Moving Violations: Pairing an Illegitimate Learning Hierarchy with Trainee Status Mobility for Acquiring New Skills When Traditional Expertise Erodes
References
- (1995) Interdepartmental interdependence and coordination: The case of the design/manufacturing interface. Organ. Sci. 6(2):147–167.Link, Google Scholar
- (1997) Ergonomics, employee involvement, and the Toyota Production System: A case study of NUMMI’s 1993 model introduction. Indust. Labor Relations Rev. 50(3):416–437.Crossref, Google Scholar
- (1999) Flexibility vs. efficiency? A case study of model changeovers in the Toyota production system. Organ. Sci. 10(1):43–68.Link, Google Scholar
- (2018) A self-fulfilling cycle of coercive surveillance: Workers’ invisibility practices and managerial justification. Organ. Sci. 29(2):247–263.Link, Google Scholar
- (2018) To question or accept? How status differences influence responses to new epistemic technologies in knowledge work. Acad. Management Rev. 43(4):661–679.Crossref, Google Scholar
- (2011) Teaching-learning ecologies: Mapping the environment to structure through action. Organ. Sci. 22(1):262–285.Link, Google Scholar
- (2012) The lure of the virtual. Organ. Sci. 23(5):1485–1504.Link, Google Scholar
- (2010) Minding the gaps: Understanding technology interdependence and coordination in knowledge work. Organ. Sci. 21(3):713–730.Link, Google Scholar
- (1993) Breaking the Mold: Women, Men, and Time in the New Corporate World (Simon & Schuster, New York).Google Scholar
- (2009) Employee help-seeking: Antecedents, consequences and new insights for future research. Martocchio JJ, Liao H, eds. Research in Personnel and Human Resources Management, vol. 28 (Emerald Group Publishing, Bingley, UK), 49–98.Crossref, Google Scholar
- (1986) Technology as an occasion for structuring: Evidence from observations of CT scanners and the social order of radiology departments. Admin. Sci. Quart. 31(1):78–108.Crossref, Google Scholar
- (2015) Why the internet makes buying a car less loathsome: How technologies change role relations. Acad. Management Discoveries 1(1):5–35.Crossref, Google Scholar
- (2006) Gurus, Hired Guns, and Warm Bodies: Itinerant Experts in a Knowledge Economy (Princeton University Press, Princeton, NJ).Google Scholar
- (2019) Shadow learning: Building robotic surgical skill when approved means fail. Admin. Sci. Quart. 64(1):87–123.Crossref, Google Scholar
- (2003) Sharing meaning across occupational communities: The transformation of understanding on a production floor. Organ. Sci. 14(3):312–330.Link, Google Scholar
- (2006) Gaffers, gofers, and grips: Role-based coordination in temporary organizations. Organ. Sci. 17(1):3–21.Link, Google Scholar
- (2019) Evaluative spillovers from technological change: The effects of “DNA envy” on occupational practices in forensic science. Admin. Sci. Quart., ePub ahead of print June 14, https://doi.org/10.1177/0001839219855329.Google Scholar
- (1961) Boys in White: Student Culture in Medical School (University of Chicago Press, Chicago).Google Scholar
- (2012) Status conflict in groups. Organ. Sci. 23(2):323–340.Link, Google Scholar
- (2012) The transparency paradox: A role for privacy in organizational learning and operational control. Admin. Sci. Quart. 57(2):181–216.Crossref, Google Scholar
- (2004) A dynamic theory of expertise and occupational boundaries in new technology implementation: Building on Barley’s study of CT scanning. Admin. Sci. Quart. 49(4):572–607.Google Scholar
- (1964) Exchange and Power in Social Life (John Wiley & Sons, New York).Google Scholar
- (2003) A relational view of information seeking and learning in social networks. Management Sci. 49(4):432–445.Link, Google Scholar
- (1979) Forgive and Remember: Managing Medical Failure (University of Chicago Press, Chicago).Google Scholar
- (2020) Dissonant ties in intraorganizational networks: Why individuals seek problem-solving assistance from difficult colleagues. Acad. Management J. 63(3):743–778.Google Scholar
- (2020) Working around hierarchy: Resident and medical assistant teaming. Health Care Management Rev. 45(3):232–244.Crossref, Google Scholar
- (1991) Organizational learning and communities-of-practice: Toward a unified view of working, learning, and innovation. Organ. Sci. 2(1):40–57.Link, Google Scholar
- (2018) Assessing the effectiveness of procedural justice training for police officers: Evidence from the Mexico City Police. Paper presented at the MIT Institute for Work and Employment Research seminar, October 16, MIT Sloan School of Management, Cambridge, MA.Google Scholar
