Organizational Powers: Contested Innovation and Loss of Professional Jurisdiction in the Case of Retail Medicine

Published Online:https://doi.org/10.1287/orsc.2019.1314

References

  • Abbott A (1988) The System of Professions: An Essay on the Division of Expert Labor (University of Chicago Press, Chicago).CrossrefGoogle Scholar
  • Albert K, Galperin RV, Kacperczyk AJ (2019) Occupational licensure and entrepreneurs: The case of tax preparers in the U.S. Indust. Labor Relations Rev., ePub ahead of print May 13, https://doi.org/10.1177/0019793919847647.CrossrefGoogle Scholar
  • Bachrach D, Frolich J, Garcimonde A, Nevitt K (2015) Building the culture of health: The value proposition of retail clinics. Robert Wood Johnson Foundation. Accessed October 30, 2015, http://www.rwjf.org/content/dam/farm/reports/issue_briefs/2015/rwjf419415.Google Scholar
  • Baker SL (1984) Physician licensure laws in the United States, 1865–1915. J. History Medicine Allied Sci. 39(2):173–197.CrossrefGoogle Scholar
  • Barley SR (1986) Technology as an occasion for structuring: Evidence from observations of CT scanners and the social order of radiology departments. Admin. Sci. Quart. 31(1):78–108.CrossrefGoogle Scholar
  • Barley SR, Bechky BA, Nelsen BJ (2016) What do technicians mean when they talk about professionalism? An ethnography of speaking. Cohen LE, Burton MD, Lounsbury M, eds. The Structuring of Work in Organizations (Emerald Group Publishing, Bingley, UK), 125–160.CrossrefGoogle Scholar
  • Bates RH, Greif A, Levi M, Rosenthal J-L, Weingast BR (1998) Analytic Narratives (Princeton University Press, Princeton, NJ).Google Scholar
  • Bechky BA (2003) Object lessons: Workplace artifacts as representations of occupational jurisdiction. Amer. J. Sociol. 109(3):720–752.CrossrefGoogle Scholar
  • Benner MJ (2009) Securities analysts and incumbent response to radical technological change: Evidence from digital photography and internet telephony. Organ. Sci. 21(1):42–62.LinkGoogle Scholar
  • Bodenheimer T, Pham HH (2010) Primary care: Current problems and proposed solutions. Health Affairs 29(5):799–805.CrossrefGoogle Scholar
  • Bohmer R, Groberg JP (2002) QuickMedx, Inc. Harvard Business School Case, Harvard Business School, Cambridge, MA.Google Scholar
  • Briscoe F (2006) Temporal flexibility and careers: The role of large-scale organizations for physicians. Indust. Labor Relations Rev. 60(1):88–104.CrossrefGoogle Scholar
  • Bucher SV, Chreim S, Langley A, Reay T (2016) Contestation about collaboration: Discursive boundary work among professions. Organ. Stud. 37(4):497–522.CrossrefGoogle Scholar
  • Bunderson JS, Thompson JA (2009) The call of the wild: Zookeepers, callings, and the double-edged sword of deeply meaningful work. Admin. Sci. Quart. 54(1):32–57.CrossrefGoogle Scholar
  • Carter J (2005) What makes a high-earning family physician? Family Practice Management 12(7):16–20.Google Scholar
  • CCA (2010) Convenient Care Association website. Accessed January 15, 2010, http://www.ccaclinics.org/.Google Scholar
  • Cooper RA (2001) Health care workforce for the twenty-first century: The impact of nonphysician clinicians. Annual Rev. Medicine 52(1):51–61.CrossrefGoogle Scholar
  • Cooper RA, Henderson T, Dietrich CL (1998) Roles of nonphysician clinicians as autonomous providers of patient care. JAMA 280(9):795–802.CrossrefGoogle Scholar
  • Currie G, Lockett A, Finn R, Martin G, Waring J (2012) Institutional work to maintain professional power: Recreating the model of medical professionalism. Organ. Stud. 33(7):937–962.CrossrefGoogle Scholar
  • DiBenigno J, Kellogg KC (2014) Beyond occupational differences: The importance of cross-cutting demographics and dyadic toolkits for collaboration in a U.S. hospital. Admin. Sci. Quart. 59(3):375–408.CrossrefGoogle Scholar
