.Crossref, Google Scholar
- (1988) Toward a theory of marketing control: Environmental context, control types, and consequences. J. Marketing 52(3):23–39.Crossref, Google Scholar
- (1993) Control combinations in marketing: Conceptual framework and empirical evidence. J. Marketing 57(1):57–69.Crossref, Google Scholar
- (2009) Getting everyone on board: The role of inspirational leadership in geographically dispersed teams. Organ. Sci. 20(1):240–252.Link, Google Scholar
- (2000) A focus theory of normative conduct: When norms do and do not affect behavior. Personality Soc. Psych. Bull. 26(8):1002–1012.Crossref, Google Scholar
- (2001) Assessing the incremental validity of team consensus ratings over aggregation of individual-level data in predicting team effectiveness. Personnel Psych. 54(3):645–667.Crossref, Google Scholar
- (1996) The management of complex tasks in organizations: Controlling the systems development process. Organ. Sci. 7(1):1–21.Link, Google Scholar
- (2010) Toward a theory of relational control: How relationship structure influences the choice of control. Sitkin SB, Cardinal LB, Bijlsma-Frankema KM, eds. Control in Organizations (Cambridge University Press, Cambridge, UK), 301–323.Crossref, Google Scholar
- (2010) Investigating the antecedents of team-based clan control: Adding social capital as a predictor. Organ. Sci. 21(2):469–489.Link, Google Scholar
- (2002) Controlling information systems development projects: The view from the client. Management Sci. 48(4):484–498.Link, Google Scholar
- (2002) Trust in the face of conflict: The role of managerial trustworthy behavior and organizational context. J. Appl. Psych. 87(2):312–319.Crossref, Google Scholar
- (2014) Organizational control as antidote to politics in the pursuit of strategic initiatives. Strategic Management J., ePub ahead of print June 25, http://dx.doi.org/10.1002/smj.2306.Google Scholar
- (2004) Too much of a good thing? Negative effects of high trust and individual autonomy in self-managing teams. Acad. Management J. 47(3):385–399.Crossref, Google Scholar
- (2001) Peer responses to low performers: An attributional model of helping in the context of groups. Acad. Management Rev. 26(1):67–84.Crossref, Google Scholar
- (1985) Trust as a social reality. Soc. Forces 63(4):967–985.Crossref, Google Scholar
- (2004) Social loafing: A field investigation. J. Management 30(2):285–304.Google Scholar
- (2011) Fairness monitoring: Linking managerial controls and fairness judgments in organizations. Acad. Management J. 54(5):1045–1068.Crossref, Google Scholar
- (2010) Peer control in organizations. Sitkin SB, Cardinal LB, Bijlsma-Frankema KM, eds. Control in Organizations (Cambridge University Press, Cambridge, UK), 324–362.Crossref, Google Scholar
- (2008) Performance implications of peer monitoring. Organ. Sci. 19(6):876–890.Link, Google Scholar
- (2010) The differential effect of team members’ trust on team performance: The mediation role of team cohesion. J. Occupational Organ. Psych. 83:771–794.Crossref, Google Scholar
- (2000) Social values and norms. Borgata EF, Montgomery RJV, eds. Encyclopedia of Sociology (Macmillan, New York), 2828–2840.Google Scholar
- (2005) Trust for management and performance: Who minds the shop while the employees watch the boss? Acad. Management J. 48(5):874–888.Crossref, Google Scholar
- (1995) An integrative model of organizational trust. Acad. Management Rev. 20(3):709–734.Crossref, Google Scholar
- (1995) Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations. Acad. Management J. 38(1):24–59.Crossref, Google Scholar
- (2010) A review and synthesis of situational strength in the organization sciences. J. Management 36(1):121–140.Crossref, Google Scholar
- (1990) The economics of modern manufacturing: Technology, strategy, and organization. Amer. Econom. Rev. 80(3):511–528.Google Scholar
- (1973) Toward a cognitive social learning reconceptualization of personality. Psych. Rev. 80(4):252–283.Crossref, Google Scholar
- (1977) The interaction of person and situation. Magnusson D, Endler NS, eds. Personality at the Crossroads: Current Issues in Interactional Psychology (Lawrence Erlblaum Associates, Hillsdale, NJ), 333–352.Google Scholar
