Help
Cart
Skip main navigation

Available Issues

December 4, 2012 - June 17, 2026

Available Issues

December 4, 2012 - June 17, 2026

Editorial

Free Access
Editorial—We Must Rethink Service Encounters

Pages:1–3

Published Online:March 1, 2013

https://doi.org/10.1287/serv.2013.0042

Research Article

Marketing Managers' Perceptions of Value Cocreation

Pages:4–16

Published Online:December 3, 2012

https://doi.org/10.1287/serv.1120.0031

Preview Abstract
A Process Flow-Based Framework for Nurse Demand Estimation

Pages:17–28

Published Online:December 3, 2012

https://doi.org/10.1287/serv.1120.0032

Preview Abstract
Adaptive Smoothed Functional Algorithms for Optimal Staffing Levels in Service Systems

Pages:29–55

Published Online:January 22, 2013

https://doi.org/10.1287/serv.1120.0035

Preview Abstract
Optimal Return Service Charging Policy for a Fashion Mass Customization Program

Pages:56–68

Published Online:January 22, 2013

https://doi.org/10.1287/serv.1120.0036

Preview Abstract
Green Service Practices: Performance Implications and the Role of Environmental Management Systems

Pages:69–84

Published Online:January 22, 2013

https://doi.org/10.1287/serv.1120.0037

Preview Abstract
Previous
Back to Top
Next
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.
Agree