  • Edelstein BL (2011) Examining whether dental therapists constitute a disruptive innovation in US dentistry. Amer. J. Public Health 101(10):1831–1835.CrossrefGoogle Scholar
  • Fairclough N (1992) Discourse and Social Change (Polity, Cambridge, UK).Google Scholar
  • Fayard A-L, Stigliani I, Bechky BA (2017) How nascent occupations construct a mandate: The case of service designers’ ethos. Admin. Sci. Quart. 62(2):270–303.CrossrefGoogle Scholar
  • Ferlie E, Fitzgerald L, Wood M, Hawkins C (2005) The nonspread of innovations: The mediating role of professionals. Acad. Management J. 48(1):117–134.CrossrefGoogle Scholar
  • Freidson E (1970) Professional Dominance: The Social Structure of Medical Care (Atherton Press, New York).Google Scholar
  • Freidson E (1984) The changing nature of professional control. Annual Rev. Sociol. 10(1):1–20.CrossrefGoogle Scholar
  • Freidson E (1986) Professional Powers: A Study of the Institutionalization of Formal Knowledge (University of Chicago Press, Chicago).Google Scholar
  • Freidson E (2001) Professionalism: The Third Logic (University of Chicago Press, Chicago).Google Scholar
  • Friedman M, ed. (1962) Occupational licensure. Capitalism and Freedom (University of Chicago Press, Chicago), 137–160.Google Scholar
  • Galperin RV (2017) Mass-production of professional services and pseudo-professional identity in tax preparation work. Acad. Management Discoveries 3(2):208–229.CrossrefGoogle Scholar
  • Galperin RV, Hahl O, Sterling AD, Guo J (2019) Too good to hire? Capability and inferences about commitment in labor markets. Admin. Sci. Quart., ePub ahead of print March 28, https://doi.org/10.1177/0001839219840022.CrossrefGoogle Scholar
  • Garber AM, Skinner J (2008) Is American health care uniquely inefficient? J. Econom. Perspect. 22(4):27–50.CrossrefGoogle Scholar
  • Gorman EH, Sandefur RL (2011) ‘Golden Age,’ quiescence, and revival how the sociology of professions became the study of knowledge-based work. Work Occupations 38(3):275–302.CrossrefGoogle Scholar
  • Hafferty FW, Light DW (1995) Professional dynamics and the changing nature of medical work. J. Health Soc. Behav. 35(January):132–153.CrossrefGoogle Scholar
  • Hahl O (2016) Turning back the clock in baseball: The increased prominence of extrinsic rewards and demand for authenticity. Organ. Sci. 27(4):929–953.LinkGoogle Scholar
  • Hahl O, Zuckerman EW (2014) The denigration of heroes? How the status attainment process shapes attributions of considerateness and authenticity. Amer. J. Sociol. 120(2):504–554.CrossrefGoogle Scholar
  • Halpern SA (1992) Dynamics of professional control: Internal coalitions and crossprofessional boundaries. Amer. J. Sociol. 97(4):994–1021.CrossrefGoogle Scholar
  • Haug MR (1988) A re-examination of the hypothesis of physician deprofessionalization. Milbank Quart. 66(January):48–56.CrossrefGoogle Scholar
  • Heimer CA (1999) Competing institutions: Law, medicine, and family in neonatal intensive care. Law Soc. Rev. 33(1):17–66.CrossrefGoogle Scholar
  • Helmore E (2009) US Air Force prepares drones to end era of fighter pilots. The Guardian (August 22), https://www.theguardian.com/world/2009/aug/22/us-air-force-drones-pilots-afghanistan.Google Scholar
  • Hiemenz MC, Leung ST, Park JY (2014) Crossing boundaries: A comprehensive survey of medical licensing laws and guidelines regulating the interstate practice of pathology. J. Surgical Pathology 38(3):e1–e5.CrossrefGoogle Scholar
  • Hughes EC (1958) Men and Their Work (Free Press, Glencoe, IL).Google Scholar
  • Huising R (2015) To hive or to hold? Producing professional authority through scut work. Admin. Sci. Quart. 60(2):263–299.CrossrefGoogle Scholar
  • Huising R (2014) The erosion of expert control through censure episodes. Organ. Sci. 25(6):1633–1661.Google Scholar