- (2013) The role of norms in virtual work: A review and agenda for future research. J. Personnel Psych. 12(1):1–6.Crossref, Google Scholar
- (1998) The impact of perceived loafing and collective efficacy on group goal processes and group performance. Organ. Behav. Human Decision Processes 74(1):62–87.Crossref, Google Scholar
- (1999) A phenomenological analysis of group norms in sport teams. Sport Psychologist 13(2):171–182.Crossref, Google Scholar
- (2011) Moderators of the relationship between group helping norms and individual helping. Small Group Res. 42(2):225–248.Crossref, Google Scholar
- (2010) Attention and control. Sitkin SB, Cardinal LB, Bijlsma-Frankema KM, eds. Control in Organizations (Cambridge University Press, Cambridge, UK), 191–221.Crossref, Google Scholar
- (1982) The evolutionary emergence of norms. British J. Soc. Psych. 21(2):139–149.Crossref, Google Scholar
- (1989) Corporations, culture, and commitment: Motivation and social control in organizations. Calif. Management Rev. 31(4):9–25.Crossref, Google Scholar
- (1996) Culture as social control: Corporations, cults, and commitment. Res. Organ. Behav. 18:157–200.Google Scholar
- (1979) A conceptual framework for the design of organizational control mechanisms. Management Sci. 25(9):833–848.Link, Google Scholar
- (1980) Markets, bureaucracies, and clans. Admin. Sci. Quart. 25(1):129–141.Crossref, Google Scholar
- (2003) Common method biases in behavioral research: A critical review of the literature and recommended remedies. J. Appl. Psych. 88(5):879–903.Crossref, Google Scholar
- (1993) The limits and liabilities of self-managing work teams. Beyerlein MM, Johnson DA, eds. Advances in Interdisciplinary Studies of Work Teams: Theories of Self-Managing Work Teams (JAI Press, Greenwich, CT), 1–38.Google Scholar
- (2008) Contextuality within activity systems and sustainability of competitive advantage. Acad. Management Perspect. 22(2):34–56.Crossref, Google Scholar
- (2008) Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behav. Res. Methods 40(3):879–891.Crossref, Google Scholar
- (2007) Addressing moderated mediation hypotheses: Theory, methods, and prescriptions. Multivariate Behavioral Res. 42(1):185–227.Crossref, Google Scholar
- (2007) Comparing consensus- and aggregation-based methods of measuring team-level variables: The role of relationship conflict and conflict management processes. Organ. Res. Methods 10(4):589–608.Crossref, Google Scholar
- (2012) The emergence of team helping norms: Foundations within members’ attributes and behavior. J. Organ. Behav. 33(5):616–637.Crossref, Google Scholar
- (2006) Boundary spanners’ identification, intergroup contact, and effective intergroup relations. Acad. Management J. 49(6):1252–1269.Crossref, Google Scholar
- (1998) Not so different after all: A cross-discipline view of trust. Acad. Management Rev. 23(3):393–404.Crossref, Google Scholar
- (1998) The grammars of trust: A model and general implications. Acad. Management Rev. 23(3):422–437.Crossref, Google Scholar
- (2010) Common method bias in regression models with linear, quadratic, and interaction effects. Organ. Res. Methods 13(3):456–476.Crossref, Google Scholar
- (2008) Watching (out for) each other: The role of clan controls in managing project teams. Acad. Management Best Paper Proc., Anaheim, CA.Crossref, Google Scholar
- Sitkin SB, Cardinal LB, Bijlsma-Frankema KM, eds. (2010) Control in Organizations: New Directions in Theory and Research (Cambridge University Press, Cambridge, UK).Crossref, Google Scholar
- (1985) Explicit norm structuring process: A strategy for increasing task-group effectiveness. Group Organ. Stud. 10(1):37–59.Crossref, Google Scholar
- (2012) Peer-based control in self-managing teams: Linking rational and normative influence with individual and group performance. J. Appl. Psych. 97(2):435–447.Crossref, Google Scholar
- (2007) The role of leaders in shaping formal team norms. Leadership Quart. 18(2):105–120.Crossref, Google Scholar
- (1995) Interdependence and group effectiveness. Admin. Sci. Quart. 40(1):145–180.Crossref, Google Scholar
- (1995) Gainsharing and mutual monitoring: A combined agency-organizational justice interpretation. Acad. Management J. 38(3):881–899.Crossref, Google Scholar

