Management Insights

Call for Papers

Letter from the Editor

Research Article

Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel

Pages:4–24

Published Online:September 28, 2009

https://doi.org/10.1287/mnsc.1090.1066

Optimal Pricing with Speculators and Strategic Consumers

Pages:25–40

Published Online:September 28, 2009

https://doi.org/10.1287/mnsc.1090.1075

Lone Inventors as Sources of Breakthroughs: Myth or Reality?

Pages:41–56

Published Online:October 16, 2009

https://doi.org/10.1287/mnsc.1090.1072

Another Hidden Cost of Incentives: The Detrimental Effect on Norm Enforcement

Pages:57–70

Published Online:October 16, 2009

https://doi.org/10.1287/mnsc.1090.1081

Design of Decision-Making Organizations

Pages:71–89

Published Online:November 6, 2009

https://doi.org/10.1287/mnsc.1090.1096

An Empirical Examination of Goals and Performance-to-Goal Following the Introduction of an Incentive Bonus Plan with Participative Goal Setting

Pages:90–109

Published Online:October 30, 2009

https://doi.org/10.1287/mnsc.1090.1088

Global Dual Sourcing: Tailored Base-Surge Allocation to Near- and Offshore Production

Pages:110–124

Published Online:November 6, 2009

https://doi.org/10.1287/mnsc.1090.1099

The “I Designed It Myself” Effect in Mass Customization

Pages:125–140

Published Online:October 16, 2009

https://doi.org/10.1287/mnsc.1090.1077

Inventory Dynamics and Supply Chain Coordination

Pages:141–147

Published Online:November 6, 2009

https://doi.org/10.1287/mnsc.1090.1100

Detailing vs. Direct-to-Consumer Advertising in the Prescription Pharmaceutical Industry

Pages:148–160

Published Online:September 28, 2009

https://doi.org/10.1287/mnsc.1090.1074

A Quantitative Measurement of Regret Theory

Pages:161–175

Published Online:November 6, 2009

https://doi.org/10.1287/mnsc.1090.1097

An Example and a Proposal Concerning the Correlation of Worker Processing Times in Parallel Tasks

Pages:176–191

Published Online:October 30, 2009

https://doi.org/10.1287/mnsc.1090.1080

Coping with Uncertainties in Technological Learning

Pages:192–201

Published Online:October 30, 2009

https://doi.org/10.1287/mnsc.1090.1098

Drivers of Finished-Goods Inventory in the U.S. Automobile Industry

Pages:202–216

Published Online:November 25, 2009

https://doi.org/10.1287/mnsc.1090.1095

Call for Papers

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