A Self-Fulfilling Cycle of Coercive Surveillance: Workers’ Invisibility Practices and Managerial Justification

The authors are extremely appreciative to Martha Feldman and the three Organization Science reviewers for their constructive feedback. They thank Large Urban Airport’s federal security director and staff for their support throughout this project, as well as the TSA members who shared their stories. They also thank Ayn Cavicchi for helping in collecting and analyzing data; Barbara Cleary and Andrea Truax for transcribing interviews; and Caitlin Anderson, Ann Goodsell, and Jake Watson for editorial suggestions. Previous versions of this article benefited from comments by Sarah Babb, Emily Barman, Ethan Bernstein, Mary Ann Glynn, Alya Guseva, Stine Grodal, Leslie Perlow, Smitha Radhakrishnan, Lakshmi Ramarajan, and András Tilcsik, as well as from discussions with Julie Battilana, Beth Bechky, Jane Dutton, Robin Ely, Emily Heaphy, Mike Pratt, Michael Sauder, John Van Maanen, and Amy Wrzesniewski. The authors are grateful as well for feedback from participants at the American Sociological Association, Eastern Sociological Association, and Society for the Advancement of Socio-Economics annual meetings, and in presentations at Boston College, Boston University, Cornell, Duke, ESSEC, Queen’s University, the London School of Economics, the Massachusetts Institute of Technology, Stanford, the University of Toronto, the University of California at Irvine, and Yale.