- (2019) How procedural justice training changes police officer behavior in the field: Experimental evidence. Yale SOM working paper, Yale School of Management, New Haven, CT.Google Scholar
- (2002) A pragmatic view of knowledge and boundaries: Boundary objects in new product development. Organ. Sci. 13(4):442–455.Link, Google Scholar
- (2004) Transferring, translating, and transforming: An integrative framework for managing knowledge across boundaries. Organ. Sci. 15(5):555–568.Link, Google Scholar
- (2017) Algorithms in practice: Comparing web journalism and criminal justice. Big Data Soc. 4(2), https://doi.org/10.1177/2053951717718855.Crossref, Google Scholar
- (2016) Generating novelty through interdependent routines: A process model of routine work. Organ. Sci. 27(3):659–677.Link, Google Scholar
- (2020) Rapid relationality: How peripheral experts build a foundation for influence with line managers. Admin. Sci. Quart. 65(1):20–60.Crossref, Google Scholar
- (2016) Helping others most when they are not too close: Status distance as a determinant of interpersonal helping in organizations. Acad. Management Discoveries 2(2):155–174.Crossref, Google Scholar
- (2001) Disrupted routines: Team learning and new-technology implementation in hospitals. Admin. Sci. Quart. 46(4):685–716.Crossref, Google Scholar
- (1990) The influence of permeability of group boundaries and stability of group status on strategies of individual mobility and social change. British J. Soc. Psych. 29(3):233–246.Crossref, Google Scholar
- (1993) Effects of the legitimacy of low group or individual status on individual and collective status-enhancement strategies. J. Personality Soc. Psych. 64(5):766–778.Crossref, Google Scholar
- (1988) Social identification and permeability of group boundaries. Eur. J. Soc. Psych. 18(6):497–513.Crossref, Google Scholar
- (2007) Rankings and reactivity: How public measures recreate social worlds. Amer. J. Sociol. 113(1):1–40.Crossref, Google Scholar
- (2003) Reconceptualizing organizational routines as a source of flexibility and change. Admin. Sci. Quart. 48(1):94–118.Crossref, Google Scholar
- (2018) Deep help in complex project work: Guiding and path-clearing across difficult terrain. Acad. Management J. 61(4):1524–1553.Crossref, Google Scholar
- (2003) How much should I give and how often? The effects of generosity and frequency of favor exchange on social status and productivity. Acad. Management J. 46(5):539–553.Crossref, Google Scholar
- (2018) When does respectful engagement with one’s supervisor foster help-seeking behaviors and performance? J. Vocational Behav. 104(February):184–198.Crossref, Google Scholar
- (2016) Transforming Relationships for High Performance: The Power of Relational Coordination (Stanford University Press, Redwood City, CA).Crossref, Google Scholar
- (2004) Mutual gains or zero sum? Labor relations and firm performance in the airline industry. Indust. Labor Relations Rev. 57(2):163–179.Crossref, Google Scholar
- (1997) Training and turnover in the evolution of organizations. Organ. Sci. 8(1):84–96.Link, Google Scholar
- (1967) The Discovery of Grounded Theory: Strategies for Qualitative Research (Aldine, Chicago).Google Scholar
- (1978) The Celebration of Heroes (University of California Press, Berkeley).Google Scholar
- (2012) Challenging the norm of self-interest: Minority influence and transitions to helping norms in work units. Acad. Management Rev. 37(4):547–568.Crossref, Google Scholar
- (2015) Help-seeking and help-giving as an organizational routine: Continual engagement in innovative work. Acad. Management J. 58(1):136–168.Crossref, Google Scholar
- (1995) Total quality management: Empirical, conceptual, and practical issues. Admin. Sci. Quart. 40(2):309–342.Crossref, Google Scholar
- (2006) When collections of creatives become creative collectives: A field study of problem solving at work. Organ. Sci. 17(4):484–500.Link, Google Scholar
- (1987) Working Knowledge: Skill and Community in a Small Shop (University of Chicago Press, Chicago).Google Scholar
- (1992) Customized training in the workplace. Work Occupations 19(3):272–292.Crossref, Google Scholar
- (2009) Seeking help in the shadow of doubt: The sensemaking processes underlying how nurses decide whom to ask for advice. J. Appl. Psych. 94(5):1261–1274.Crossref, Google Scholar
- (2014) The erosion of expert control through censure episodes. Organ. Sci. 25(6):1633–1661.Link, Google Scholar
- (1995) Cognition in the Wild, vol. 1 (MIT Press, Cambridge, MA).Google Scholar
- (1999) Provisional selves: Experimenting with image and identity in professional adaptation. Admin. Sci. Quart. 44(4):764–791.Crossref, Google Scholar
