In Cloud We Trust? Co-opting Occupational Gatekeepers to Produce Normalized Trust in Platform-Mediated Interorganizational Relationships

The author thanks the senior editor, Pamela Hinds, and four anonymous reviewers for their time and generative feedback throughout the review process. The author is grateful to his advisor, Wanda Orlikowski, for her invaluable guidance, support, and generous comments. The author also thanks Grace Augustine, Lindsey Cameron, Lisa Cohen, Diana Dakhlallah, Daphne Demetry, Kate Kellogg, Anna Kim, Ann Langley, John Van Maanen, Siobhan O’Mahony, Paola Perez-Aleman, Leslie Perlow, Mike Pratt, Jean-François Soublière, Emily Truelove, JoAnne Yates, Chris Yenkey, and Ezra Zuckerman for their helpful comments on earlier drafts of this paper, to the participants in Harvard’s Craft of Qualitative Inductive Research seminar, Montreal Organizations Writing Workshop, AOM PDW on Trust, ASA Annual Conference, and to seminar attendees at Boston University, MIT, and University of Virginia.