The Role of Individual and Organizational Expertise in the Adoption of New Practices

Each author contributed equally to this work. The authors thank the senior editor, Zur Shapira, and the anonymous reviewers for the many suggestions that greatly improved this paper. This research also benefited from feedback received at Wharton People and Organizations, the Workshop on Information Systems Economics, the Workshop on Health IT Economics, and the Utah Winter Conference on Business Intelligence. The authors thank Seth Carnahan, Daniel Malter, Gordon Gao, Jeff McCullough, William Miller, Kislaya Prasad, Curtiss Stinis, and attendees of the Maryland SPS Brownbag for their comments on earlier versions. All remaining errors are the authors’ own.