Learning from Failures: Differentiating Between Slip-ups and Knowledge Gaps

The authors thank three anonymous referees and senior editor Jay Anand for helpful suggestions. An earlier version of this paper benefited from the comments received from seminar participants at the Carlson School of Management at the University of Minnesota, IE Business School in Madrid, Spain, and the Neeley School of Business at Texas Christian University. The authors thank the subject matter expert and the five practitioners for the insightful interviews that we cite in the paper and several other industry professionals for the thoughtful conversations that together allowed us to present a more complete picture of learning from failures.