- (2019) Front-line professionals in the wake of social media scrutiny: Examining the paradox of public accountability. Acad. Management Proc. 2019(1): 13114.Google Scholar
- (2009) Operating room: Relational spaces and microinstitutional change in surgery. Amer. J. Sociol. 115(3):657–711.Crossref, Google Scholar
- (2011) Hot lights and cold steel: Cultural and political toolkits for practice change in surgery. Organ. Sci. 22(2):482–502.Link, Google Scholar
- (2020) Pairing big data assessment with friendship in a firm. Presentation, Academy of Management Annual Meeting, Vancouver.Google Scholar
- (2015) Shaping the Future of Work: What Future Worker, Business, Government, and Education Leaders Need to Do for All to Prosper (Business Expert Press, New York).Google Scholar
- (2000) Toward a stakeholder theory of the firm: The Saturn Partnership. Organ. Sci. 11(4):367–386.Link, Google Scholar
- (2013) Healing Together: The Labor-Management Partnership at Kaiser Permanente Permanente (Cornell University Press, Ithaca, NY).Google Scholar
- (2008) The potential and precariousness of partnership: The case of the Kaiser Permanente Permanente Labor Management Partnership. Indust. Relations 47(1):36–65.Google Scholar
- (1988) Cognition in Practice: Mind, Mathematics and Culture in Everyday Life (Cambridge University Press, Cambridge, UK).Crossref, Google Scholar
- (1991) Situated Learning: Legitimate Peripheral Participation (Cambridge University Press, Cambridge, UK).Crossref, Google Scholar
- (2020) Fostering positive relational dynamics: The power of spaces and interaction scripts. Acad. Management J. 63(1):96–123.Crossref, Google Scholar
- (2007) Activating the informational capabilities of information technology for organizational change. Organ. Sci. 18(5):813–831.Link, Google Scholar
- (2018) Social media and the development of shared cognition: The roles of network expansion, content integration, and triggered recalling. Organ. Sci. 29(4):547–568.Link, Google Scholar
- (2008) Transformational technologies and the creation of new work practices: Making implicit knowledge explicit in task-based offshoring. MIS Quart. 32(2):411–436.Crossref, Google Scholar
- (2018) Dismantling knowledge boundaries at NASA: The critical role of professional identity in open innovation. Admin. Sci. Quart. 63(4):746–782.Crossref, Google Scholar
- (2020) Soliciting resources from others: An integrative review. Acad. Management Ann. 14(1):122–159.Google Scholar
- (2011) Technological change at work: The impact of employee involvement on the effectiveness of health information technology. Indust. Labor Relations Rev. 64(5):863–888.Crossref, Google Scholar
- (2015) Nose to tail: Using the whole employment relationship to link worker participation to operational performance. Lewin D, Gollan PJ, eds. Advances in Industrial and Labor Relations, Vol. 21 (Emerald Group Publishing, Bingley, UK), 143–176.Crossref, Google Scholar
- (2007) The economic pay-offs to informal training: Evidence from routine service work. Indust. Labor Relations Rev. 61(1):75–89.Crossref, Google Scholar
- (2002) Institutional transformation and status mobility: The professionalization of the field of finance. Acad. Management J. 45(1):255–266.Crossref, Google Scholar
- (1992) Integrating technology and human resources for high-performance manufacturing: Evidence from the international auto industry. Kochan TA, Useem M, eds. Transforming Organizations (MIT Press, Cambridge, MA), 209–226.Google Scholar
- (2008) Muscles, morals and mind: Craft apprenticeship and the formation of person. British J. Ed. Stud. 56(3):245–271.Crossref, Google Scholar
- (2005) From system justification to system condemnation: Antecedents of attempts to change power hierarchies. Thomas-Hunt MC, ed. Status and Groups (Emerald Group Publishing, Bingley, UK), 283–313.Crossref, Google Scholar
- (2011) Transcending socialization: A nine-year ethnography of the body’s role in organizational control and knowledge workers’ transformation. Admin. Sci. Quart. 56(3):325–368.Crossref, Google Scholar
- (1956) The Power Elite (Oxford University Press, Oxford, UK).Google Scholar
- (2020) State actor orchestration for achieving workforce development at scale: Evidence from four U.S. states. Indust. Labor Relations Rev. Forthcoming.Crossref, Google Scholar
- (1996) Talking About Machines: An Ethnography of a Modern Job (Cornell University Press, Ithaca, NY).Google Scholar
- (1995) Skill, training, and work organization in American establishments. Indust. Relations 34(2):125–146.Google Scholar