  • Ingram P, Rao H, Silverman BS (2012) History in strategy research: What, why, and how? Kahl SJ, Silverman BS, Cusumano MS, eds. History and Strategy, Advances in Strategic Management, vol. 29 (Emerald Group Publishing, Bingley, UK), 241–273.CrossrefGoogle Scholar
  • Institute of Medicine (2011) The future of nursing: Leading change, advancing health. National Academies. Accessed June 3, 2019, http://iom.nationalacademies.org/Reports/2010/The-Future-of-Nursing-Leading-Change-Advancing-Health.aspx.Google Scholar
  • Jick TD (1979) Mixing qualitative and quantitative methods: Triangulation in action. Admin. Sci. Quart. 24(4):602–611.CrossrefGoogle Scholar
  • Kahl SJ (2018) The role of trade associations in market discourse and cognition. J. Management Inquiry 27(1):13–15.CrossrefGoogle Scholar
  • Kahl SJ, Grodal S (2016) Discursive strategies and radical technological change: Multilevel discourse analysis of the early computer (1947–1958). Strategic Management J. 37(1):149–166.CrossrefGoogle Scholar
  • Kahl SJ, King BG, Liegel G (2016) Occupational survival through field-level task integration: Systems men, production planners, and the computer, 1940s–1990s. Organ. Sci. 27(5):1084–1107.LinkGoogle Scholar
  • Kaplan S (2014) Mixing quantitative and qualitative research. Elsbach KD, Kramer RM, eds. Handbook of Innovative Qualitative Research Methods: Pathways to Cool Ideas and Interesting Papers (Routledge, New York), 423–487.Google Scholar
  • Kaplan S, Tripsas M (2008) Thinking about technology: Applying a cognitive lens to technical change. Res. Policy 37(5):790–805.CrossrefGoogle Scholar
  • Karunakaran A (2018) Truce structures: Examining cross-professional coordination in the wake of technological and institutional change. Thesis, Massachusetts Institute of Technology, Cambridge, MA.Google Scholar
  • Kellogg KC (2009) Operating room: Relational spaces and microinstitutional change in surgery. Amer. J. Sociol. 115(3):657–711.CrossrefGoogle Scholar
  • Kennedy MT (2008) Getting counted: Markets, media, and reality. Amer. Sociol. Rev. 73(2):270–295.CrossrefGoogle Scholar
  • Kleiner MM, Krueger AB (2010) The prevalence and effects of occupational licensing. British J. Indust. Relationships 48(4):676–687.CrossrefGoogle Scholar
  • Kleiner MM, Marier A, Park KW, Wing C (2016) Relaxing occupational licensing requirements: Analyzing wages and prices for a medical service. J. Law Econom. 59(2):261–291.CrossrefGoogle Scholar
  • Krause EA (1996) Death of the Guilds: Professions, States, and the Advance of Capitalism, 1930 to the Present (Yale University Press, New Haven, CT).Google Scholar
  • Larson MS (1977) The Rise of Professionalism: A Sociological Analysis (University of California Press, Berkeley).CrossrefGoogle Scholar
  • Laurant M, Reeves D, Hermens R, Braspenning J, Grol R, Sibbald B (2005) Substitution of doctors by nurses in primary care. Cochrane Database Systematic Reviews (2): Article No. CD001271, https://doi.org/10.1002/14651858.CD001271.pub2.CrossrefGoogle Scholar
  • Leicht KT, Fennell ML (1997) The changing organizational context of professional work. Annual Rev. Sociol. 23(January):215–231.CrossrefGoogle Scholar
  • Lifshitz-Assaf H (2018) Dismantling knowledge boundaries at NASA: The critical role of professional identity in open innovation. Admin. Sci. Quart. 63(4):746–782.CrossrefGoogle Scholar
  • Light DW (2000) The medical profession and organizational change: From professional dominance to countervailign power. Bird CE, Conrad P, Fremont AM, eds. Handbook of Medical Sociology (Prentice-Hall, Upper Saddle River, NJ), 201–216.Google Scholar
  • Light DW (2008) Countervailing power: The changing character of the medical profession in the United States. Conrad P, ed. The Sociology of Health and Illness (Macmillan, New York), 239–248.Google Scholar
