How Managers Maintain Control Through Collaborative Repair: Evidence from Platform-Mediated “Gigs”

The authors are grateful to Steve Barley, Woody Powell, and participants in the Qualitative Methods Workshop at Kellogg for their comments in helping improve this paper. They also appreciate the thoughtful guidance of Ruthanne Huising and the generative feedback and engagement three anonymous reviewers provided, which helped strengthen the paper. They thank Naser Abdelrahman for his diligent research assistance and Sachin Waikar for his invaluable editing support.