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Editorial Column
Editorial Column—System Thinking for Service Research Advances
Pages:i–iii
Published Online:June 1, 2010
Research Article
An Integrated SS-VSA Analysis of Changing Job Roles
Pages:1–20
Published Online:June 1, 2010
Smart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science
Pages:21–40
Published Online:June 1, 2010
A VSA-SS Approach to Healthcare Service Systems the Triple Target of Efficiency, Effectiveness and Sustainability
Pages:41–61
Published Online:June 1, 2010
From System Science – A New Way to Structure and Manage the Company for Sustainable Success
Pages:62–75
Published Online:June 1, 2010
A Stochastic Model of Resource Allocation for Service Systems
Pages:76–91
Published Online:June 1, 2010
Service Systems and Requisite Variety
Pages:92–101
Published Online:June 1, 2010
Service as Mutualism: A Question of Viability in Systems
Pages:102–111
Published Online:June 1, 2010
Service Systems Through the Prism of Conceptual Modeling
Pages:112–125
Published Online:June 1, 2010
A Brief Review of Systems Theories and Their Managerial Applications
Pages:126–135
Published Online:June 1, 2010