  • Liu B (2012) Sentiment analysis and opinion mining. Synthesis Lectures Human Language Tech. 5(1):1–167.CrossrefGoogle Scholar
  • Liu B (2015) Opinion mining, sentiment analysis, and opinion spam detection. Accessed June 3, 2019, https://www.cs.uic.edu/∼liub/FBS/sentiment-analysis.html.Google Scholar
  • Logg JM, Minson JA, Moore DA (2019) Algorithm appreciation: People prefer algorithmic to human judgment. Organ. Behav. Human Decision Processes 151(March):90–103.CrossrefGoogle Scholar
  • Massachusetts AAFP (2007) Comment on proposed regulation. Accessed October 18, 2012, http://www.mass.gov/eohhs/docs/dph/legal/mass-academy-family-physicians.doc.Google Scholar
  • Mehrotra A, Liu H,Adams JL, Wang MC, Lave JR, Thygeson NM, Solberg LI, McGlynn EA (2009) Comparing costs and quality of care at retail clinics with that of other medical settings for 3 common illnesses. Ann. Internal Medicine 151(5):321–328.CrossrefGoogle Scholar
  • Michal MH, Pekarske MSL, McManus MK (2006) Corporate practice of medicine doctrine: 50 States survey summary. National Hospice and Palliative Care Organization. Accessed June 3, 2019, http://www.nhpco.org/sites/default/files/public/palliativecare/corporate-practice-of-medicine-50-state-summary.pdf.Google Scholar
  • Miles MB, Huberman AM, Saldaña J (2013) Qualitative Data Analysis: A Methods Sourcebook (SAGE Publications, Inc., Thousand Oaks, CA).Google Scholar
  • Monllos K (2016) CVS Health’s marketing chief on turning the pharmacy brand into a healthcare player. Adweek (March 28), https://www.adweek.com/brand-marketing/cvs-healths-marketing-chief-turning-pharmacy-brand-healthcare-player-170437/.Google Scholar
  • Mountain DR (2007) Disrupting conventional law firm business models using document assembly. Internat. J. Law Inform. Tech. 15(2):170–191.CrossrefGoogle Scholar
  • Nancarrow SA, Borthwick AM (2005) Dynamic professional boundaries in the healthcare workforce. Sociol. Health Illness 27(7):897–919.CrossrefGoogle Scholar
  • National Conference of State Legislatures (2017) Retail health clinics: State legislation and laws. Accessed June 3, 2019, http://www.ncsl.org/research/health/retail-health-clinics-state-legislation-and-laws.aspx.Google Scholar
  • Nelsen BJ, Barley SR (1997) For love or money? Commodification and the construction of an occupational mandate. Admin. Sci. Quart. 42(4):619–653.CrossrefGoogle Scholar
  • Nicas J (2014) NTSB rules drones are aircraft, subject to FAA rules. Wall Street Journal (November 18), http://www.wsj.com/articles/ntsb-rules-drones-are-aircraft-and-subject-to-faa-rules-1416326767.Google Scholar
  • Nielsen FÅ (2011) A new ANEW: Evaluation of a word list for sentiment analysis in microblogs. Rowe M, Stankovic M, Dadzie A-S, Hardey M, eds. Proc. ESWC2011 Workshop “Making Sense of Microposts”: Big Things Come Small Packages (CEUR-WS.org), 93–98.Google Scholar
  • Oppenheimer M (1972) The proletarianization of the professional. Sociol. Rev. 20(1 suppl):213–227.Google Scholar
  • Perry JJ (2009) The rise and impact of nurse practitioners and physician assistants on their own and cross-occupation incomes. Contemporary Econom. Policy 27(4):491–511.CrossrefGoogle Scholar
  • Phillips DJ, Turco CJ, Zuckerman EW (2013) Betrayal as market barrier: Identity-based limits to diversification among high-status corporate law firms. Amer. J. Sociol. 118(4):1023–1054.CrossrefGoogle Scholar
  • Rebitzer JB, Votruba ME (2011) Organizational economics and physician practices. NBER Working Paper No. 17535, National Bureau of Economic Research, Cambridge, MA.Google Scholar
  • Rhode Island PCP Advisory Committee (2005) Meeting minutes. Accessed October 18, 2012, http://sos.ri.gov/documents/publicinfo/omdocs/minutes/3892/2005/2572.pdf.Google Scholar
