The Management of Complex Tasks in Organizations: Controlling the Systems Development Process

Pages:1–21

Published Online:February 1, 1996

https://doi.org/10.1287/orsc.7.1.1

Managerial Categorization of Competitors: Using Old Maps to Navigate New Environments

Pages:22–39

Published Online:February 1, 1996

https://doi.org/10.1287/orsc.7.1.22

A Funny Thing Happened! The Management of Consumer Emotions in Service Encounters

Pages:40–59

Published Online:February 1, 1996

https://doi.org/10.1287/orsc.7.1.40

Institutional Constraints on Economic Reform: The Case of Investment Decisions in China

Pages:60–77

Published Online:February 1, 1996

https://doi.org/10.1287/orsc.7.1.60

Free Access
Crossroads

Pages:78–78

Published Online:February 1, 1996

https://doi.org/10.1287/orsc.7.1.78

Free Access
Crossroads—Unrecognized Defenses of Scholars: Impact on Theory and Research

Pages:79–87

Published Online:February 1, 1996

https://doi.org/10.1287/orsc.7.1.79

Ugly Duckling No More: Pasts and Futures of Organizational Learning Research

Pages:88–99

Published Online:February 1, 1996

https://doi.org/10.1287/orsc.7.1.88

Free Access
About Authors

Pages:100–100

Published Online:February 1, 1996

https://doi.org/10.1287/orsc.7.1.100

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