- (2019) Learning through the algorithm: Algorithmic technologies and learning in the legal profession. Paper presented at the Academy of Management Annual Meeting, August 12, Academy of Management, Briarcliff Manor, NY.Google Scholar
- (1997) Finding Time: How Corporations, Individuals, and Families Can Benefit from New Work Practices (Cornell University Press, Ithaca, NY).Crossref, Google Scholar
- (2002) Who’s helping whom? Layers of culture and workplace behavior. J. Organ. Behav. 23(4):345–361.Crossref, Google Scholar
- (2017) Artful and contorted coordinating: The ramifications of imposing formal logics of task jurisdiction on situated practice. Acad. Management J. 60(2):720–742.Crossref, Google Scholar
- (1968) On-the-job training and adjustment to technological change. J. Human Resources 3(4):435–449.Crossref, Google Scholar
- (2006) Constructing professional identity: The role of work and identity learning cycles in the customization of identity among medical residents. Acad. Management J. 49(2):235–262.Crossref, Google Scholar
- (2018) Train them to retain them: Work readiness and the retention of first-time women-workers in India. Admin. Sci. Quart. 63(4):879–909.Crossref, Google Scholar
- (2020) Getting your hands dirty: How female supervisors motivate female worker productivity through subordinate scut work. Management Sci. Forthcoming. Google Scholar
- (2005) Border crossing: Bricolage and the erosion of categorical boundaries in French gastronomy. Amer. Sociol. Rev. 70(6):968–991.Crossref, Google Scholar
- (2007) Critical exposure and price-quality relationships for new world wines in the US market. J. Wine Econom. 2(1):84–97.Crossref, Google Scholar
- (1995) A worker-centered approach to education and training. Babson S, ed. Lean Work: Empowerment and Exploitation in the Global Auto Industry (Wayne State University Press, Detroit), 326–342.Google Scholar
- (1987) Plans and Situated Actions: The Problem of Human-Machine Communication (Cambridge University Press, Cambridge, UK).Google Scholar
- (1981) Human Groups and Social Categories: Studies in Social Psychology (Cambridge University Press, Cambridge, UK).Google Scholar
- (1979) An integrative theory of intergroup conflict. Austin WG, Worchel S, eds. The Social Psychology of Intergroup Relations (Brooks/Cole, Monterey, CA), 33–47.Google Scholar
- (1986) An integrative theory of intergroup relations. Worchel S, Austin WG, eds. Psychology of Intergroup Relations, 2nd ed. (Nelson-Hall, Chicago), 7–24.Google Scholar
- (1984) Theoretical contributions: A five‐stage model of intergroup relations. British J. Soc. Psych. 23(4):291–300.Crossref, Google Scholar
- (2013) Emotion helping by managers: An emergent understanding of discrepant role expectations and outcomes. Acad. Management J. 56(2):334–357.Crossref, Google Scholar
- (2017) Recognizing expertise: Factors promoting congruity between individuals’ perceptions of their own expertise and the perceptions of their coworkers. Comm. Res. 44(2):198–224.Crossref, Google Scholar
- (2020) Participation control: How organization members exercise influence over crowds. Presentation, Academy of Management Annual Meeting, Vancouver.Google Scholar
- (2017) Renegotiating spheres of obligation: The role of hierarchy in organizational learning. Admin. Sci. Quart. 63(3):570–606.Crossref, Google Scholar
- (1973) Observations on the making of policemen. Human Organ. 32(4):407–418.Crossref, Google Scholar
- (1975) Police socialization: A longitudinal examination of job attitudes in an urban police department. Admin. Sci. Quart. 20(2):207–228.Crossref, Google Scholar
- (1982) Occupational communities: Culture and control in organizations. Report TR-ONR-10, Alfred P Sloan School of Management, Massachusetts Institute of Technology, Cambridge.Google Scholar
- (1979) Toward a theory of organizational socialization. Staw BM, ed. Research in Organizational Behavior, Vol. 1 (JAI Press, Greenwich, CT), 209–264.Google Scholar
- (1899) The Theory of the Leisure Class: An Economic Study of Institutions (Oxford University Press, New York).Google Scholar
- (1998) Communities of practice: Learning as a social system. Systems Thinker 9(5):2–3.Google Scholar
- (1990) Responding to membership in a disadvantaged group: From acceptance to collective protest. J. Personality Soc. Psych. 58(6):994–1003.Crossref, Google Scholar
- (1999) The categorical imperative: Securities analysts and the illegitimacy discount. Amer. J. Sociol. 104(5):1398–1438.Crossref, Google Scholar
- (2003) Robust identities or nonentities? Typecasting in the feature-film labor market. Amer. J. Sociol. 108(5):1018–1074.Crossref, Google Scholar