  • Rudavsky R, Pollack CE, Mehrotra A (2009) The geographic distribution, ownership, prices, and scope of practice at retail clinics. Ann. Internal Medicine 151(5):315–320.CrossrefGoogle Scholar
  • Sandefur RL (2001) Work and honor in the law: Prestige and the division of lawyers’ labor. Amer. Sociol. Rev. 66(3):382–403.CrossrefGoogle Scholar
  • Sandefur RL (2007) Lawyers’ pro bono service and American-style civil legal assistance. Law Soc. Rev. 41(1):79–112.CrossrefGoogle Scholar
  • Schleiter KE (2010) Retail medical clinics: Increasing access to low cost medical care amongst a developing legal environment. Ann. Health Law 19(3):527–575.Google Scholar
  • Silge J, Robinson D (2018) Text mining with R: A tidy approach. O’Reilly. Accessed June 3, 2019, https://www.tidytextmining.com/.Google Scholar
  • Starr P (1982) The Social Transformation of American Medicine (Basic Books, New York).Google Scholar
  • Stepner M (2014) Binned scatterplots: Introducing -binscatter- and exploring its applications. 2014 Stata Conference. Stata Users Group. Accessed June 3, 2019, https://econpapers.repec.org/paper/bocscon14/4.htm.Google Scholar
  • Stone KVW (1975) The origins of the job structures in the steel industry. Edwards R, Gordon DM, Harvard University, eds. Proc. Conf. Labor Market Segmentation (D.C. Heath, Lexington, MA), 113–173.Google Scholar
  • Strang D, Bradburn EM (2001) Theorizing legitimacy or legitimating theory? Neoliberal discourse and HMO policy, 1970-89. Campbell JL, Pedersen OK, eds. The Rise of Neoliberalism and Institutional Analysis (Princeton University Press, Princeton, NJ), 129–158.CrossrefGoogle Scholar
  • Suchman MC (1995) Managing legitimacy: Strategic and institutional approaches. Acad. Management Rev. 20(3):571–610.CrossrefGoogle Scholar
  • Suddaby R, Greenwood R (2005) Rhetorical strategies of legitimacy. Admin. Sci. Quart. 50(1):35–67.CrossrefGoogle Scholar
  • Svorny S (2004) Licensing doctors: Do economists agree? Econom. J. Watch 1(2):279–305.Google Scholar
  • Timmermans S (2008) Professions and their work. Work Occupations 35(2):164–188.CrossrefGoogle Scholar
  • Timmermans S, Oh H (2010) The continued social transformation of the medical profession. J. Health Soc. Behav. 51(1suppl):S94–S106.CrossrefGoogle Scholar
  • Toren N (1975) Deprofessionalization and its sources. Work Occupations 2(4):323–337.CrossrefGoogle Scholar
  • Turco C (2012) Difficult decoupling: Employee resistance to the commercialization of personal settings. Amer. J. Sociol. 118(2):380–419.CrossrefGoogle Scholar
  • Walker TD (2016) When Finnish teachers work in America’s public schools. The Atlantic (November 28), https://www.theatlantic.com/education/archive/2016/11/when-finnish-teachers-work-in-americas-public-schools/508685/.Google Scholar
  • Wallace JE (1995) Organizational and professional commitment in professional and nonprofessional organizations. Admin. Sci. Quart. 40(2):228–255.CrossrefGoogle Scholar
  • Wallace JE, Kay FM (2008) The professionalism of practising law: A comparison across work contexts. J. Organ. Behav. 29(8):1021–1047.CrossrefGoogle Scholar
  • Weeden KA (2002) Why do some occupations pay more than others? Social closure and earnings inequality in the United States. Amer. J. Sociol. 108(1):55–101.CrossrefGoogle Scholar
  • Wilensky HL (1964) The professionalization of everyone? Amer. J. Sociol. 70(2):137–158.CrossrefGoogle Scholar
  • Willcox AW (1959) Hospitals and the corporate practice of medicine. Cornell Law Quart. 45:432–487.Google Scholar
  • Zuckerman EW (2010) Speaking with one voice: A ‘Stanford school’ approach to organizational hierarchy. Schoonhoven CB, Dobbin F, eds. Research in the Sociology of Organizations, vol. 28 (Emerald Group Publishing, Bingley, UK), 289–307.Google Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.