Let Us Not Speak of Them, But Look and Pass? Organizational Responses to Online Reviews

The authors wish to express their gratitude to Senior Editor Mary Tripsas and three anonymous reviewers for a challenging yet incredibly rewarding review process. The paper you are reading today is much better than its original version thanks to their insights. The authors also give special thanks to Editor-in-Chief Lamar Pierce for his support through the last stretch of this paper’s journey. The authors are indebted to many colleagues who provided feedback over the eight years they worked on this project. In particular, the authors thank Amandine Ody-Brasier, Andy King, Benjamin Montmartin, Clara Depalma, Elena Dalpiaz, Filippo Carlo Wezel, Francisco Polidoro, Lorenzo Maulini, Ludovic Dibiaggio, Luisa Gagliardi, Mitali Banerjee, Nel Dutt, and many colleagues at Bocconi, HEC Paris, and SKEMA, who were always supportive and generous in sharing ideas for improvement. Recent drafts of the article benefited from the helpful comments of participants in seminars at Bocconi, Copenhagen Business School, SKEMA, S&O Institute, Trento University, USI Lugano, as well in presentations at AOM, CRS, and SMS. The authors give a heartfelt thank you to Giulia Maria Barbi and Iiris Sacchet for their outstanding research assistance and to Erin Lee Martin for always helping us find the best words.